Why Virgin Broadband expensive?

My next door neighbour has Virgin TV and Telephone. He's thinking about
cable broadband. As an existing customer and looking at their website,
that seems to be £17 a month on top (after three months half price) for
a 2Mbit service.

That can't be right?

--
Adrian C

Adrian C wrote:

> My next door neighbour has Virgin TV and Telephone. He's thinking about
> cable broadband. As an existing customer and looking at their website,
> that seems to be £17 a month on top (after three months half price) for
> a 2Mbit service.
>
> That can't be right?

That's because you're dealing with a dishonest company. Check the website.
It's £4.50 extra IIRC.

Graham

Eeyore wrote:
>
> That's because you're dealing with a dishonest company. Check the website.
> It's £4.50 extra IIRC.

Been there, it's not ...

Am I glad I threw out NTL waaaaayyy back :-) Advising neighbour to do
the same.

--
Adrian C

"Adrian C" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Eeyore wrote:
>>
>> That's because you're dealing with a dishonest company. Check the
>> website.
>> It's £4.50 extra IIRC.
>
> Been there, it's not ...
>
> Am I glad I threw out NTL waaaaayyy back :-) Advising neighbour to do
> the same.
>
> --
> Adrian C



If the neighbour is on 2 fo £20 then he moves to 3 for £30 to get 2Mb
broadband. I would suggest £10 a month of a reliable guaranteed 2Mb is
not bad. If you use ADSL you get 'up to' 2Mb which can be anything from
2Mb downwards.

I don't know why people keep knocking VM. Agreed they may not be the
easiest outfit to deal with, but when you have their service and have
got it workinf there is rarely any need to talk to them again, so what's
the problem?


--
Woody

harrogate three at ntlworld dot com

"Adrian C" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> My next door neighbour has Virgin TV and Telephone. He's thinking about
> cable broadband. As an existing customer and looking at their website,
> that seems to be £17 a month on top (after three months half price) for a
> 2Mbit service.
>
> That can't be right?
>
> --
> Adrian C

Why are you bothered what your neighbour does?
The prices are on the website for you to check.

"Adrian C" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Eeyore wrote:
>>
>> That's because you're dealing with a dishonest company. Check the
>> website.
>> It's £4.50 extra IIRC.
>
> Been there, it's not ...
>
> Am I glad I threw out NTL waaaaayyy back :-) Advising neighbour to do the
> same.
>
> --
> Adrian C
It's easier to give your neighbour the name of this group and we can all
advise
him direct.

Woody wrote:
> "Adrian C" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Eeyore wrote:
>>> That's because you're dealing with a dishonest company. Check the
>>> website.
>>> It's £4.50 extra IIRC.
>> Been there, it's not ...
>>
>> Am I glad I threw out NTL waaaaayyy back :-) Advising neighbour to do
>> the same.
>>
>> --
>> Adrian C
>
>
>
> If the neighbour is on 2 fo £20 then he moves to 3 for £30 to get 2Mb
> broadband. I would suggest £10 a month of a reliable guaranteed 2Mb is
> not bad. If you use ADSL you get 'up to' 2Mb which can be anything from
> 2Mb downwards.
>
> I don't know why people keep knocking VM. Agreed they may not be the
> easiest outfit to deal with, but when you have their service and have
> got it workinf there is rarely any need to talk to them again, so what's
> the problem?
>
>
Largely because the DSL is nothing like as fast as it should be, and
whilst cheap, its still not felt to be value for money.


Its up to customers to decide, and Virgin top brass to decide, if they
are providing te best ratio of performance/support and cost that they can.

Independent surveys seem to reveal that whilst the cable service is fast
and relatively cheap, the DSL copper service is abysmal, and below a
certain level of performance and support, no one wants it at any price.

Thats suggest its under resourced at the backhaul level, since the cable
works OK.

The Natural Philosopher <(E-Mail Removed)> wrote:
> Independent surveys seem to reveal that whilst the cable service is fast
> and relatively cheap, the DSL copper service is abysmal, and below a
> certain level of performance and support, no one wants it at any price.

Fair enough. But the cable network is really Virgin's only selling point.
On DSL they don't compete on price, they don't compete on features, they
certainly don't compete on customer service. I can't see any reason why I'd
want to take DSL service from them, not least because DSL looks like it's
playing second fiddle to CATV. The cable connection is a completely
different prospect.

(I did take a virgin.net connection once, because it was a monthly contract
with no cancellation fee so I could get DSL for two months. When I
cancelled they took two more months' cash and, after complaining, sent me a
cheque drawn on a bank in Madeira which would have cost a fortune to cash.
Eventually I got it back in a sensible currency)

Theo

Woody wrote:
>
> If the neighbour is on 2 fo £20 then he moves to 3 for £30 to get 2Mb
> broadband.

I suspect he is not on that scheme, joined before it. Put the postcode
and his existing services into virgin's website and it's quite clear
it's an additional £18 per month.

> I would suggest £10 a month of a reliable guaranteed 2Mb is
>> not bad. If you use ADSL you get 'up to' 2Mb which can be anything from
>> 2Mb downwards.

From here, it would actually be somewhere between 11 to 16Mbits from
the local exchange on ADSL2+ from Be, for that same £18 cost. And a
solid DSL service at that. I get to max mine out sometimes.

> I don't know why people keep knocking VM.

Admitedly my bad memories of being shafted by Cable & Wireless, then
again by NTL, both on early unmetered dial-up connections. (Pre-FRIACO)

Agreed they may not be the
> easiest outfit to deal with,

He'll be giving them a ring. And them a nightmare - sales person himself.

but when you have their service and have
> got it workinf there is rarely any need to talk to them again, so what's
> the problem?

Terminal case of Credit Crunch... :-(

--
Adrian C

On Wed, 15 Oct 2008 19:52:54 +0100, "Ian" <(E-Mail Removed)>
wrote:

>
>"Adrian C" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)...
>> Eeyore wrote:
>>>
>>> That's because you're dealing with a dishonest company. Check the
>>> website.
>>> It's £4.50 extra IIRC.
>>
>> Been there, it's not ...
>>
>> Am I glad I threw out NTL waaaaayyy back :-) Advising neighbour to do the
>> same.
>>
>> --
>> Adrian C
>It's easier to give your neighbour the name of this group and we can all
>advise
>him direct.

What gives you, as a trolling idiot, to include yourself as part of
"we"?

We can and do advise people.

You can't..... You just post vacuous comments and are always too
frightened to respond to those who are kind enough to reply to your
own silly, unhelpful jibes, that demonstrate your utter lack of
knowledge.

You do it in here and in uk.comp.homebuilt; you know nothing and
attempt (and fail to) confuse those that ask for opinions and advice
by trying to link yourself with the genuinely helpful and knowledgable
people who post in these groups.

You reply only to posts from those you perceive as those that are not
fully up to speed in the vain effort to try to sound as if you are
"better".

You are not of course, and have never posted anything even remotely
useful to anyone.

You don't ever reply to anything challenging and won't of course reply
to this.

You'll now probably try to change identity yet again, and post under
yet another "nym", but you'll be spotted again I'm sure.


Andrew Sayers
Lincolnshire UK