Here is the error report. I captured it when it happened again after my
original post:
<?xml version="1.0" ?>
<?xml-stylesheet type='text/xsl' href="xpnetdiag.xsl" ?>
<xpnetdiag>
<title>
Network Diagnostics for Windows XP
</title>
<lastRunText>
Last diagnostic run time:
</lastRunText>
<rejectText>
REJECT
</rejectText>
<indeterminateText>
INDETERMINATE
</indeterminateText>
<confirmText>
CONFIRM
</confirmText>
<timeStamp>
06/08/09 12:18:17
</timeStamp>
<component name="HTTP, HTTPS, FTP Diagnostic"
startDiagnosisTime="06/08/09 12:18:17">
<rootCause name="HTTP, HTTPS, FTP connectivity" status="confirm">
<trace traceType="warn" text="FTP (Passive): Error 12031
connecting to ftp.microsoft.com: The connection with the server was reset
">
</trace>
<trace traceType="warn" text="FTP (Active): Error 12031
connecting to ftp.microsoft.com: The connection with the server was reset
">
</trace>
<trace traceType="error" text="Could not make an HTTP
connection.">
</trace>
<trace traceType="error" text="Could not make an HTTPS
connection.">
</trace>
<trace traceType="error" text="Could not make an FTP connection.">
</trace>
</rootCause>
</component>
<component name="Network Adapter Diagnostic"
startDiagnosisTime="06/08/09 12:19:37">
<rootCause name="Network location detection" status="reject">
<trace traceType="info" text="Using home Internet connection">
</trace>
</rootCause>
<rootCause name="Network adapter identification" status="reject">
<trace traceType="info" text="Network connection: Name=Local
Area Connection, Device=Broadcom 570x Gigabit Integrated Controller,
MediaType=LAN, SubMediaType=LAN">
</trace>
<trace traceType="info" text="Network connection: Name=Wireless
Network Connection, Device=Dell Wireless WLAN 1350 WLAN Mini-PCI Card,
MediaType=LAN, SubMediaType=WIRELESS">
</trace>
<trace traceType="info" text="Network connection: Name=1394
Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394">
</trace>
<trace traceType="info" text="Network connection: Name=3G
Connection, Device=Conexant D480 MDC V.9x Modem, MediaType=PHONE,
SubMediaType=NONE">
</trace>
<trace traceType="info" text="Both Ethernet and Wireless
connections available, prompting user for selection">
</trace>
<trace traceType="action" text="User input required: Select
network connection">
</trace>
<trace traceType="info" text="Wireless connection selected">
</trace>
</rootCause>
<rootCause name="Network adapter status" status="reject">
<trace traceType="info" text="Network connection status:
Connected">
</trace>
</rootCause>
</component>
<component name="WinSock Diagnostic" startDiagnosisTime="06/08/09
12:20:21">
<rootCause name="WinSock status" status="confirm">
<trace traceType="info" text="All base service provider entries
are present in the Winsock catalog.">
</trace>
<trace traceType="info" text="The Winsock Service provider
chains are valid.">
</trace>
<trace traceType="error" text="Provider entry MSAFD Tcpip
[TCP/IP] could not perform simple loopback communication. Error 10049.">
</trace>
<trace traceType="error" text="Provider entry MSAFD Tcpip
[UDP/IP] could not perform simple loopback communication. Error 10049.">
</trace>
<trace traceType="error" text="Provider entry RSVP UDP Service
Provider could not perform simple loopback communication. Error 10049.">
</trace>
<trace traceType="error" text="Provider entry RSVP TCP Service
Provider could not perform simple loopback communication. Error 10049.">
</trace>
<trace traceType="error" text="A connectivity problem exists
with an installed LSP.">
</trace>
<trace traceType="action" text="Automated repair: Reset WinSock
catalog">
</trace>
<trace traceType="action" text="Successfully executed: netsh
winsock reset catalog">
</trace>
<trace traceType="info" text="System restart required">
</trace>
</rootCause>
</component>
</xpnetdiag>
"Meg" wrote:
> I recently had a hard drive crash and had to rebuild my computer. I am
> running XP Pro and SP3. I am having issues connecting to the internet,
> appears to be this computer only. It happens on both Firefox and IE8. About
> every 30 minutes I cannot connect. I get a network diagnostics error. I run
> that and it says I have to rebuild my winsock and reboot which I let it do
> and I get another 30 minutes of work in. I downloaded the guide me for a
> corrupt winsock and ran that and it said I had a corrupt winsock. I went
> through the fix but it is still happening. I am afraid I am about to be
> fired as I work from my home and cannot work long before hitting the problem.
>
> If I new where the diagnostic report was stored, I'd post it but I can't
> find where that is stored.
>
> My son just threw up his hands and went Mac, I'm about to join him. Don't
> want to but have been unable to find any help for this. Ugggghhhhh!
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