quoted from
http://www.ChicagoTech.net
Connect using a dial-up modem or VPN option in the New Connection Wizard is
unavailable (gray out)
SYMPTOMS:
1) After installed SP1 for XP and then use the System Restore feature to
restore Windows to a state before the installation of the service pack.
2) After upgraded your computer to XP Pro from Win98, ME and XP Home. You
may experience the following symptoms: a) The Connect using a dial-up modem
or VPN option in the New Connection Wizard is unavailable (gray out). b) The
Network Connections folder is empty. c) ICS and ICF services do not start
because of a dependency failure. d) In the Event Viewer, you may get Event
ID: 7023, Event ID: 20035 or error 5 with Access is denied, Remote Access
Connection Manager failed to start because it could not create buffers or
Could not start the Remote Access Connection Manager service on Local
Computer.
Resolution: 1) To resolve this problem, reinstall SP1 for Windows XP. 2)
Delete the NextID value
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Telephony\Cards\NextID,
and then restart the computer. 3) Delete the Telephony key
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Telephony.
--
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http://www.ChicagoTech.net
Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.
Robert Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.
"Peter Neumaier" <(E-Mail Removed)> wrote in message
news:u$(E-Mail Removed)...
> Hi newsgroup!
>
> I am trying to create a new VPN connection from my PC(WinXP/Pro).
> Entering the "New Connection Wizard", I select "Connect to the network at
> my workplace", I arrive in the menue where is asked "How do you want to
> connect to the network at your workplace?", and no one of the offered
> connection types("Dial-up connection" and "Virtual Private Network
> connection") are selectable, both are disabled ("grey"). I am logged in as
> admin. My previous VPN-connections I set up disappeared, too.
>
> What is going on, where is the problem!?