Windows does not see non-broadcasting wireless network

I need helping figuring out why the Windows connection manager does not see
our wireless network, but the Dell utility does. It is a non-broadcasting
wireless router which has been configured in the preferred network list as
the first entry. I don't believe it is a problem with the card because when
I switch over to the Dell utility, it finds it and connects immediately. I
have already tried the following... deleted & reinstalled the card &
drivers, updated the system bios, deleted & recreated docked & undocked
hardware profiles, deleted & readded the ssid. Nothing seems to help. When
I let Windows manage the wireless, it doesn't see it, but when I let the Dell
utility manage wireless, it sees it right away. Could there be a security
update that caused this problem? Could something in the registry be corrupt?
Any help would be greatly appreciated. For now, I'm using the Dell utility
to manage wireless.

what do you mean by "see" the wireless network that isn't
broadcasting? do you mean that you can't connect to it or that it
does not show in the list? what version of windows are you using?
XP? Vista? what type of security does this network use?

By the way, hiding the SSID doesn't really give much protection. You
might want to unhide it and make sure you can connect to it before
trying to resolve the first issue.

On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
<(E-Mail Removed)> wrote:

>I need helping figuring out why the Windows connection manager does not see
>our wireless network, but the Dell utility does. It is a non-broadcasting
>wireless router which has been configured in the preferred network list as
>the first entry. I don't believe it is a problem with the card because when
>I switch over to the Dell utility, it finds it and connects immediately. I
>have already tried the following... deleted & reinstalled the card &
>drivers, updated the system bios, deleted & recreated docked & undocked
>hardware profiles, deleted & readded the ssid. Nothing seems to help. When
>I let Windows manage the wireless, it doesn't see it, but when I let the Dell
>utility manage wireless, it sees it right away. Could there be a security
>update that caused this problem? Could something in the registry be corrupt?
> Any help would be greatly appreciated. For now, I'm using the Dell utility
>to manage wireless.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

What I mean is that it doesn't connect to it automatically like it should. I
added it to the preferred network list, but it never connects to it which to
me means it doesn't "see" or "find" it. Other systems can be sitting right
next to this one & connect just fine. System is running Windows XP sp2. I
believe it uses WEP.
It used to work just fine, then out of the blue it stopped. The system can
connect to other access points fine, it's just our private internal wireless
it no longer connects to... unless I use the Dell utility. Then it connects
without hesitation.
"Barb Bowman" wrote:

> what do you mean by "see" the wireless network that isn't
> broadcasting? do you mean that you can't connect to it or that it
> does not show in the list? what version of windows are you using?
> XP? Vista? what type of security does this network use?
>
> By the way, hiding the SSID doesn't really give much protection. You
> might want to unhide it and make sure you can connect to it before
> trying to resolve the first issue.
>
> On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
> <(E-Mail Removed)> wrote:
>
> >I need helping figuring out why the Windows connection manager does not see
> >our wireless network, but the Dell utility does. It is a non-broadcasting
> >wireless router which has been configured in the preferred network list as
> >the first entry. I don't believe it is a problem with the card because when
> >I switch over to the Dell utility, it finds it and connects immediately. I
> >have already tried the following... deleted & reinstalled the card &
> >drivers, updated the system bios, deleted & recreated docked & undocked
> >hardware profiles, deleted & readded the ssid. Nothing seems to help. When
> >I let Windows manage the wireless, it doesn't see it, but when I let the Dell
> >utility manage wireless, it sees it right away. Could there be a security
> >update that caused this problem? Could something in the registry be corrupt?
> > Any help would be greatly appreciated. For now, I'm using the Dell utility
> >to manage wireless.
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>

see if http://support.microsoft.com/default.aspx/kb/907405 helps.

you should be aware that WEP is really poor security. you should be
using WPA at a mininum and WPA2 if possible.

On Tue, 3 Jul 2007 08:16:01 -0700, kmanorek
<(E-Mail Removed)> wrote:

>What I mean is that it doesn't connect to it automatically like it should. I
>added it to the preferred network list, but it never connects to it which to
>me means it doesn't "see" or "find" it. Other systems can be sitting right
>next to this one & connect just fine. System is running Windows XP sp2. I
>believe it uses WEP.
>It used to work just fine, then out of the blue it stopped. The system can
>connect to other access points fine, it's just our private internal wireless
>it no longer connects to... unless I use the Dell utility. Then it connects
>without hesitation.
>"Barb Bowman" wrote:
>
>> what do you mean by "see" the wireless network that isn't
>> broadcasting? do you mean that you can't connect to it or that it
>> does not show in the list? what version of windows are you using?
>> XP? Vista? what type of security does this network use?
>>
>> By the way, hiding the SSID doesn't really give much protection. You
>> might want to unhide it and make sure you can connect to it before
>> trying to resolve the first issue.
>>
>> On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
>> <(E-Mail Removed)> wrote:
>>
>> >I need helping figuring out why the Windows connection manager does not see
>> >our wireless network, but the Dell utility does. It is a non-broadcasting
>> >wireless router which has been configured in the preferred network list as
>> >the first entry. I don't believe it is a problem with the card because when
>> >I switch over to the Dell utility, it finds it and connects immediately. I
>> >have already tried the following... deleted & reinstalled the card &
>> >drivers, updated the system bios, deleted & recreated docked & undocked
>> >hardware profiles, deleted & readded the ssid. Nothing seems to help. When
>> >I let Windows manage the wireless, it doesn't see it, but when I let the Dell
>> >utility manage wireless, it sees it right away. Could there be a security
>> >update that caused this problem? Could something in the registry be corrupt?
>> > Any help would be greatly appreciated. For now, I'm using the Dell utility
>> >to manage wireless.
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

I'm not sure if this would fix my problem because it states the following in
the notes:

"You can reconnect to the wireless network that uses a hidden SSID if you
remove and then re-create the SSID profile for that network in the Preferred
networks list"

This is not a true statement in my case. I cannot reconnect after removing
& recreating the SSID profile. Do you think I should still contact Microsoft
to get the hotfix?

Thanks - Kim
"Barb Bowman" wrote:

> see if http://support.microsoft.com/default.aspx/kb/907405 helps.
>
> you should be aware that WEP is really poor security. you should be
> using WPA at a mininum and WPA2 if possible.
>
> On Tue, 3 Jul 2007 08:16:01 -0700, kmanorek
> <(E-Mail Removed)> wrote:
>
> >What I mean is that it doesn't connect to it automatically like it should. I
> >added it to the preferred network list, but it never connects to it which to
> >me means it doesn't "see" or "find" it. Other systems can be sitting right
> >next to this one & connect just fine. System is running Windows XP sp2. I
> >believe it uses WEP.
> >It used to work just fine, then out of the blue it stopped. The system can
> >connect to other access points fine, it's just our private internal wireless
> >it no longer connects to... unless I use the Dell utility. Then it connects
> >without hesitation.
> >"Barb Bowman" wrote:
> >
> >> what do you mean by "see" the wireless network that isn't
> >> broadcasting? do you mean that you can't connect to it or that it
> >> does not show in the list? what version of windows are you using?
> >> XP? Vista? what type of security does this network use?
> >>
> >> By the way, hiding the SSID doesn't really give much protection. You
> >> might want to unhide it and make sure you can connect to it before
> >> trying to resolve the first issue.
> >>
> >> On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
> >> <(E-Mail Removed)> wrote:
> >>
> >> >I need helping figuring out why the Windows connection manager does not see
> >> >our wireless network, but the Dell utility does. It is a non-broadcasting
> >> >wireless router which has been configured in the preferred network list as
> >> >the first entry. I don't believe it is a problem with the card because when
> >> >I switch over to the Dell utility, it finds it and connects immediately. I
> >> >have already tried the following... deleted & reinstalled the card &
> >> >drivers, updated the system bios, deleted & recreated docked & undocked
> >> >hardware profiles, deleted & readded the ssid. Nothing seems to help. When
> >> >I let Windows manage the wireless, it doesn't see it, but when I let the Dell
> >> >utility manage wireless, it sees it right away. Could there be a security
> >> >update that caused this problem? Could something in the registry be corrupt?
> >> > Any help would be greatly appreciated. For now, I'm using the Dell utility
> >> >to manage wireless.
> >> --
> >>
> >> Barb Bowman
> >> MS Windows-MVP
> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> >> http://blogs.digitalmediaphile.com/barb/
> >>
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>

I think you should try WPA first and see if that improves on things.
Then try the hotfix.

On Mon, 9 Jul 2007 09:30:03 -0700, kmanorek
<(E-Mail Removed)> wrote:

>I'm not sure if this would fix my problem because it states the following in
>the notes:
>
>"You can reconnect to the wireless network that uses a hidden SSID if you
>remove and then re-create the SSID profile for that network in the Preferred
>networks list"
>
>This is not a true statement in my case. I cannot reconnect after removing
>& recreating the SSID profile. Do you think I should still contact Microsoft
>to get the hotfix?
>
>Thanks - Kim
>"Barb Bowman" wrote:
>
>> see if http://support.microsoft.com/default.aspx/kb/907405 helps.
>>
>> you should be aware that WEP is really poor security. you should be
>> using WPA at a mininum and WPA2 if possible.
>>
>> On Tue, 3 Jul 2007 08:16:01 -0700, kmanorek
>> <(E-Mail Removed)> wrote:
>>
>> >What I mean is that it doesn't connect to it automatically like it should. I
>> >added it to the preferred network list, but it never connects to it which to
>> >me means it doesn't "see" or "find" it. Other systems can be sitting right
>> >next to this one & connect just fine. System is running Windows XP sp2. I
>> >believe it uses WEP.
>> >It used to work just fine, then out of the blue it stopped. The system can
>> >connect to other access points fine, it's just our private internal wireless
>> >it no longer connects to... unless I use the Dell utility. Then it connects
>> >without hesitation.
>> >"Barb Bowman" wrote:
>> >
>> >> what do you mean by "see" the wireless network that isn't
>> >> broadcasting? do you mean that you can't connect to it or that it
>> >> does not show in the list? what version of windows are you using?
>> >> XP? Vista? what type of security does this network use?
>> >>
>> >> By the way, hiding the SSID doesn't really give much protection. You
>> >> might want to unhide it and make sure you can connect to it before
>> >> trying to resolve the first issue.
>> >>
>> >> On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
>> >> <(E-Mail Removed)> wrote:
>> >>
>> >> >I need helping figuring out why the Windows connection manager does not see
>> >> >our wireless network, but the Dell utility does. It is a non-broadcasting
>> >> >wireless router which has been configured in the preferred network list as
>> >> >the first entry. I don't believe it is a problem with the card because when
>> >> >I switch over to the Dell utility, it finds it and connects immediately. I
>> >> >have already tried the following... deleted & reinstalled the card &
>> >> >drivers, updated the system bios, deleted & recreated docked & undocked
>> >> >hardware profiles, deleted & readded the ssid. Nothing seems to help. When
>> >> >I let Windows manage the wireless, it doesn't see it, but when I let the Dell
>> >> >utility manage wireless, it sees it right away. Could there be a security
>> >> >update that caused this problem? Could something in the registry be corrupt?
>> >> > Any help would be greatly appreciated. For now, I'm using the Dell utility
>> >> >to manage wireless.
>> >> --
>> >>
>> >> Barb Bowman
>> >> MS Windows-MVP
>> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> >> http://blogs.digitalmediaphile.com/barb/
>> >>
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

HI!

I also have this problem with my new Windows Vista Laptop. It doesn't find
my wlan network where is hidden SSID and WEP/128 security. I set my wlan
router to broadcast SSID but still no help. Even setting the network up
manually in Vista doesn't bring it on the connect network list. But I do find
half a dozen neighbour's networks and I can use half of them too:-)

But why I'm using WEP/128 security? Simple, if I change it to better
(newer), I need to 7 new wireless network adapter. I have had long time this
network already and adapters are supporting only WEP security. Router
supports WPA because the first one got broken earlier.

All other computers (WIN98SE x2, W2K x4, XP-SP2 x1, Symbian S80 & Symbian
S60v3) are working fine on my WLAN network.

But I keep on trying, evening after evening...
--
- olvi -


"Barb Bowman" wrote:

> see if http://support.microsoft.com/default.aspx/kb/907405 helps.
>
> you should be aware that WEP is really poor security. you should be
> using WPA at a mininum and WPA2 if possible.
>
> On Tue, 3 Jul 2007 08:16:01 -0700, kmanorek
> <(E-Mail Removed)> wrote:
>
> >What I mean is that it doesn't connect to it automatically like it should. I
> >added it to the preferred network list, but it never connects to it which to
> >me means it doesn't "see" or "find" it. Other systems can be sitting right
> >next to this one & connect just fine. System is running Windows XP sp2. I
> >believe it uses WEP.
> >It used to work just fine, then out of the blue it stopped. The system can
> >connect to other access points fine, it's just our private internal wireless
> >it no longer connects to... unless I use the Dell utility. Then it connects
> >without hesitation.
> >"Barb Bowman" wrote:
> >
> >> what do you mean by "see" the wireless network that isn't
> >> broadcasting? do you mean that you can't connect to it or that it
> >> does not show in the list? what version of windows are you using?
> >> XP? Vista? what type of security does this network use?
> >>
> >> By the way, hiding the SSID doesn't really give much protection. You
> >> might want to unhide it and make sure you can connect to it before
> >> trying to resolve the first issue.
> >>
> >> On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
> >> <(E-Mail Removed)> wrote:
> >>
> >> >I need helping figuring out why the Windows connection manager does not see
> >> >our wireless network, but the Dell utility does. It is a non-broadcasting
> >> >wireless router which has been configured in the preferred network list as
> >> >the first entry. I don't believe it is a problem with the card because when
> >> >I switch over to the Dell utility, it finds it and connects immediately. I
> >> >have already tried the following... deleted & reinstalled the card &
> >> >drivers, updated the system bios, deleted & recreated docked & undocked
> >> >hardware profiles, deleted & readded the ssid. Nothing seems to help. When
> >> >I let Windows manage the wireless, it doesn't see it, but when I let the Dell
> >> >utility manage wireless, it sees it right away. Could there be a security
> >> >update that caused this problem? Could something in the registry be corrupt?
> >> > Any help would be greatly appreciated. For now, I'm using the Dell utility
> >> >to manage wireless.
> >> --
> >>
> >> Barb Bowman
> >> MS Windows-MVP
> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> >> http://blogs.digitalmediaphile.com/barb/
> >>
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>

have you changed the name of the SSID to something unique?
how far are you from the router?
which router is it?
is it running the latest firmware?
have you tried resetting the router to factory defaults?

turn broadcast of the SSID on then

1. Open the network and sharing center
2. manage wireless networks (on the left)
3. right click the network and select properties, click connect
automatically
4. if you aren't broadcasting the SSID, click to select that one as
well
5. make sure Connect automatically when this network is in range
6. remove checkmark from "connect to a more preferred network if
available.

can you connect?
if yes, then you can turn the broadcast off again

WEP is not safe, you should consider upgrading.

On Sat, 21 Jul 2007 12:06:00 -0700, olvi
<(E-Mail Removed)> wrote:

>HI!
>
>I also have this problem with my new Windows Vista Laptop. It doesn't find
>my wlan network where is hidden SSID and WEP/128 security. I set my wlan
>router to broadcast SSID but still no help. Even setting the network up
>manually in Vista doesn't bring it on the connect network list. But I do find
>half a dozen neighbour's networks and I can use half of them too:-)
>
>But why I'm using WEP/128 security? Simple, if I change it to better
>(newer), I need to 7 new wireless network adapter. I have had long time this
>network already and adapters are supporting only WEP security. Router
>supports WPA because the first one got broken earlier.
>
>All other computers (WIN98SE x2, W2K x4, XP-SP2 x1, Symbian S80 & Symbian
>S60v3) are working fine on my WLAN network.
>
>But I keep on trying, evening after evening...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Thanks for the help!

I was planning to try those router updates next weekend but suddenly my wlan
network came visible for Vista. I don't know what happened, but I know what I
did.

I went the following path
1. Wlireless Network Connection Properties
2. Configure
3. Advanced
4. Locally Administered MAC Address
5. Value
And I typed same MAC as LAN card has. I didn't know what this will exactly
do, but I tried anyway. When I was figuring out the result of my action,
suddenly Wlan started to work and my laptop connected automatically. I ran
ipconfig/all and my wireless adapter MAC address did not change. I still have
different addresses on Lan and Wlan adapters.

Now it works and I'm not going to touch anything anymore:-)

In my opinion, when I input manually all the asked information about my Wlan
network, it should have appeared every time to Connect Network screen, no
matter where I am. But this did not happen. Maybe my brains have older OS
that my laptop. I need to buy a book.

Thanks again!

--
- olvi -


"Barb Bowman" wrote:

> have you changed the name of the SSID to something unique?
> how far are you from the router?
> which router is it?
> is it running the latest firmware?
> have you tried resetting the router to factory defaults?
>
> turn broadcast of the SSID on then
>
> 1. Open the network and sharing center
> 2. manage wireless networks (on the left)
> 3. right click the network and select properties, click connect
> automatically
> 4. if you aren't broadcasting the SSID, click to select that one as
> well
> 5. make sure Connect automatically when this network is in range
> 6. remove checkmark from "connect to a more preferred network if
> available.
>
> can you connect?
> if yes, then you can turn the broadcast off again
>
> WEP is not safe, you should consider upgrading.
>
> On Sat, 21 Jul 2007 12:06:00 -0700, olvi
> <(E-Mail Removed)> wrote:
>
> >HI!
> >
> >I also have this problem with my new Windows Vista Laptop. It doesn't find
> >my wlan network where is hidden SSID and WEP/128 security. I set my wlan
> >router to broadcast SSID but still no help. Even setting the network up
> >manually in Vista doesn't bring it on the connect network list. But I do find
> >half a dozen neighbour's networks and I can use half of them too:-)
> >
> >But why I'm using WEP/128 security? Simple, if I change it to better
> >(newer), I need to 7 new wireless network adapter. I have had long time this
> >network already and adapters are supporting only WEP security. Router
> >supports WPA because the first one got broken earlier.
> >
> >All other computers (WIN98SE x2, W2K x4, XP-SP2 x1, Symbian S80 & Symbian
> >S60v3) are working fine on my WLAN network.
> >
> >But I keep on trying, evening after evening...
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>

thanks for the update.

On Thu, 26 Jul 2007 10:50:04 -0700, olvi
<(E-Mail Removed)> wrote:

>Thanks for the help!
>
>I was planning to try those router updates next weekend but suddenly my wlan
>network came visible for Vista. I don't know what happened, but I know what I
>did.
>
>I went the following path
>1. Wlireless Network Connection Properties
>2. Configure
>3. Advanced
>4. Locally Administered MAC Address
>5. Value
>And I typed same MAC as LAN card has. I didn't know what this will exactly
>do, but I tried anyway. When I was figuring out the result of my action,
>suddenly Wlan started to work and my laptop connected automatically. I ran
>ipconfig/all and my wireless adapter MAC address did not change. I still have
>different addresses on Lan and Wlan adapters.
>
>Now it works and I'm not going to touch anything anymore:-)
>
>In my opinion, when I input manually all the asked information about my Wlan
>network, it should have appeared every time to Connect Network screen, no
>matter where I am. But this did not happen. Maybe my brains have older OS
>that my laptop. I need to buy a book.
>
>Thanks again!
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/