Wi-Fi Connectivity Issues

Hi
Did you try to to connect with a wire to the Router and see if it works?
Jack (MVP-Networking).

"Vince" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Hello:
>
> I posted this is the Vista General group 12 day's ago with no replys.
> Maybe someone here can help.
>
> Previous Post Below.
>
> Trying to help someone with Vista Home Premium that is having issues
> getting
> on the internet with Wi-Fi.
>
> I tried connecting this machine to more than one known working router with
> a
> highspeed connection in more than one network.
>
> When the computer is plugged into either router with a cat 5 cable the
> computer pulls an IP from the router and can browse the internet without
> any
> issues at all.
>
> The trouble comes when trying to connect to the internet through the
> Wi-Fi.
> The computer is connecting to the router because it is pulling an IP
> address
> from the router for the Wi-Fi adapter. The Wi-Fi adapter says it is
> connected which it is. That can be seen by logging into the router and
> seeing the computer in question and matching it's mac address up to the
> Wi-Fi card in the computer.
>
> However even though the computer has connected to the Wi-Fi it can not
> browse the internet. Other computers on the same system can but this one
> can
> not.
>
> We have tried everything from disabling and even removing all 3rd party
> internet security and firewalls.
>
> The person had all personal files and important information backed up so
> we
> even went as far as reformating and reinstalling the OS.
>
> Still we can connect to the router send and recieve packets but can not
> communicate over the internet.
>
> I have been working at this for hours and just can not figure out what the
> heck is going on.
>
> I will pass on any information that comes from this post to the owner of
> the
> computer for them to try out. At this point I am ready to suggest pulling
> Vista out of this machine and install XP or even Linux just to make this
> thing useable.
>
> From what I am told the machine has never be able to get onto a Wi-Fi
> system
> from day one.
>
> I have suggested to the owner to go to the store tomorrow and purchase a
> third party Wi-Fi card and see if it would make a working connection.
>
> Thanks for any advice that comes from this post.
>
>

Hello:

I posted this is the Vista General group 12 day's ago with no replys. Maybe
someone here can help.

Previous Post Below.

Trying to help someone with Vista Home Premium that is having issues getting
on the internet with Wi-Fi.

I tried connecting this machine to more than one known working router with a
highspeed connection in more than one network.

When the computer is plugged into either router with a cat 5 cable the
computer pulls an IP from the router and can browse the internet without any
issues at all.

The trouble comes when trying to connect to the internet through the Wi-Fi.
The computer is connecting to the router because it is pulling an IP address
from the router for the Wi-Fi adapter. The Wi-Fi adapter says it is
connected which it is. That can be seen by logging into the router and
seeing the computer in question and matching it's mac address up to the
Wi-Fi card in the computer.

However even though the computer has connected to the Wi-Fi it can not
browse the internet. Other computers on the same system can but this one can
not.

We have tried everything from disabling and even removing all 3rd party
internet security and firewalls.

The person had all personal files and important information backed up so we
even went as far as reformating and reinstalling the OS.

Still we can connect to the router send and recieve packets but can not
communicate over the internet.

I have been working at this for hours and just can not figure out what the
heck is going on.

I will pass on any information that comes from this post to the owner of the
computer for them to try out. At this point I am ready to suggest pulling
Vista out of this machine and install XP or even Linux just to make this
thing useable.

From what I am told the machine has never be able to get onto a Wi-Fi system
from day one.

I have suggested to the owner to go to the store tomorrow and purchase a
third party Wi-Fi card and see if it would make a working connection.

Thanks for any advice that comes from this post.

Yes I did. No issues at all with a wire.

Vince
"Jack (MVP-Networking)." <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Hi
> Did you try to to connect with a wire to the Router and see if it works?
> Jack (MVP-Networking).
>
> "Vince" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Hello:
>>
>> I posted this is the Vista General group 12 day's ago with no replys.
>> Maybe someone here can help.
>>
>> Previous Post Below.
>>
>> Trying to help someone with Vista Home Premium that is having issues
>> getting
>> on the internet with Wi-Fi.
>>
>> I tried connecting this machine to more than one known working router
>> with a
>> highspeed connection in more than one network.
>>
>> When the computer is plugged into either router with a cat 5 cable the
>> computer pulls an IP from the router and can browse the internet without
>> any
>> issues at all.
>>
>> The trouble comes when trying to connect to the internet through the
>> Wi-Fi.
>> The computer is connecting to the router because it is pulling an IP
>> address
>> from the router for the Wi-Fi adapter. The Wi-Fi adapter says it is
>> connected which it is. That can be seen by logging into the router and
>> seeing the computer in question and matching it's mac address up to the
>> Wi-Fi card in the computer.
>>
>> However even though the computer has connected to the Wi-Fi it can not
>> browse the internet. Other computers on the same system can but this one
>> can
>> not.
>>
>> We have tried everything from disabling and even removing all 3rd party
>> internet security and firewalls.
>>
>> The person had all personal files and important information backed up so
>> we
>> even went as far as reformating and reinstalling the OS.
>>
>> Still we can connect to the router send and recieve packets but can not
>> communicate over the internet.
>>
>> I have been working at this for hours and just can not figure out what
>> the
>> heck is going on.
>>
>> I will pass on any information that comes from this post to the owner of
>> the
>> computer for them to try out. At this point I am ready to suggest pulling
>> Vista out of this machine and install XP or even Linux just to make this
>> thing useable.
>>
>> From what I am told the machine has never be able to get onto a Wi-Fi
>> system
>> from day one.
>>
>> I have suggested to the owner to go to the store tomorrow and purchase a
>> third party Wi-Fi card and see if it would make a working connection.
>>
>> Thanks for any advice that comes from this post.
>>
>>
>

Hi
Then just go carefully over the Wireless settings.
In general.
My Wireless does not work - http://www.ezlan.net/wireless.html
Wireless Basic Configuration - http://www.ezlan.net/Wireless_Config.html
Security - http://www.ezlan.net/Wireless_Security.html
Jack (MVP-Networking).

"Vince" <(E-Mail Removed)> wrote in message
news:OoE%(E-Mail Removed)...
> Yes I did. No issues at all with a wire.
>
> Vince
> "Jack (MVP-Networking)." <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Hi
>> Did you try to to connect with a wire to the Router and see if it works?
>> Jack (MVP-Networking).
>>
>> "Vince" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>>> Hello:
>>>
>>> I posted this is the Vista General group 12 day's ago with no replys.
>>> Maybe someone here can help.
>>>
>>> Previous Post Below.
>>>
>>> Trying to help someone with Vista Home Premium that is having issues
>>> getting
>>> on the internet with Wi-Fi.
>>>
>>> I tried connecting this machine to more than one known working router
>>> with a
>>> highspeed connection in more than one network.
>>>
>>> When the computer is plugged into either router with a cat 5 cable the
>>> computer pulls an IP from the router and can browse the internet without
>>> any
>>> issues at all.
>>>
>>> The trouble comes when trying to connect to the internet through the
>>> Wi-Fi.
>>> The computer is connecting to the router because it is pulling an IP
>>> address
>>> from the router for the Wi-Fi adapter. The Wi-Fi adapter says it is
>>> connected which it is. That can be seen by logging into the router and
>>> seeing the computer in question and matching it's mac address up to the
>>> Wi-Fi card in the computer.
>>>
>>> However even though the computer has connected to the Wi-Fi it can not
>>> browse the internet. Other computers on the same system can but this one
>>> can
>>> not.
>>>
>>> We have tried everything from disabling and even removing all 3rd party
>>> internet security and firewalls.
>>>
>>> The person had all personal files and important information backed up so
>>> we
>>> even went as far as reformating and reinstalling the OS.
>>>
>>> Still we can connect to the router send and recieve packets but can not
>>> communicate over the internet.
>>>
>>> I have been working at this for hours and just can not figure out what
>>> the
>>> heck is going on.
>>>
>>> I will pass on any information that comes from this post to the owner of
>>> the
>>> computer for them to try out. At this point I am ready to suggest
>>> pulling
>>> Vista out of this machine and install XP or even Linux just to make this
>>> thing useable.
>>>
>>> From what I am told the machine has never be able to get onto a Wi-Fi
>>> system
>>> from day one.
>>>
>>> I have suggested to the owner to go to the store tomorrow and purchase a
>>> third party Wi-Fi card and see if it would make a working connection.
>>>
>>> Thanks for any advice that comes from this post.
>>>
>>>
>>
>
>

So did the user tried another wi-fi adapter?

--PA


"Vince" <(E-Mail Removed)> wrote in message
news:OoE#(E-Mail Removed)...
> Yes I did. No issues at all with a wire.
>
> Vince
> "Jack (MVP-Networking)." <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Hi
>> Did you try to to connect with a wire to the Router and see if it works?
>> Jack (MVP-Networking).
>>
>> "Vince" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>>> Hello:
>>>
>>> I posted this is the Vista General group 12 day's ago with no replys.
>>> Maybe someone here can help.
>>>
>>> Previous Post Below.
>>>
>>> Trying to help someone with Vista Home Premium that is having issues
>>> getting
>>> on the internet with Wi-Fi.
>>>
>>> I tried connecting this machine to more than one known working router
>>> with a
>>> highspeed connection in more than one network.
>>>
>>> When the computer is plugged into either router with a cat 5 cable the
>>> computer pulls an IP from the router and can browse the internet without
>>> any
>>> issues at all.
>>>
>>> The trouble comes when trying to connect to the internet through the
>>> Wi-Fi.
>>> The computer is connecting to the router because it is pulling an IP
>>> address
>>> from the router for the Wi-Fi adapter. The Wi-Fi adapter says it is
>>> connected which it is. That can be seen by logging into the router and
>>> seeing the computer in question and matching it's mac address up to the
>>> Wi-Fi card in the computer.
>>>
>>> However even though the computer has connected to the Wi-Fi it can not
>>> browse the internet. Other computers on the same system can but this one
>>> can
>>> not.
>>>
>>> We have tried everything from disabling and even removing all 3rd party
>>> internet security and firewalls.
>>>
>>> The person had all personal files and important information backed up so
>>> we
>>> even went as far as reformating and reinstalling the OS.
>>>
>>> Still we can connect to the router send and recieve packets but can not
>>> communicate over the internet.
>>>
>>> I have been working at this for hours and just can not figure out what
>>> the
>>> heck is going on.
>>>
>>> I will pass on any information that comes from this post to the owner of
>>> the
>>> computer for them to try out. At this point I am ready to suggest
>>> pulling
>>> Vista out of this machine and install XP or even Linux just to make this
>>> thing useable.
>>>
>>> From what I am told the machine has never be able to get onto a Wi-Fi
>>> system
>>> from day one.
>>>
>>> I have suggested to the owner to go to the store tomorrow and purchase a
>>> third party Wi-Fi card and see if it would make a working connection.
>>>
>>> Thanks for any advice that comes from this post.
>>>
>

Finally back again,

Yes more than one network adapter was tried on more than one network.

I will pass along the links provided by Jack and see what happens.

This problem has stumped no less than 5 different people that have never had
wireless issues before. If all else fails the owner of the machine is
sending it back to the factory to let them work it out.

Will let you know if the owner has any sucess after he reads and trys the
links in the post. The man works a lot so not sure when I will find out his
success or failure.

Thanks

"Vince" <(E-Mail Removed)> wrote in message
news:OoE%(E-Mail Removed)...
> Yes I did. No issues at all with a wire.
>
> Vince
> "Jack (MVP-Networking)." <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Hi
>> Did you try to to connect with a wire to the Router and see if it works?
>> Jack (MVP-Networking).
>>
>> "Vince" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>>> Hello:
>>>
>>> I posted this is the Vista General group 12 day's ago with no replys.
>>> Maybe someone here can help.
>>>
>>> Previous Post Below.
>>>
>>> Trying to help someone with Vista Home Premium that is having issues
>>> getting
>>> on the internet with Wi-Fi.
>>>
>>> I tried connecting this machine to more than one known working router
>>> with a
>>> highspeed connection in more than one network.
>>>
>>> When the computer is plugged into either router with a cat 5 cable the
>>> computer pulls an IP from the router and can browse the internet without
>>> any
>>> issues at all.
>>>
>>> The trouble comes when trying to connect to the internet through the
>>> Wi-Fi.
>>> The computer is connecting to the router because it is pulling an IP
>>> address
>>> from the router for the Wi-Fi adapter. The Wi-Fi adapter says it is
>>> connected which it is. That can be seen by logging into the router and
>>> seeing the computer in question and matching it's mac address up to the
>>> Wi-Fi card in the computer.
>>>
>>> However even though the computer has connected to the Wi-Fi it can not
>>> browse the internet. Other computers on the same system can but this one
>>> can
>>> not.
>>>
>>> We have tried everything from disabling and even removing all 3rd party
>>> internet security and firewalls.
>>>
>>> The person had all personal files and important information backed up so
>>> we
>>> even went as far as reformating and reinstalling the OS.
>>>
>>> Still we can connect to the router send and recieve packets but can not
>>> communicate over the internet.
>>>
>>> I have been working at this for hours and just can not figure out what
>>> the
>>> heck is going on.
>>>
>>> I will pass on any information that comes from this post to the owner of
>>> the
>>> computer for them to try out. At this point I am ready to suggest
>>> pulling
>>> Vista out of this machine and install XP or even Linux just to make this
>>> thing useable.
>>>
>>> From what I am told the machine has never be able to get onto a Wi-Fi
>>> system
>>> from day one.
>>>
>>> I have suggested to the owner to go to the store tomorrow and purchase a
>>> third party Wi-Fi card and see if it would make a working connection.
>>>
>>> Thanks for any advice that comes from this post.
>>>
>>>
>>
>
>