WEP Issues for over one month now and no help for MSFT

Windows XP Pro
MN-510

When I tried to use the install disk, I got the message
that the WEP is invalid so I aborted the install. I then
went to to the MS Broadband utility to do a manual
install and tried to change the WEP key under computer
settings and I could not save my WEP key.

I've also tried shutting off the Wireless security and it
still does not connect. I have a good signal and I do
see my SSID on the wireless workstation but I can't seem
to get this working.

It was actaully working when I first set the system up
but it has not worked for the last month.

I have another workstation that has no problems at all so
I swapped the MN-510's and still get the some
connectivity problems.

I called MSFT Broadband support and thay had me uninstall
and reinstall both the adapters and base station and
reinstall it and it did not fix the problem. They gave
up
after several escallations and attempts. They suggested
that I contact XP support since they think it's a driver
problem.

Any ideas?

try the solutions in
http://support.microsoft.com/default...05&Product=hdw

cj wrote:
> Windows XP Pro
> MN-510
>
> When I tried to use the install disk, I got the message
> that the WEP is invalid so I aborted the install. I then
> went to to the MS Broadband utility to do a manual
> install and tried to change the WEP key under computer
> settings and I could not save my WEP key.
>
> I've also tried shutting off the Wireless security and it
> still does not connect. I have a good signal and I do
> see my SSID on the wireless workstation but I can't seem
> to get this working.
>
> It was actaully working when I first set the system up
> but it has not worked for the last month.
>
> I have another workstation that has no problems at all so
> I swapped the MN-510's and still get the some
> connectivity problems.
>
> I called MSFT Broadband support and thay had me uninstall
> and reinstall both the adapters and base station and
> reinstall it and it did not fix the problem. They gave
> up
> after several escallations and attempts. They suggested
> that I contact XP support since they think it's a driver
> problem.
>
> Any ideas?


--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

Yes I tried that and it did not solve the problem.


>-----Original Message-----
>try the solutions in
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;827705&Product=hdw
>
>cj wrote:
>> Windows XP Pro
>> MN-510
>>
>> When I tried to use the install disk, I got the message
>> that the WEP is invalid so I aborted the install. I
then
>> went to to the MS Broadband utility to do a manual
>> install and tried to change the WEP key under computer
>> settings and I could not save my WEP key.
>>
>> I've also tried shutting off the Wireless security and
it
>> still does not connect. I have a good signal and I do
>> see my SSID on the wireless workstation but I can't seem
>> to get this working.
>>
>> It was actaully working when I first set the system up
>> but it has not worked for the last month.
>>
>> I have another workstation that has no problems at all
so
>> I swapped the MN-510's and still get the some
>> connectivity problems.
>>
>> I called MSFT Broadband support and thay had me
uninstall
>> and reinstall both the adapters and base station and
>> reinstall it and it did not fix the problem. They gave
>> up
>> after several escallations and attempts. They suggested
>> that I contact XP support since they think it's a driver
>> problem.
>>
>> Any ideas?
>
>
>--
> Barb Bowman
> Expert Zone Columnist
> http://www.microsoft.com/windowsxp/expertzone
> MS-MVP (Windows)
>
>
>.
>

Are you running a firewall?

>-----Original Message-----
>Yes I tried that and it did not solve the problem.
>
>
>>-----Original Message-----
>>try the solutions in
>>http://support.microsoft.com/default.aspx?scid=kb;en-
>us;827705&Product=hdw
>>
>>cj wrote:
>>> Windows XP Pro
>>> MN-510
>>>
>>> When I tried to use the install disk, I got the message
>>> that the WEP is invalid so I aborted the install. I
>then
>>> went to to the MS Broadband utility to do a manual
>>> install and tried to change the WEP key under computer
>>> settings and I could not save my WEP key.
>>>
>>> I've also tried shutting off the Wireless security and
>it
>>> still does not connect. I have a good signal and I do
>>> see my SSID on the wireless workstation but I can't
seem
>>> to get this working.
>>>
>>> It was actaully working when I first set the system up
>>> but it has not worked for the last month.
>>>
>>> I have another workstation that has no problems at all
>so
>>> I swapped the MN-510's and still get the some
>>> connectivity problems.
>>>
>>> I called MSFT Broadband support and thay had me
>uninstall
>>> and reinstall both the adapters and base station and
>>> reinstall it and it did not fix the problem. They gave
>>> up
>>> after several escallations and attempts. They
suggested
>>> that I contact XP support since they think it's a
driver
>>> problem.
>>>
>>> Any ideas?
>>
>>
>>--
>> Barb Bowman
>> Expert Zone Columnist
>> http://www.microsoft.com/windowsxp/expertzone
>> MS-MVP (Windows)
>>
>>
>>.
>>
>.
>

MN700
Im having the same problem with mine. No answer yet

>-----Original Message-----
>Windows XP Pro
>MN-510
>
>When I tried to use the install disk, I got the message
>that the WEP is invalid so I aborted the install. I
then
>went to to the MS Broadband utility to do a manual
>install and tried to change the WEP key under computer
>settings and I could not save my WEP key.
>
>I've also tried shutting off the Wireless security and
it
>still does not connect. I have a good signal and I do
>see my SSID on the wireless workstation but I can't seem
>to get this working.
>
>It was actaully working when I first set the system up
>but it has not worked for the last month.
>
>I have another workstation that has no problems at all
so
>I swapped the MN-510's and still get the some
>connectivity problems.
>
>I called MSFT Broadband support and thay had me
uninstall
>and reinstall both the adapters and base station and
>reinstall it and it did not fix the problem. They gave
>up
>after several escallations and attempts. They suggested
>that I contact XP support since they think it's a driver
>problem.
>
>Any ideas?
>
>.
>

No. Sounds like many are having this same issue. I
don't understand by MicroSoft can't solve it. I've spend
hours on the phone with them and they are clueless.

>-----Original Message-----
>Are you running a firewall?
>
>>-----Original Message-----
>>Yes I tried that and it did not solve the problem.
>>
>>
>>>-----Original Message-----
>>>try the solutions in
>>>http://support.microsoft.com/default.aspx?scid=kb;en-
>>us;827705&Product=hdw
>>>
>>>cj wrote:
>>>> Windows XP Pro
>>>> MN-510
>>>>
>>>> When I tried to use the install disk, I got the
message
>>>> that the WEP is invalid so I aborted the install. I
>>then
>>>> went to to the MS Broadband utility to do a manual
>>>> install and tried to change the WEP key under
computer
>>>> settings and I could not save my WEP key.
>>>>
>>>> I've also tried shutting off the Wireless security
and
>>it
>>>> still does not connect. I have a good signal and I
do
>>>> see my SSID on the wireless workstation but I can't
>seem
>>>> to get this working.
>>>>
>>>> It was actaully working when I first set the system
up
>>>> but it has not worked for the last month.
>>>>
>>>> I have another workstation that has no problems at
all
>>so
>>>> I swapped the MN-510's and still get the some
>>>> connectivity problems.
>>>>
>>>> I called MSFT Broadband support and thay had me
>>uninstall
>>>> and reinstall both the adapters and base station and
>>>> reinstall it and it did not fix the problem. They
gave
>>>> up
>>>> after several escallations and attempts. They
>suggested
>>>> that I contact XP support since they think it's a
>driver
>>>> problem.
>>>>
>>>> Any ideas?
>>>
>>>
>>>--
>>> Barb Bowman
>>> Expert Zone Columnist
>>> http://www.microsoft.com/windowsxp/expertzone
>>> MS-MVP (Windows)
>>>
>>>
>>>.
>>>
>>.
>>
>.
>

login to the router manually through 192.168.2.1 and manully enter the
WEP key there. save it to a file in notepad to your hard drive and
print it out. then enter it manually in the client. use only the
characters a-f and 0-9 to create the key. try a different key than the
one you have been trying to use.

On Wed, 18 Feb 2004 17:29:20 -0800, "cj"
<(E-Mail Removed)> wrote:

>No. Sounds like many are having this same issue. I
>don't understand by MicroSoft can't solve it. I've spend
>hours on the phone with them and they are clueless.
>
>>-----Original Message-----
>>Are you running a firewall?
>>
>>>-----Original Message-----
>>>Yes I tried that and it did not solve the problem.
>>>
>>>
>>>>-----Original Message-----
>>>>try the solutions in
>>>>http://support.microsoft.com/default.aspx?scid=kb;en-
>>>us;827705&Product=hdw
>>>>
>>>>cj wrote:
>>>>> Windows XP Pro
>>>>> MN-510
>>>>>
>>>>> When I tried to use the install disk, I got the
>message
>>>>> that the WEP is invalid so I aborted the install. I
>>>then
>>>>> went to to the MS Broadband utility to do a manual
>>>>> install and tried to change the WEP key under
>computer
>>>>> settings and I could not save my WEP key.
>>>>>
>>>>> I've also tried shutting off the Wireless security
>and
>>>it
>>>>> still does not connect. I have a good signal and I
>do
>>>>> see my SSID on the wireless workstation but I can't
>>seem
>>>>> to get this working.
>>>>>
>>>>> It was actaully working when I first set the system
>up
>>>>> but it has not worked for the last month.
>>>>>
>>>>> I have another workstation that has no problems at
>all
>>>so
>>>>> I swapped the MN-510's and still get the some
>>>>> connectivity problems.
>>>>>
>>>>> I called MSFT Broadband support and thay had me
>>>uninstall
>>>>> and reinstall both the adapters and base station and
>>>>> reinstall it and it did not fix the problem. They
>gave
>>>>> up
>>>>> after several escallations and attempts. They
>>suggested
>>>>> that I contact XP support since they think it's a
>>driver
>>>>> problem.
>>>>>
>>>>> Any ideas?
>>>>
>>>>
>>>>--
>>>> Barb Bowman
>>>> Expert Zone Columnist
>>>> http://www.microsoft.com/windowsxp/expertzone
>>>> MS-MVP (Windows)
>>>>
>>>>
>>>>.
>>>>
>>>.
>>>
>>.
>>

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

When I try to apply the wep code to the wireless
workstation it gives me the message "the setting could
not be applied". I also noticed that on the wireless
workstation that is working when I go into the ms bb
utility tools drop down menu it has ADAPER SETTINGS but
for wireless wireless workstation where it is not working
it has COMPUER SETTINGS under the tools drop down menu.

Doe thsat give a clue to what the issue is?

>-----Original Message-----
>login to the router manually through 192.168.2.1 and
manully enter the
>WEP key there. save it to a file in notepad to your hard
drive and
>print it out. then enter it manually in the client. use
only the
>characters a-f and 0-9 to create the key. try a
different key than the
>one you have been trying to use.
>
>On Wed, 18 Feb 2004 17:29:20 -0800, "cj"
><(E-Mail Removed)> wrote:
>
>>No. Sounds like many are having this same issue. I
>>don't understand by MicroSoft can't solve it. I've
spend
>>hours on the phone with them and they are clueless.
>>
>>>-----Original Message-----
>>>Are you running a firewall?
>>>
>>>>-----Original Message-----
>>>>Yes I tried that and it did not solve the problem.
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>try the solutions in
>>>>>http://support.microsoft.com/default.aspx?scid=kb;en-
>>>>us;827705&Product=hdw
>>>>>
>>>>>cj wrote:
>>>>>> Windows XP Pro
>>>>>> MN-510
>>>>>>
>>>>>> When I tried to use the install disk, I got the
>>message
>>>>>> that the WEP is invalid so I aborted the install.
I
>>>>then
>>>>>> went to to the MS Broadband utility to do a manual
>>>>>> install and tried to change the WEP key under
>>computer
>>>>>> settings and I could not save my WEP key.
>>>>>>
>>>>>> I've also tried shutting off the Wireless security
>>and
>>>>it
>>>>>> still does not connect. I have a good signal and
I
>>do
>>>>>> see my SSID on the wireless workstation but I
can't
>>>seem
>>>>>> to get this working.
>>>>>>
>>>>>> It was actaully working when I first set the
system
>>up
>>>>>> but it has not worked for the last month.
>>>>>>
>>>>>> I have another workstation that has no problems at
>>all
>>>>so
>>>>>> I swapped the MN-510's and still get the some
>>>>>> connectivity problems.
>>>>>>
>>>>>> I called MSFT Broadband support and thay had me
>>>>uninstall
>>>>>> and reinstall both the adapters and base station
and
>>>>>> reinstall it and it did not fix the problem. They
>>gave
>>>>>> up
>>>>>> after several escallations and attempts. They
>>>suggested
>>>>>> that I contact XP support since they think it's a
>>>driver
>>>>>> problem.
>>>>>>
>>>>>> Any ideas?
>>>>>
>>>>>
>>>>>--
>>>>> Barb Bowman
>>>>> Expert Zone Columnist
>>>>> http://www.microsoft.com/windowsxp/expertzone
>>>>> MS-MVP (Windows)
>>>>>
>>>>>
>>>>>.
>>>>>
>>>>.
>>>>
>>>.
>>>
>
>--
>Barb Bowman
>Expert Zone Columnist
>http://www.microsoft.com/windowsxp/expertzone
>MS-MVP (Windows)
>.
>

nope. can i get you to post the actual WEP key that won't "take"?

On Tue, 24 Feb 2004 07:28:07 -0800, "cj" <(E-Mail Removed)>
wrote:

>When I try to apply the wep code to the wireless
>workstation it gives me the message "the setting could
>not be applied". I also noticed that on the wireless
>workstation that is working when I go into the ms bb
>utility tools drop down menu it has ADAPER SETTINGS but
>for wireless wireless workstation where it is not working
>it has COMPUER SETTINGS under the tools drop down menu.
>
>Doe thsat give a clue to what the issue is?
>
>>-----Original Message-----
>>login to the router manually through 192.168.2.1 and
>manully enter the
>>WEP key there. save it to a file in notepad to your hard
>drive and
>>print it out. then enter it manually in the client. use
>only the
>>characters a-f and 0-9 to create the key. try a
>different key than the
>>one you have been trying to use.
>>
>>On Wed, 18 Feb 2004 17:29:20 -0800, "cj"
>><(E-Mail Removed)> wrote:
>>
>>>No. Sounds like many are having this same issue. I
>>>don't understand by MicroSoft can't solve it. I've
>spend
>>>hours on the phone with them and they are clueless.
>>>
>>>>-----Original Message-----
>>>>Are you running a firewall?
>>>>
>>>>>-----Original Message-----
>>>>>Yes I tried that and it did not solve the problem.
>>>>>
>>>>>
>>>>>>-----Original Message-----
>>>>>>try the solutions in
>>>>>>http://support.microsoft.com/default.aspx?scid=kb;en-
>>>>>us;827705&Product=hdw
>>>>>>
>>>>>>cj wrote:
>>>>>>> Windows XP Pro
>>>>>>> MN-510
>>>>>>>
>>>>>>> When I tried to use the install disk, I got the
>>>message
>>>>>>> that the WEP is invalid so I aborted the install.
>I
>>>>>then
>>>>>>> went to to the MS Broadband utility to do a manual
>>>>>>> install and tried to change the WEP key under
>>>computer
>>>>>>> settings and I could not save my WEP key.
>>>>>>>
>>>>>>> I've also tried shutting off the Wireless security
>>>and
>>>>>it
>>>>>>> still does not connect. I have a good signal and
>I
>>>do
>>>>>>> see my SSID on the wireless workstation but I
>can't
>>>>seem
>>>>>>> to get this working.
>>>>>>>
>>>>>>> It was actaully working when I first set the
>system
>>>up
>>>>>>> but it has not worked for the last month.
>>>>>>>
>>>>>>> I have another workstation that has no problems at
>>>all
>>>>>so
>>>>>>> I swapped the MN-510's and still get the some
>>>>>>> connectivity problems.
>>>>>>>
>>>>>>> I called MSFT Broadband support and thay had me
>>>>>uninstall
>>>>>>> and reinstall both the adapters and base station
>and
>>>>>>> reinstall it and it did not fix the problem. They
>>>gave
>>>>>>> up
>>>>>>> after several escallations and attempts. They
>>>>suggested
>>>>>>> that I contact XP support since they think it's a
>>>>driver
>>>>>>> problem.
>>>>>>>
>>>>>>> Any ideas?
>>>>>>
>>>>>>
>>>>>>--
>>>>>> Barb Bowman
>>>>>> Expert Zone Columnist
>>>>>> http://www.microsoft.com/windowsxp/expertzone
>>>>>> MS-MVP (Windows)
>>>>>>
>>>>>>
>>>>>>.
>>>>>>
>>>>>.
>>>>>
>>>>.
>>>>
>>
>>--
>>Barb Bowman
>>Expert Zone Columnist
>>http://www.microsoft.com/windowsxp/expertzone
>>MS-MVP (Windows)
>>.
>>

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)