Windows 2000 server causing users to lose internet connection

I have a Windows 2000 server (Finance) on my domain. I have a Windows 2003
server as my main server. All users are authenicated through the 2003 server.
My domain has about 20 PC's on the lan. Only three of the 20 users share
folders on the finance server. This has worked fine for over a year. A
couple of days ago, I attempted to connect an additional Windows 2000 server
on the lan. When I did this, the 3 PC accessing the finance server lost
access. I took the new server off and that did not fix the problem.
Currently, when the finance server is logged in, ALL users cannot access the
internet and the users cannot access the finance server. When I log off the
finance server, everyone works fine.

The finance server is also putting controller errors in the event log.

Does anyone have any suggestions, before we purchase another server.

Hi,

You mentioned that you have errors in event logs. Can you post these errors?
It will probably help determining what the problem is. Can you also check
other event logs (System, Application, ...)

What else is running on this server? DNS? Active Directory?

--
Mike
Microsoft MVP - Windows Security

"Salonge" <(E-Mail Removed)> wrote in message
newsCB7FD80-CEF1-49CE-B54F-(E-Mail Removed)...
>I have a Windows 2000 server (Finance) on my domain. I have a Windows 2003
> server as my main server. All users are authenicated through the 2003
> server.
> My domain has about 20 PC's on the lan. Only three of the 20 users share
> folders on the finance server. This has worked fine for over a year. A
> couple of days ago, I attempted to connect an additional Windows 2000
> server
> on the lan. When I did this, the 3 PC accessing the finance server lost
> access. I took the new server off and that did not fix the problem.
> Currently, when the finance server is logged in, ALL users cannot access
> the
> internet and the users cannot access the finance server. When I log off
> the
> finance server, everyone works fine.
>
> The finance server is also putting controller errors in the event log.
>
> Does anyone have any suggestions, before we purchase another server.

There is nothing on that server except the financial software. DNS and Active
Directory are both running on the main server - windows 2003. At this point,
I can't even log the server on under the admin login using the password. I
have to use the admin login and password for the main server.

The error message is "PERC 3/Di Controller 0 , battery needs reconditioning."

"Miha Pihler [MVP]" wrote:

> Hi,
>
> You mentioned that you have errors in event logs. Can you post these errors?
> It will probably help determining what the problem is. Can you also check
> other event logs (System, Application, ...)
>
> What else is running on this server? DNS? Active Directory?
>
> --
> Mike
> Microsoft MVP - Windows Security
>
> "Salonge" <(E-Mail Removed)> wrote in message
> newsCB7FD80-CEF1-49CE-B54F-(E-Mail Removed)...
> >I have a Windows 2000 server (Finance) on my domain. I have a Windows 2003
> > server as my main server. All users are authenicated through the 2003
> > server.
> > My domain has about 20 PC's on the lan. Only three of the 20 users share
> > folders on the finance server. This has worked fine for over a year. A
> > couple of days ago, I attempted to connect an additional Windows 2000
> > server
> > on the lan. When I did this, the 3 PC accessing the finance server lost
> > access. I took the new server off and that did not fix the problem.
> > Currently, when the finance server is logged in, ALL users cannot access
> > the
> > internet and the users cannot access the finance server. When I log off
> > the
> > finance server, everyone works fine.
> >
> > The finance server is also putting controller errors in the event log.
> >
> > Does anyone have any suggestions, before we purchase another server.
>
>
>

The error that you posted can not influence the other parts of the network.
It only means that you have to replace the battery on the HDD controller.

When you experience these problems on the network, can you resolve the hosts
on the internet e.g. if you run

nslookup www.cnn.com

or

nslookup www.google.com

what do you get? Can you browse the internet by using IP addresses e.g.

http://66.102.9.99

when you experience the problems on the network?

Are there any other errors on e.g. domain controller and on client
computers?

--
Mike
Microsoft MVP - Windows Security

"Salonge" <(E-Mail Removed)> wrote in message
news37F1475-725F-4081-B09C-(E-Mail Removed)...
> There is nothing on that server except the financial software. DNS and
> Active
> Directory are both running on the main server - windows 2003. At this
> point,
> I can't even log the server on under the admin login using the password. I
> have to use the admin login and password for the main server.
>
> The error message is "PERC 3/Di Controller 0 , battery needs
> reconditioning."
>
> "Miha Pihler [MVP]" wrote:
>
>> Hi,
>>
>> You mentioned that you have errors in event logs. Can you post these
>> errors?
>> It will probably help determining what the problem is. Can you also check
>> other event logs (System, Application, ...)
>>
>> What else is running on this server? DNS? Active Directory?
>>
>> --
>> Mike
>> Microsoft MVP - Windows Security
>>
>> "Salonge" <(E-Mail Removed)> wrote in message
>> newsCB7FD80-CEF1-49CE-B54F-(E-Mail Removed)...
>> >I have a Windows 2000 server (Finance) on my domain. I have a Windows
>> >2003
>> > server as my main server. All users are authenicated through the 2003
>> > server.
>> > My domain has about 20 PC's on the lan. Only three of the 20 users
>> > share
>> > folders on the finance server. This has worked fine for over a year. A
>> > couple of days ago, I attempted to connect an additional Windows 2000
>> > server
>> > on the lan. When I did this, the 3 PC accessing the finance server
>> > lost
>> > access. I took the new server off and that did not fix the problem.
>> > Currently, when the finance server is logged in, ALL users cannot
>> > access
>> > the
>> > internet and the users cannot access the finance server. When I log
>> > off
>> > the
>> > finance server, everyone works fine.
>> >
>> > The finance server is also putting controller errors in the event log.
>> >
>> > Does anyone have any suggestions, before we purchase another server.
>>
>>
>>

When this happens we get no errors on the domain controller or workstations,
other than the "server not found" when trying to connect to the internet.
This problem goes away as soon as I turn off the finance server.

We also cannot resolve any hosts on the internet. When we get on the
internet, we type in the domain name and not the ip, e.g. www.cnn.com.

"Miha Pihler [MVP]" wrote:

> The error that you posted can not influence the other parts of the network.
> It only means that you have to replace the battery on the HDD controller.
>
> When you experience these problems on the network, can you resolve the hosts
> on the internet e.g. if you run
>
> nslookup www.cnn.com
>
> or
>
> nslookup www.google.com
>
> what do you get? Can you browse the internet by using IP addresses e.g.
>
> http://66.102.9.99
>
> when you experience the problems on the network?
>
> Are there any other errors on e.g. domain controller and on client
> computers?
>
> --
> Mike
> Microsoft MVP - Windows Security
>
> "Salonge" <(E-Mail Removed)> wrote in message
> news37F1475-725F-4081-B09C-(E-Mail Removed)...
> > There is nothing on that server except the financial software. DNS and
> > Active
> > Directory are both running on the main server - windows 2003. At this
> > point,
> > I can't even log the server on under the admin login using the password. I
> > have to use the admin login and password for the main server.
> >
> > The error message is "PERC 3/Di Controller 0 , battery needs
> > reconditioning."
> >
> > "Miha Pihler [MVP]" wrote:
> >
> >> Hi,
> >>
> >> You mentioned that you have errors in event logs. Can you post these
> >> errors?
> >> It will probably help determining what the problem is. Can you also check
> >> other event logs (System, Application, ...)
> >>
> >> What else is running on this server? DNS? Active Directory?
> >>
> >> --
> >> Mike
> >> Microsoft MVP - Windows Security
> >>
> >> "Salonge" <(E-Mail Removed)> wrote in message
> >> newsCB7FD80-CEF1-49CE-B54F-(E-Mail Removed)...
> >> >I have a Windows 2000 server (Finance) on my domain. I have a Windows
> >> >2003
> >> > server as my main server. All users are authenicated through the 2003
> >> > server.
> >> > My domain has about 20 PC's on the lan. Only three of the 20 users
> >> > share
> >> > folders on the finance server. This has worked fine for over a year. A
> >> > couple of days ago, I attempted to connect an additional Windows 2000
> >> > server
> >> > on the lan. When I did this, the 3 PC accessing the finance server
> >> > lost
> >> > access. I took the new server off and that did not fix the problem.
> >> > Currently, when the finance server is logged in, ALL users cannot
> >> > access
> >> > the
> >> > internet and the users cannot access the finance server. When I log
> >> > off
> >> > the
> >> > finance server, everyone works fine.
> >> >
> >> > The finance server is also putting controller errors in the event log.
> >> >
> >> > Does anyone have any suggestions, before we purchase another server.
> >>
> >>
> >>
>
>
>

But if you use IP, does it work?

--
Mike
Microsoft MVP - Windows Security

"Salonge" <(E-Mail Removed)> wrote in message
news:2EF7EEB5-25AE-4E33-AFA9-(E-Mail Removed)...
> When this happens we get no errors on the domain controller or
> workstations,
> other than the "server not found" when trying to connect to the internet.
> This problem goes away as soon as I turn off the finance server.
>
> We also cannot resolve any hosts on the internet. When we get on the
> internet, we type in the domain name and not the ip, e.g. www.cnn.com.
>
> "Miha Pihler [MVP]" wrote:
>
>> The error that you posted can not influence the other parts of the
>> network.
>> It only means that you have to replace the battery on the HDD controller.
>>
>> When you experience these problems on the network, can you resolve the
>> hosts
>> on the internet e.g. if you run
>>
>> nslookup www.cnn.com
>>
>> or
>>
>> nslookup www.google.com
>>
>> what do you get? Can you browse the internet by using IP addresses e.g.
>>
>> http://66.102.9.99
>>
>> when you experience the problems on the network?
>>
>> Are there any other errors on e.g. domain controller and on client
>> computers?
>>
>> --
>> Mike
>> Microsoft MVP - Windows Security
>>
>> "Salonge" <(E-Mail Removed)> wrote in message
>> news37F1475-725F-4081-B09C-(E-Mail Removed)...
>> > There is nothing on that server except the financial software. DNS and
>> > Active
>> > Directory are both running on the main server - windows 2003. At this
>> > point,
>> > I can't even log the server on under the admin login using the
>> > password. I
>> > have to use the admin login and password for the main server.
>> >
>> > The error message is "PERC 3/Di Controller 0 , battery needs
>> > reconditioning."
>> >
>> > "Miha Pihler [MVP]" wrote:
>> >
>> >> Hi,
>> >>
>> >> You mentioned that you have errors in event logs. Can you post these
>> >> errors?
>> >> It will probably help determining what the problem is. Can you also
>> >> check
>> >> other event logs (System, Application, ...)
>> >>
>> >> What else is running on this server? DNS? Active Directory?
>> >>
>> >> --
>> >> Mike
>> >> Microsoft MVP - Windows Security
>> >>
>> >> "Salonge" <(E-Mail Removed)> wrote in message
>> >> newsCB7FD80-CEF1-49CE-B54F-(E-Mail Removed)...
>> >> >I have a Windows 2000 server (Finance) on my domain. I have a
>> >> >Windows
>> >> >2003
>> >> > server as my main server. All users are authenicated through the
>> >> > 2003
>> >> > server.
>> >> > My domain has about 20 PC's on the lan. Only three of the 20 users
>> >> > share
>> >> > folders on the finance server. This has worked fine for over a
>> >> > year. A
>> >> > couple of days ago, I attempted to connect an additional Windows
>> >> > 2000
>> >> > server
>> >> > on the lan. When I did this, the 3 PC accessing the finance server
>> >> > lost
>> >> > access. I took the new server off and that did not fix the problem.
>> >> > Currently, when the finance server is logged in, ALL users cannot
>> >> > access
>> >> > the
>> >> > internet and the users cannot access the finance server. When I log
>> >> > off
>> >> > the
>> >> > finance server, everyone works fine.
>> >> >
>> >> > The finance server is also putting controller errors in the event
>> >> > log.
>> >> >
>> >> > Does anyone have any suggestions, before we purchase another server.
>> >>
>> >>
>> >>
>>
>>
>>

Did you check Application and System logs on the client and on the server?

What DNS server does your clients use for preferred DNS (this setting is
under TCP/IP properties)?

--
Mike
Microsoft MVP - Windows Security

"Salonge" <(E-Mail Removed)> wrote in message
news:2EF7EEB5-25AE-4E33-AFA9-(E-Mail Removed)...
> When this happens we get no errors on the domain controller or
> workstations,
> other than the "server not found" when trying to connect to the internet.
> This problem goes away as soon as I turn off the finance server.
>
> We also cannot resolve any hosts on the internet. When we get on the
> internet, we type in the domain name and not the ip, e.g. www.cnn.com.
>
> "Miha Pihler [MVP]" wrote:
>
>> The error that you posted can not influence the other parts of the
>> network.
>> It only means that you have to replace the battery on the HDD controller.
>>
>> When you experience these problems on the network, can you resolve the
>> hosts
>> on the internet e.g. if you run
>>
>> nslookup www.cnn.com
>>
>> or
>>
>> nslookup www.google.com
>>
>> what do you get? Can you browse the internet by using IP addresses e.g.
>>
>> http://66.102.9.99
>>
>> when you experience the problems on the network?
>>
>> Are there any other errors on e.g. domain controller and on client
>> computers?
>>
>> --
>> Mike
>> Microsoft MVP - Windows Security
>>
>> "Salonge" <(E-Mail Removed)> wrote in message
>> news37F1475-725F-4081-B09C-(E-Mail Removed)...
>> > There is nothing on that server except the financial software. DNS and
>> > Active
>> > Directory are both running on the main server - windows 2003. At this
>> > point,
>> > I can't even log the server on under the admin login using the
>> > password. I
>> > have to use the admin login and password for the main server.
>> >
>> > The error message is "PERC 3/Di Controller 0 , battery needs
>> > reconditioning."
>> >
>> > "Miha Pihler [MVP]" wrote:
>> >
>> >> Hi,
>> >>
>> >> You mentioned that you have errors in event logs. Can you post these
>> >> errors?
>> >> It will probably help determining what the problem is. Can you also
>> >> check
>> >> other event logs (System, Application, ...)
>> >>
>> >> What else is running on this server? DNS? Active Directory?
>> >>
>> >> --
>> >> Mike
>> >> Microsoft MVP - Windows Security
>> >>
>> >> "Salonge" <(E-Mail Removed)> wrote in message
>> >> newsCB7FD80-CEF1-49CE-B54F-(E-Mail Removed)...
>> >> >I have a Windows 2000 server (Finance) on my domain. I have a
>> >> >Windows
>> >> >2003
>> >> > server as my main server. All users are authenicated through the
>> >> > 2003
>> >> > server.
>> >> > My domain has about 20 PC's on the lan. Only three of the 20 users
>> >> > share
>> >> > folders on the finance server. This has worked fine for over a
>> >> > year. A
>> >> > couple of days ago, I attempted to connect an additional Windows
>> >> > 2000
>> >> > server
>> >> > on the lan. When I did this, the 3 PC accessing the finance server
>> >> > lost
>> >> > access. I took the new server off and that did not fix the problem.
>> >> > Currently, when the finance server is logged in, ALL users cannot
>> >> > access
>> >> > the
>> >> > internet and the users cannot access the finance server. When I log
>> >> > off
>> >> > the
>> >> > finance server, everyone works fine.
>> >> >
>> >> > The finance server is also putting controller errors in the event
>> >> > log.
>> >> >
>> >> > Does anyone have any suggestions, before we purchase another server.
>> >>
>> >>
>> >>
>>
>>
>>