Win98 and XP networking problem

I am at the end of my rope, along with Dell support and D-link support.

Here is the situation: just had cable modem installed and have two computers
hooked up through a wired Dlink router. One is running XP the other 98SE.
The XP machine has no problems at all getting to the internet, getting email
etc. The 98SE machine can not connect to anything at all. The NIC is new,
the router is new, the cable is new.

We have tried: physically removing and reinstalling the NIC, doing the same
through Device Manager, plugging the cable from the 98SE machine directly
into the cable modem, changed the LAN to automatically detect, removed all
protocols and reinstalled them.

Flies in the ointment: the 98SE machine can ping itself, can ping the router
and can ping the XP machine. So the card and cable work, right? Also in
Add/Remove programs in the Windows part we tried to check the first box,
Internet something or another, and got an error message that said our
network hardware configuration was not complete. What is there left to
install? And lastly in trying to setup an internet connection, we get
another error message that says we do not have an internet connection
wizard. Where can that be found online?

With all of the above, would it not be better to either do a full install of
win2000 or maybe just get another computer?

Thanks for any help,
Kevin

www.careyholzman.com/netfixes.htm

Carey
"Kevin Nelson" <(E-Mail Removed)> wrote in message
news:BC21D596.62E6%(E-Mail Removed)...
> I am at the end of my rope, along with Dell support and D-link support.
>
> Here is the situation: just had cable modem installed and have two
computers
> hooked up through a wired Dlink router. One is running XP the other 98SE.
> The XP machine has no problems at all getting to the internet, getting
email
> etc. The 98SE machine can not connect to anything at all. The NIC is new,
> the router is new, the cable is new.
>
> We have tried: physically removing and reinstalling the NIC, doing the
same
> through Device Manager, plugging the cable from the 98SE machine directly
> into the cable modem, changed the LAN to automatically detect, removed all
> protocols and reinstalled them.
>
> Flies in the ointment: the 98SE machine can ping itself, can ping the
router
> and can ping the XP machine. So the card and cable work, right? Also in
> Add/Remove programs in the Windows part we tried to check the first box,
> Internet something or another, and got an error message that said our
> network hardware configuration was not complete. What is there left to
> install? And lastly in trying to setup an internet connection, we get
> another error message that says we do not have an internet connection
> wizard. Where can that be found online?
>
> With all of the above, would it not be better to either do a full install
of
> win2000 or maybe just get another computer?
>
> Thanks for any help,
> Kevin
>

On Wed, 07 Jan 2004 15:26:15 -0500, Kevin Nelson
<(E-Mail Removed)> wrote:

>And lastly in trying to setup an internet connection, we get
>another error message that says we do not have an internet connection
>wizard. Where can that be found online?

If you install (or re-install) Internet Explorer 5 or 6. That will do
the biz.


Jim.

In article <BC21D596.62E6%(E-Mail Removed)>, Kevin Nelson
<(E-Mail Removed)> wrote:
>I am at the end of my rope, along with Dell support and D-link support.
>
>Here is the situation: just had cable modem installed and have two computers
>hooked up through a wired Dlink router. One is running XP the other 98SE.
>The XP machine has no problems at all getting to the internet, getting email
>etc. The 98SE machine can not connect to anything at all. The NIC is new,
>the router is new, the cable is new.
>
>We have tried: physically removing and reinstalling the NIC, doing the same
>through Device Manager, plugging the cable from the 98SE machine directly
>into the cable modem, changed the LAN to automatically detect, removed all
>protocols and reinstalled them.
>
>Flies in the ointment: the 98SE machine can ping itself, can ping the router
>and can ping the XP machine. So the card and cable work, right? Also in
>Add/Remove programs in the Windows part we tried to check the first box,
>Internet something or another, and got an error message that said our
>network hardware configuration was not complete. What is there left to
>install? And lastly in trying to setup an internet connection, we get
>another error message that says we do not have an internet connection
>wizard. Where can that be found online?
>
>With all of the above, would it not be better to either do a full install of
>win2000 or maybe just get another computer?
>
>Thanks for any help,
>Kevin

Can the 98SE machine ping a web site by IP address and by name? Try
these commands. If both of them work, then your NIC and Internet
connection are fine. If the first works and the second doesn't, your
DNS settings are probably wrong:

ping 216.239.39.100
ping www.google.com

Can it access that web site through Internet Explorer? Try these
links:

http://216.239.39.100
http://www.google.com

If the first link works but the second one doesn't, try this fix, even
if you don't use a dial-up Internet connection:

1. Un-install ICS (if installed).
2. Un-install Dial-Up Networking. Don't reboot.
3. Delete registry key HLM\System\CurrentControlSet\Services\Winsock2
4. Re-install Dial-Up Networking. Reboot.
5. Re-install ICS (if desired).
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm

I'm having the exact same problem but I'm using Netgear
to try to set up a wireless dsl connection. 98 just
doesn't receive! Let me know if you get any answers,
thanks!
>-----Original Message-----
>I am at the end of my rope, along with Dell support and
D-link support.
>
>Here is the situation: just had cable modem installed
and have two computers
>hooked up through a wired Dlink router. One is running
XP the other 98SE.
>The XP machine has no problems at all getting to the
internet, getting email
>etc. The 98SE machine can not connect to anything at
all. The NIC is new,
>the router is new, the cable is new.
>
>We have tried: physically removing and reinstalling the
NIC, doing the same
>through Device Manager, plugging the cable from the 98SE
machine directly
>into the cable modem, changed the LAN to automatically
detect, removed all
>protocols and reinstalled them.
>
>Flies in the ointment: the 98SE machine can ping itself,
can ping the router
>and can ping the XP machine. So the card and cable work,
right? Also in
>Add/Remove programs in the Windows part we tried to
check the first box,
>Internet something or another, and got an error message
that said our
>network hardware configuration was not complete. What is
there left to
>install? And lastly in trying to setup an internet
connection, we get
>another error message that says we do not have an
internet connection
>wizard. Where can that be found online?
>
>With all of the above, would it not be better to either
do a full install of
>win2000 or maybe just get another computer?
>
>Thanks for any help,
>Kevin
>
>.
>

On 1/7/04 9:02 PM, in article 054a01c3d58b$7676e660$(E-Mail Removed),
"(E-Mail Removed)" <(E-Mail Removed)>
wrote:

> I'm having the exact same problem but I'm using Netgear
> to try to set up a wireless dsl connection. 98 just
> doesn't receive! Let me know if you get any answers,
> thanks!
>> -----Original Message-----
>> I am at the end of my rope, along with Dell support and
> D-link support.
>>
>> Here is the situation: just had cable modem installed
> and have two computers
>> hooked up through a wired Dlink router. One is running
> XP the other 98SE.
>> The XP machine has no problems at all getting to the
> internet, getting email
>> etc. The 98SE machine can not connect to anything at
> all. The NIC is new,
>> the router is new, the cable is new.
>>
>> We have tried: physically removing and reinstalling the
> NIC, doing the same
>> through Device Manager, plugging the cable from the 98SE
> machine directly
>> into the cable modem, changed the LAN to automatically
> detect, removed all
>> protocols and reinstalled them.
>>
>> Flies in the ointment: the 98SE machine can ping itself,
> can ping the router
>> and can ping the XP machine. So the card and cable work,
> right? Also in
>> Add/Remove programs in the Windows part we tried to
> check the first box,
>> Internet something or another, and got an error message
> that said our
>> network hardware configuration was not complete. What is
> there left to
>> install? And lastly in trying to setup an internet
> connection, we get
>> another error message that says we do not have an
> internet connection
>> wizard. Where can that be found online?
>>
>> With all of the above, would it not be better to either
> do a full install of
>> win2000 or maybe just get another computer?
>>
>> Thanks for any help,
>> Kevin
>>
>> .
>>
Just follow the thread of the message and use the suggestions from all the
good folks on the newsgroup.

Kevin

I have a similar, but not identical problem. The 98se
computer has a Dlink NIC and is connected to the XP
computer through a Dlink switch. The 98se computer never
even attempts to connect to the network. From it I can
ping the loopback address (127.0.0.1) but attempts to ping
any other address return a destination address unreachable
error. Checking with ipconfig I find that no IP or subnet
address has been assigned. This is true even if I
configure a fixed IP on the same subnet as the XP
computer. On startup, I am not prompted to enter a
username and/or password. I have replaced the NIC with a
new one and am using a known good CAT5 cable.

One other intersting piece of data -- last night I somehow
managed to get two copies of the NIC showing in the
network setup. When this was the case, I could see
activity coming out of the 98 computer and the XP computer
was seeing incoming packets, but the 98 computer was still
not visible on the network and did not have an IP address
assigned. Deleting both instances and reinstalling caused
the original problem to return.

Any help will be greatly appreciated.

Thanks,
Steakhouse
>-----Original Message-----
>In article <BC21D596.62E6%(E-Mail Removed)>, Kevin
Nelson
><(E-Mail Removed)> wrote:
>>I am at the end of my rope, along with Dell support and
D-link support.
>>
>>Here is the situation: just had cable modem installed
and have two computers
>>hooked up through a wired Dlink router. One is running
XP the other 98SE.
>>The XP machine has no problems at all getting to the
internet, getting email
>>etc. The 98SE machine can not connect to anything at
all. The NIC is new,
>>the router is new, the cable is new.
>>
>>We have tried: physically removing and reinstalling the
NIC, doing the same
>>through Device Manager, plugging the cable from the 98SE
machine directly
>>into the cable modem, changed the LAN to automatically
detect, removed all
>>protocols and reinstalled them.
>>
>>Flies in the ointment: the 98SE machine can ping itself,
can ping the router
>>and can ping the XP machine. So the card and cable work,
right? Also in
>>Add/Remove programs in the Windows part we tried to
check the first box,
>>Internet something or another, and got an error message
that said our
>>network hardware configuration was not complete. What is
there left to
>>install? And lastly in trying to setup an internet
connection, we get
>>another error message that says we do not have an
internet connection
>>wizard. Where can that be found online?
>>
>>With all of the above, would it not be better to either
do a full install of
>>win2000 or maybe just get another computer?
>>
>>Thanks for any help,
>>Kevin
>
>Can the 98SE machine ping a web site by IP address and by
name? Try
>these commands. If both of them work, then your NIC and
Internet
>connection are fine. If the first works and the second
doesn't, your
>DNS settings are probably wrong:
>
> ping 216.239.39.100
> ping www.google.com
>
>Can it access that web site through Internet Explorer?
Try these
>links:
>
> http://216.239.39.100
> http://www.google.com
>
>If the first link works but the second one doesn't, try
this fix, even
>if you don't use a dial-up Internet connection:
>
>1. Un-install ICS (if installed).
>2. Un-install Dial-Up Networking. Don't reboot.
>3. Delete registry key
HLM\System\CurrentControlSet\Services\Winsock2
>4. Re-install Dial-Up Networking. Reboot.
>5. Re-install ICS (if desired).
>--
>Best Wishes,
>Steve Winograd, MS-MVP (Windows Networking)
>
>Please post any reply as a follow-up message in the news
group
>for everyone to see. I'm sorry, but I don't answer
questions
>addressed directly to me in E-mail or news groups.
>
>Microsoft Most Valuable Professional - Windows Networking
>http://mvp.support.microsoft.com
>
>Steve Winograd's Networking FAQ
>http://www.bcmaven.com/networking/faq.htm
>.
>

I was having a similar problem -- could not connect my
98se computer to my XP through a Dlink NIC and Dlink
switch. I finally replaced the Dlink NIC with a Realtek.
Probelm is mostly solved. The only problem that remains
is the 98 machine does not find the XP in network
neighborhood even if I search by name, so, I can't share
the printer. However, the dial up internet connection
works fine, and I can see the 98 machine from the XP, map
it's drives, etc.

Bottom line, there appears to be some kind of conflict
between 98se and the Dlink DFE-530TX+ although D-link
won't admit it.

Regards,
Steakhouse
>-----Original Message-----
>I am at the end of my rope, along with Dell support and D-
link support.
>
>Here is the situation: just had cable modem installed and
have two computers
>hooked up through a wired Dlink router. One is running XP
the other 98SE.
>The XP machine has no problems at all getting to the
internet, getting email
>etc. The 98SE machine can not connect to anything at all.
The NIC is new,
>the router is new, the cable is new.
>
>We have tried: physically removing and reinstalling the
NIC, doing the same
>through Device Manager, plugging the cable from the 98SE
machine directly
>into the cable modem, changed the LAN to automatically
detect, removed all
>protocols and reinstalled them.
>
>Flies in the ointment: the 98SE machine can ping itself,
can ping the router
>and can ping the XP machine. So the card and cable work,
right? Also in
>Add/Remove programs in the Windows part we tried to check
the first box,
>Internet something or another, and got an error message
that said our
>network hardware configuration was not complete. What is
there left to
>install? And lastly in trying to setup an internet
connection, we get
>another error message that says we do not have an
internet connection
>wizard. Where can that be found online?
>
>With all of the above, would it not be better to either
do a full install of
>win2000 or maybe just get another computer?
>
>Thanks for any help,
>Kevin
>
>.
>