Windows98SE computer with broadband will go offline after a while

I've sort of got used to restarting the computer as it's not so frequent
now, but just wanna ask again to see if there's anything I can do to prevent
the computer from dropping offline.

Herbert

----- Original Message -----
From: "Brian A." <gonefish'n@afarawaylake>
Newsgroups:
microsoft.public.win98.gen_discussion,microsoft.pu blic.win98.internet,micros
oft.public.win98.networking
Sent: Saturday, July 08, 2006 1:53 PM
Subject: Re: Windows98SE computer with broadband will go offline after a
while


> It may not be on your end, it may be on your ISP's end or anywhere
in-between. The
> next time it happens unplug the modem, wait about 30 seconds and plug it
back in.
> See if the connection lights are on the modem are on and/or if you can
connect.
>
> If it still doesn't work call your ISP to see if there is an issue or if
work is
> being done on the cable. If no to both they will run a test on the
connection (which
> I found not to trust). If they say you have a connection and you clearly
do not,
> replace the modem again as it may be defective. I had the same problem
about a 2
> years ago and the problem was the modem.
>
> --
>
> Brian A. Sesko { MS MVP_Shell/User }
> Conflicts start where information lacks.
> http://basconotw.mvps.org/
>
> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> How to ask a question: http://support.microsoft.com/kb/555375
>
>
>
>
> "Herbert Chan" <(E-Mail Removed)> wrote in message
> news:%23PR%(E-Mail Removed)...
> > Hello,
> >
> > I've got Win98SE machine and a broadband which is supposed to be always
> > online. The broadband modem is Terayon TA-102. At first I suspect it's
> > something wrong with the broadband modem and I've asked the ISP to come
and
> > replace it. However, even after replacing the modem, my computer will
still
> > go offline from time to time. I've tried running winipcfg to release
the IP
> > address and update it. I can release the IP address. However, when I
> > update it, I get an error (I've forgotten the exact error message). And
I'm
> > still offline after getting that error message. So every time, I have
to
> > restart my computer to get to be able to get online again.
> >
> > So what can be wrong with the whole setup? Everything used to be fine
> > before.
> >
> > Hope someone can tell me what to check.
> >
> > Thanks.
> >
> > Herbert
> >
> >
>

The only way to prevent dropping the signal for the connection is to find the
cause. The cause can be in the cable anywhere between the ISP and modem, in the
modem or in the connection configuration. Since you say "it's not so frequent"
I would put the blame on the modem to the ISP. When ATT was my ISP before being
bought out by Comcast, I had the modem replaced 3 times before the connection
remained all the time without intermittent dropouts.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


Herbert Chan wrote:
> I've sort of got used to restarting the computer as it's not so frequent
> now, but just wanna ask again to see if there's anything I can do to prevent
> the computer from dropping offline.
>
> Herbert
>
> ----- Original Message -----
> From: "Brian A." <gonefish'n@afarawaylake>
> Newsgroups:
> microsoft.public.win98.gen_discussion,microsoft.pu blic.win98.internet,micros
> oft.public.win98.networking
> Sent: Saturday, July 08, 2006 1:53 PM
> Subject: Re: Windows98SE computer with broadband will go offline after a
> while
>
>
>> It may not be on your end, it may be on your ISP's end or anywhere
>> in-between. The next time it happens unplug the modem, wait about 30
>> seconds and plug it back in. See if the connection lights are on the modem
>> are on and/or if you can connect.
>>
>> If it still doesn't work call your ISP to see if there is an issue or if
>> work is being done on the cable. If no to both they will run a test on the
>> connection (which I found not to trust). If they say you have a connection
>> and you clearly do not, replace the modem again as it may be defective. I
>> had the same problem about a 2 years ago and the problem was the modem.
>>
>> --
>>
>> Brian A. Sesko { MS MVP_Shell/User }
>> Conflicts start where information lacks.
>> http://basconotw.mvps.org/
>>
>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
>> How to ask a question: http://support.microsoft.com/kb/555375
>>
>>
>>
>>
>> "Herbert Chan" <(E-Mail Removed)> wrote in message
>> news:%23PR%(E-Mail Removed)...
>>> Hello,
>>>
>>> I've got Win98SE machine and a broadband which is supposed to be always
>>> online. The broadband modem is Terayon TA-102. At first I suspect it's
>>> something wrong with the broadband modem and I've asked the ISP to come and
>>> replace it. However, even after replacing the modem, my computer will still
>>> go offline from time to time. I've tried running winipcfg to release the IP
>>> address and update it. I can release the IP address. However, when I
>>> update it, I get an error (I've forgotten the exact error message). And I'm
>>> still offline after getting that error message. So every time, I have to
>>> restart my computer to get to be able to get online again.
>>>
>>> So what can be wrong with the whole setup? Everything used to be fine
>>> before.
>>>
>>> Hope someone can tell me what to check.
>>>
>>> Thanks.
>>>
>>> Herbert