Win98 can't print using Win 2000 shared printer

Dear MS win98 networking community,

Consider a workgroup:
CompA - Win98
CompB - Win 2000 with shared printer
CompC - Win 2000 without printer

CompC can access the shared printer and print.
CompA can access shared folders on CompC.
CompA can ping CompB.
CompB has an account set up that has the same username as CompA

Problem: When CompA tries to print using the CompB shared printer, the
message is: "Paused - User intervention required" in the print queue, and the
document doesn't print.

Does anyone know what the problem is, and how it can be resolved?

Thank you in advance for your response.

Wallace

In article <28C8ACA4-0763-4B66-A9AB-(E-Mail Removed)>,
Wallace Yang <(E-Mail Removed)> wrote:
>Dear MS win98 networking community,
>
>Consider a workgroup:
>CompA - Win98
>CompB - Win 2000 with shared printer
>CompC - Win 2000 without printer
>
>CompC can access the shared printer and print.
>CompA can access shared folders on CompC.
>CompA can ping CompB.
>CompB has an account set up that has the same username as CompA
>
>Problem: When CompA tries to print using the CompB shared printer, the
>message is: "Paused - User intervention required" in the print queue, and the
>document doesn't print.
>
>Does anyone know what the problem is, and how it can be resolved?
>
>Thank you in advance for your response.
>
>Wallace

Make sure that CompA is trying to print to the shared printer on
CompB, not to a non-existent local printer on CompA.

On CompA, right-click the shared printer and un-check "Pause Printing"
if that choice appears in the menu.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm

"Steve Winograd [MVP]" wrote:

> In article <28C8ACA4-0763-4B66-A9AB-(E-Mail Removed)>,
> Wallace Yang <(E-Mail Removed)> wrote:
> >Dear MS win98 networking community,
> >
> >Consider a workgroup:
> >CompA - Win98
> >CompB - Win 2000 with shared printer
> >CompC - Win 2000 without printer
> >
> >CompC can access the shared printer and print.
> >CompA can access shared folders on CompC.
> >CompA can ping CompB.
> >CompB has an account set up that has the same username as CompA
> >
> >Problem: When CompA tries to print using the CompB shared printer, the
> >message is: "Paused - User intervention required" in the print queue, and the
> >document doesn't print.
> >
> >Does anyone know what the problem is, and how it can be resolved?
> >
> >Thank you in advance for your response.
> >
> >Wallace
>
> Make sure that CompA is trying to print to the shared printer on
> CompB, not to a non-existent local printer on CompA.
>
> On CompA, right-click the shared printer and un-check "Pause Printing"
> if that choice appears in the menu.
> --
> Best Wishes,
> Steve Winograd, MS-MVP (Windows Networking)
>
> Please post any reply as a follow-up message in the news group
> for everyone to see. I'm sorry, but I don't answer questions
> addressed directly to me in E-mail or news groups.
>
> Microsoft Most Valuable Professional - Windows Networking
> http://mvp.support.microsoft.com
>
> Steve Winograd's Networking FAQ
> http://www.bcmaven.com/networking/faq.htm
>

Hi Steve,

It's definitely not trying to connect to a local printer. It's displays
"user Intervention Required" regardless of whether or not it is paused.

Here's another symptom: From CompA, when I click on CompB in the network
neighborhood, I don't see a printer displayed. Yet, I'm certain it's shared
because I can print from CompC using the same login and password as CompA.

Thanks

Wallace

Are them login in a domain?
For me, it appears to be a permission problem.

If you are not using domain, try to login in CompA locally with the username
and password that existis in CompB (locally too).



"Wallace Yang" <(E-Mail Removed)> escreveu na mensagem
news:28C8ACA4-0763-4B66-A9AB-(E-Mail Removed)...
> Dear MS win98 networking community,
>
> Consider a workgroup:
> CompA - Win98
> CompB - Win 2000 with shared printer
> CompC - Win 2000 without printer
>
> CompC can access the shared printer and print.
> CompA can access shared folders on CompC.
> CompA can ping CompB.
> CompB has an account set up that has the same username as CompA
>
> Problem: When CompA tries to print using the CompB shared printer, the
> message is: "Paused - User intervention required" in the print queue, and
> the
> document doesn't print.
>
> Does anyone know what the problem is, and how it can be resolved?
>
> Thank you in advance for your response.
>
> Wallace

The 3 computers are not in a domain. They are in a workgroup.

CompA, CompB, and CompC all have a common user account and password. I
actually begin to suspect that it's a virus problem. Thanks for your help.

Wallace

"Fabio Martins" wrote:

> Are them login in a domain?
> For me, it appears to be a permission problem.
>
> If you are not using domain, try to login in CompA locally with the username
> and password that existis in CompB (locally too).
>
>
>
> "Wallace Yang" <(E-Mail Removed)> escreveu na mensagem
> news:28C8ACA4-0763-4B66-A9AB-(E-Mail Removed)...
> > Dear MS win98 networking community,
> >
> > Consider a workgroup:
> > CompA - Win98
> > CompB - Win 2000 with shared printer
> > CompC - Win 2000 without printer
> >
> > CompC can access the shared printer and print.
> > CompA can access shared folders on CompC.
> > CompA can ping CompB.
> > CompB has an account set up that has the same username as CompA
> >
> > Problem: When CompA tries to print using the CompB shared printer, the
> > message is: "Paused - User intervention required" in the print queue, and
> > the
> > document doesn't print.
> >
> > Does anyone know what the problem is, and how it can be resolved?
> >
> > Thank you in advance for your response.
> >
> > Wallace
>
>
>