wireless access point, vpn, "routing table cannot be altered" error

I have DSL, a router configured by my company (that I can't alter),
and a wireless access point connected to the router.

When I connect to my company's extranet client software, I get
disconnected with an error that states "the routing table cannot be
altered."

Everything works fine when I am wired, but not when I connect
wirelessly.

Company tech support says they wont support wireless and Belkin
(access point maker) says they wont support VPN.

Is this something that is fixable or am I stay leashed to the router?

Thanks in advance for any assistance.

Greg

Greg <(E-Mail Removed)> wrote:
> I have DSL, a router configured by my company (that I can't alter),
> and a wireless access point connected to the router.

> When I connect to my company's extranet client software, I get
> disconnected with an error that states "the routing table cannot be
> altered."

This is usually true, but shouldn't be affecting you unless you are
deliberately making changes after the connection is made. Is the Wireless
Access Point really a WAP, or are you using a router? What model is it?

I can certainly cause this message to appear, and break my connection.

Are you getting a DHCP address from the WAP, or from the company supplied
router?

> Company tech support says they wont support wireless and Belkin
> (access point maker) says they wont support VPN.

That just means they don't want to answer questions about it.
Their determination for whether your connection works or not does not
include the full setup that you want to use.

In my case, work doesn't support a router. If I can connect plugged
directly into the cable modem, that's all they want to know.


> Is this something that is fixable or am I stay leashed to the router?

Dunno yet. My son was provided with a company-configured firewall/router.
We never plugged it in, and both of can reach our respective VPN workplaces
simultaneously through a generic Linksys wireless router.

--
---
Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8-122.5

> This is usually true, but shouldn't be affecting you unless you are
> deliberately making changes after the connection is made. Is the Wireless
> Access Point really a WAP, or are you using a router? What model is it?
>


I am definitely not making changes deliberately. I'm not even sure
how I would make such a change.

My WAP is a Belkin WAP (F5D6130v2). The company supplied router is a
Zyxel Prestige 300.



> Are you getting a DHCP address from the WAP, or from the company supplied
> router?


DHCP setting is turned off on the WAP. Is that the porper setting?



> Dunno yet. My son was provided with a company-configured firewall/router.
> We never plugged it in, and both of can reach our respective VPN workplaces
> simultaneously through a generic Linksys wireless router.


I tried connecting via a Netgear (MR814) router with no luck.

Thanks for your response and would appreciate any ideas. Otherwise I
have to figure out how to run cables downstairs and across the house
(how primitive).

(E-Mail Removed) wrote:
> Greg <(E-Mail Removed)> wrote:
>> I have DSL, a router configured by my company (that I can't alter),
>> and a wireless access point connected to the router.

>> When I connect to my company's extranet client software, I get
>> disconnected with an error that states "the routing table cannot be
>> altered."

From a wired connection, do "ipconfig /all" from a command line.
From the wireless connection, do "ipconfig /all" from a command line.

Compare the entires. The first three octets should be the same.
Make note of all of the differences. Is the WAP performing NAT, or are you
getting an address from the router?

From the wired connection, after starting VPN, do the ipconfig again.
From the wireless connection, how soon does it fail?

There are a few reasons for the VPN to fail, all having to do with how
tightly the VPN has been configured. Maybe the routing message is
incorrect, and it is really some other problem. Can you connect your
choice of machines to the VPN, or does it have to be this laptop? Is this
laptop a company laptop?


--
---
Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8-122.5

> From a wired connection, do "ipconfig /all" from a command line.
> From the wireless connection, do "ipconfig /all" from a command line.
>
> Compare the entires. The first three octets should be the same.
> Make note of all of the differences. Is the WAP performing NAT, or are you
> getting an address from the router?
>
> From the wired connection, after starting VPN, do the ipconfig again.
> From the wireless connection, how soon does it fail?


Okay, I am going to do this, I'll get back with you.


> There are a few reasons for the VPN to fail, all having to do with how
> tightly the VPN has been configured. Maybe the routing message is
> incorrect, and it is really some other problem. Can you connect your
> choice of machines to the VPN, or does it have to be this laptop? Is this
> laptop a company laptop?


I can only connect from my company laptop.