Whats the consensus on Sky?

I finally managed to get my line identified as a BT one (by harassing BT
Wholesale after blagging my way through as an ISP which is not entirely
untrue, but we don't do broadband) so i am now in a position to look for a
domestic type ISP.

I considered Zen, but Sky is available on my exchange with tantalisingly
higher speeds (obviously not guaranteed) its also about half the price.
Is there anything about Sky that I have not seen in the small print that I
should be wary of?
Its only for home use so I am not expecting fantastic performance, but I
still don't want something that has regular periods of no service.

Gordon Hudson wrote:
> I finally managed to get my line identified as a BT one (by harassing BT
> Wholesale after blagging my way through as an ISP which is not entirely
> untrue, but we don't do broadband) so i am now in a position to look for a
> domestic type ISP.
>
> I considered Zen, but Sky is available on my exchange with tantalisingly
> higher speeds (obviously not guaranteed) its also about half the price.
> Is there anything about Sky that I have not seen in the small print that I
> should be wary of?
> Its only for home use so I am not expecting fantastic performance, but I
> still don't want something that has regular periods of no service.

Best BB ISP I have ever had, and i have had BB pretty close to its
launch.....

Gaz

Gordon Hudson wrote:
> I finally managed to get my line identified as a BT one (by harassing BT
> Wholesale after blagging my way through as an ISP which is not entirely
> untrue, but we don't do broadband) so i am now in a position to look for a
> domestic type ISP.
>
> I considered Zen, but Sky is available on my exchange with tantalisingly
> higher speeds (obviously not guaranteed) its also about half the price.
> Is there anything about Sky that I have not seen in the small print that I
> should be wary of?
> Its only for home use so I am not expecting fantastic performance, but I
> still don't want something that has regular periods of no service.

I'm about to make the switch, things seem to be getting better after a
very rough start. However, be wary of their e-mail service, the servers
are totally screwed and loads of people can't use their primary e-mail
account at all.

--
regards, James Luff Gamertag: Lufferov
remove 'nospam' to e-mail
"There are 10 types of people in the world:
Those that understand binary, and those that don't."

"Gordon Hudson" <(E-Mail Removed)> wrote in message
news:463e2d9e$0$645$(E-Mail Removed)...
>I finally managed to get my line identified as a BT one (by harassing BT
>Wholesale after blagging my way through as an ISP which is not entirely
>untrue, but we don't do broadband) so i am now in a position to look for a
>domestic type ISP.
>
> I considered Zen, but Sky is available on my exchange with tantalisingly
> higher speeds (obviously not guaranteed) its also about half the price.
> Is there anything about Sky that I have not seen in the small print that I
> should be wary of?
> Its only for home use so I am not expecting fantastic performance, but I
> still don't want something that has regular periods of no service.

You're going to get positive and negative comments on the merits of Sky bb.
My mother-in-law has had Sky bb for over 3 months and only had one
interruption to the service. Mind you, that interruption has lasted just
over 3 months to date. That's right fellow bb pickers, Sky just can't get it
to work at all!

"James Luff" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Gordon Hudson wrote:
>> I finally managed to get my line identified as a BT one (by harassing BT
>> Wholesale after blagging my way through as an ISP which is not entirely
>> untrue, but we don't do broadband) so i am now in a position to look for
>> a domestic type ISP.
>>
>> I considered Zen, but Sky is available on my exchange with tantalisingly
>> higher speeds (obviously not guaranteed) its also about half the price.
>> Is there anything about Sky that I have not seen in the small print that
>> I should be wary of?
>> Its only for home use so I am not expecting fantastic performance, but I
>> still don't want something that has regular periods of no service.
>
> I'm about to make the switch, things seem to be getting better after a
> very rough start. However, be wary of their e-mail service, the servers
> are totally screwed and loads of people can't use their primary e-mail
> account at all.

Well thats OK as I have my own mail server colocated (as it were) so I
really just need what used to be called a "wires only" service.

"Grumps" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Gordon Hudson" <(E-Mail Removed)> wrote in message
> news:463e2d9e$0$645$(E-Mail Removed)...
>>I finally managed to get my line identified as a BT one (by harassing BT
>>Wholesale after blagging my way through as an ISP which is not entirely
>>untrue, but we don't do broadband) so i am now in a position to look for a
>>domestic type ISP.
>>
>> I considered Zen, but Sky is available on my exchange with tantalisingly
>> higher speeds (obviously not guaranteed) its also about half the price.
>> Is there anything about Sky that I have not seen in the small print that
>> I should be wary of?
>> Its only for home use so I am not expecting fantastic performance, but I
>> still don't want something that has regular periods of no service.
>
> You're going to get positive and negative comments on the merits of Sky
> bb.
> My mother-in-law has had Sky bb for over 3 months and only had one
> interruption to the service. Mind you, that interruption has lasted just
> over 3 months to date. That's right fellow bb pickers, Sky just can't get
> it to work at all!

Thats not very good.
I am going to have an overlap in providers for at least a month in case its
rubbish (we have two lines and I will cease the second one totally once I
know the new one is stable).
I do wonder how good something can be for only £10 per month.
I can't see that covering the cost of providing it.
I currently pay about £40 for business type broadband but its overkill for
the house.
The router is needing replaced and I want to go back to one phone line,
thats what has prompted looking at the issue.

"Gordon Hudson" <(E-Mail Removed)> wrote in message
news:463e2d9e$0$645$(E-Mail Removed)...
>I finally managed to get my line identified as a BT one (by harassing BT
>Wholesale after blagging my way through as an ISP which is not entirely
>untrue, but we don't do broadband) so i am now in a position to look for a
>domestic type ISP.
>
> I considered Zen, but Sky is available on my exchange with tantalisingly
> higher speeds (obviously not guaranteed) its also about half the price.
> Is there anything about Sky that I have not seen in the small print that I
> should be wary of?
> Its only for home use so I am not expecting fantastic performance, but I
> still don't want something that has regular periods of no service.

NO problems with the BB service itself here.
As others have mentioned the email servers are a bit shit.
The other problem I have is a non working password for the portal. At first
this was not a huge problem but now I find that without a proper password
(which I keep requesting) I cannot setup remote record as my viewing card
number is tied to the account I cannot get a password for.

Grumps wrote:
> "Gordon Hudson" <(E-Mail Removed)> wrote in message
> news:463e2d9e$0$645$(E-Mail Removed)...
>> I finally managed to get my line identified as a BT one (by
>> harassing BT Wholesale after blagging my way through as an ISP
>> which is not entirely untrue, but we don't do broadband) so i am
>> now in a position to look for a domestic type ISP.
>>
>> I considered Zen, but Sky is available on my exchange with
>> tantalisingly higher speeds (obviously not guaranteed) its also
>> about half the price. Is there anything about Sky that I have not
>> seen in the small print that I should be wary of?
>> Its only for home use so I am not expecting fantastic performance,
>> but I still don't want something that has regular periods of no
>> service.
>
> You're going to get positive and negative comments on the merits of
> Sky bb. My mother-in-law has had Sky bb for over 3 months and only
> had one interruption to the service. Mind you, that interruption
> has lasted just over 3 months to date. That's right fellow bb
> pickers, Sky just can't get it to work at all!

It's not unusual, that's all I will say, do a little research & find
out who the CEO is & whang a letter to him with dates & any other
correspondence that may have transpired. It's the way I eventually
got mine fixed..

My problem is now instead of it being 12 months in Sept it's now Dece
& so I will have to pay penalty charges when I take up my companies
good (possibly very good) offer..

"Kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news:f1n2h1$q9p$(E-Mail Removed)...
> Grumps wrote:
>> "Gordon Hudson" <(E-Mail Removed)> wrote in message
>> news:463e2d9e$0$645$(E-Mail Removed)...
>>> I finally managed to get my line identified as a BT one (by
>>> harassing BT Wholesale after blagging my way through as an ISP
>>> which is not entirely untrue, but we don't do broadband) so i am
>>> now in a position to look for a domestic type ISP.
>>>
>>> I considered Zen, but Sky is available on my exchange with
>>> tantalisingly higher speeds (obviously not guaranteed) its also
>>> about half the price. Is there anything about Sky that I have not
>>> seen in the small print that I should be wary of?
>>> Its only for home use so I am not expecting fantastic performance,
>>> but I still don't want something that has regular periods of no
>>> service.
>>
>> You're going to get positive and negative comments on the merits of
>> Sky bb. My mother-in-law has had Sky bb for over 3 months and only
>> had one interruption to the service. Mind you, that interruption
>> has lasted just over 3 months to date. That's right fellow bb
>> pickers, Sky just can't get it to work at all!
>
> It's not unusual, that's all I will say, do a little research & find out
> who the CEO is & whang a letter to him with dates & any other
> correspondence that may have transpired. It's the way I eventually got
> mine fixed..

Thanks.
I got the email and address of the CEO and another top bod too.
Will get some letters/emails off to them v.soon.

"Kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news:f1n2h1$q9p$(E-Mail Removed)...
> Grumps wrote:
>> "Gordon Hudson" <(E-Mail Removed)> wrote in message
>> news:463e2d9e$0$645$(E-Mail Removed)...
>>> I finally managed to get my line identified as a BT one (by
>>> harassing BT Wholesale after blagging my way through as an ISP
>>> which is not entirely untrue, but we don't do broadband) so i am
>>> now in a position to look for a domestic type ISP.
>>>
>>> I considered Zen, but Sky is available on my exchange with
>>> tantalisingly higher speeds (obviously not guaranteed) its also
>>> about half the price. Is there anything about Sky that I have not
>>> seen in the small print that I should be wary of?
>>> Its only for home use so I am not expecting fantastic performance,
>>> but I still don't want something that has regular periods of no
>>> service.
>>
>> You're going to get positive and negative comments on the merits of
>> Sky bb. My mother-in-law has had Sky bb for over 3 months and only
>> had one interruption to the service. Mind you, that interruption
>> has lasted just over 3 months to date. That's right fellow bb
>> pickers, Sky just can't get it to work at all!
>
> It's not unusual, that's all I will say, do a little research & find out
> who the CEO is & whang a letter to him with dates & any other
> correspondence that may have transpired. It's the way I eventually got
> mine fixed..
>
> My problem is now instead of it being 12 months in Sept it's now Dece & so
> I will have to pay penalty charges when I take up my companies good
> (possibly very good) offer.


If you signed to a 12 month Contract last Sept. & they couldn't provide the
service for 3 months for whatever reason (I'm only guessing this is what
happened), then the Contract still ends after 12 months. They can't extend
it unilaterally. The only way they can extend it to Dec. is if, after 3
months, you signed up for a new 12 month contract.
(Maybe it was a 2 year Contract, I don't know - but the same principle
applies).

Joe Lee