Windows 2003/ terminal server: only RDP connection are not possibl

Hello
I have three locations:
- (A) has 10 users
- (B) has one user
- (C) has one user
(A) has located the terminalserver an 10 users. They can access to the
terminalserver without any problems. (B) and (C) are connected by vpn routers
to (A). All worked well until mid of this week (of course we did not change
anything).(B) and (C) are not able to etablish a rdp conncection but they can
browse the file by shares on the same server where the terminal server is
located, print, connect port 80, port 3389 (they also get the correct
responses) and they can etablish successfully rdp connections to other
terminal server on the internet. So my question ist what is going wrong?
Regards,
Martin Schweizer

Hi Martin, what error do you see when the RDP connection fails?
--
James Yeomans, BSc, MCSE
Ask me directly at: http://www.justaskjames.co.uk


"Martin Schweizer" wrote:

> Hello
> I have three locations:
> - (A) has 10 users
> - (B) has one user
> - (C) has one user
> (A) has located the terminalserver an 10 users. They can access to the
> terminalserver without any problems. (B) and (C) are connected by vpn routers
> to (A). All worked well until mid of this week (of course we did not change
> anything).(B) and (C) are not able to etablish a rdp conncection but they can
> browse the file by shares on the same server where the terminal server is
> located, print, connect port 80, port 3389 (they also get the correct
> responses) and they can etablish successfully rdp connections to other
> terminal server on the internet. So my question ist what is going wrong?
> Regards,
> Martin Schweizer

Hello James

The message is like no "connection is possible". But I checked the vpn
connection too and I see the the terminal server client open correctly the
tunnel. But I never get in touch with terminal server with ther terminal
server client (on all remote locations). Additional informations: for the
remote site we use different ISPs. It the proble related with MTU?

Regards,
Martin
"James Yeomans BSc, MCSE" wrote:

> Hi Martin, what error do you see when the RDP connection fails?
> --
> James Yeomans, BSc, MCSE
> Ask me directly at: http://www.justaskjames.co.uk
>
>
> "Martin Schweizer" wrote:
>
> > Hello
> > I have three locations:
> > - (A) has 10 users
> > - (B) has one user
> > - (C) has one user
> > (A) has located the terminalserver an 10 users. They can access to the
> > terminalserver without any problems. (B) and (C) are connected by vpn routers
> > to (A). All worked well until mid of this week (of course we did not change
> > anything).(B) and (C) are not able to etablish a rdp conncection but they can
> > browse the file by shares on the same server where the terminal server is
> > located, print, connect port 80, port 3389 (they also get the correct
> > responses) and they can etablish successfully rdp connections to other
> > terminal server on the internet. So my question ist what is going wrong?
> > Regards,
> > Martin Schweizer

I doubt its a problem with the MTU if the vpn works then the RDP connection
should workyou are definitely able to ping the server by name and ip??? Have
you checked terminal services manager on the server to make sure there aren't
still ols sessoins thta havent been closed?
jAMES.
--
James Yeomans, BSc, MCSE
Ask me directly at: http://www.justaskjames.co.uk


"Martin Schweizer" wrote:

> Hello James
>
> The message is like no "connection is possible". But I checked the vpn
> connection too and I see the the terminal server client open correctly the
> tunnel. But I never get in touch with terminal server with ther terminal
> server client (on all remote locations). Additional informations: for the
> remote site we use different ISPs. It the proble related with MTU?
>
> Regards,
> Martin
> "James Yeomans BSc, MCSE" wrote:
>
> > Hi Martin, what error do you see when the RDP connection fails?
> > --
> > James Yeomans, BSc, MCSE
> > Ask me directly at: http://www.justaskjames.co.uk
> >
> >
> > "Martin Schweizer" wrote:
> >
> > > Hello
> > > I have three locations:
> > > - (A) has 10 users
> > > - (B) has one user
> > > - (C) has one user
> > > (A) has located the terminalserver an 10 users. They can access to the
> > > terminalserver without any problems. (B) and (C) are connected by vpn routers
> > > to (A). All worked well until mid of this week (of course we did not change
> > > anything).(B) and (C) are not able to etablish a rdp conncection but they can
> > > browse the file by shares on the same server where the terminal server is
> > > located, print, connect port 80, port 3389 (they also get the correct
> > > responses) and they can etablish successfully rdp connections to other
> > > terminal server on the internet. So my question ist what is going wrong?
> > > Regards,
> > > Martin Schweizer

Hello James

"James Yeomans BSc, MCSE" wrote:

> I doubt its a problem with the MTU if the vpn works then the RDP connection
> should workyou are definitely able to ping the server by name and ip??? Have
> you checked terminal services manager on the server to make sure there aren't
> still ols sessoins thta havent been closed?

> > > > browse the file by shares on the same server where the terminal server is
> > > > located, print, connect port 80, port 3389 (they also get the correct
> > > > responses) and they can etablish successfully rdp connections to other
> > > > terminal server on the internet. So my question ist what is going wrong?

As you can see above I can do all with ther server exept a remote terminal
session. Strange, I can telnet to 3389 on the terminal server and get an
answer (as exepted) but no terminal session is possible. We have enough
licenses on the server an no session is hanging.

Regards,
Martin