Warning - Bullguard causes problems!

Just a word of warning to anyone buying a computer from Mesh (or any other
computer supplier that bundles Bullguard Security).
I bought a new computer from Mesh for my daughter to replace her old one.
Yesterday, I spent all day setting it up, but couldn't get Internet Explorer
or Outlook Express to work.
I spent quite a bit of time on the phone to her ISP, doing various tests,
which showed that the computer was online and synching correctly. Pings
worked satisfactorily but no dice with activating email or the internet.
Today, I had a thought that Bullguard might be causing the problem. It was
uninstalled and immediately a connection with the internet and email was
established.
I can understand why computer manufacturers bundle software trial offers
with new computers. However, when they stop the computer from working
properly, this is unacceptable.

Rant over....

George

George Weston wrote:
> Just a word of warning to anyone buying a computer from Mesh (or
> any other computer supplier that bundles Bullguard Security).
> I bought a new computer from Mesh for my daughter to replace her
> old one. Yesterday, I spent all day setting it up, but couldn't get
> Internet Explorer or Outlook Express to work.
> I spent quite a bit of time on the phone to her ISP, doing various
> tests, which showed that the computer was online and synching
> correctly. Pings worked satisfactorily but no dice with activating
> email or the internet. Today, I had a thought that Bullguard might
> be causing the problem. It was uninstalled and immediately a
> connection with the internet and email was established.
> I can understand why computer manufacturers bundle software trial
> offers with new computers. However, when they stop the computer
> from working properly, this is unacceptable.
>
> Rant over....
>
> George

The problem wasn't the security package the problem was that you didn't know
how to configure the package to allow IE or OE to work. Having a manual
would have helped but they seldom come with manuals nowadays

"kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news(E-Mail Removed)...
> George Weston wrote:
>> Just a word of warning to anyone buying a computer from Mesh (or
>> any other computer supplier that bundles Bullguard Security).
>> I bought a new computer from Mesh for my daughter to replace her
>> old one. Yesterday, I spent all day setting it up, but couldn't get
>> Internet Explorer or Outlook Express to work.
>> I spent quite a bit of time on the phone to her ISP, doing various
>> tests, which showed that the computer was online and synching
>> correctly. Pings worked satisfactorily but no dice with activating
>> email or the internet. Today, I had a thought that Bullguard might
>> be causing the problem. It was uninstalled and immediately a
>> connection with the internet and email was established.
>> I can understand why computer manufacturers bundle software trial
>> offers with new computers. However, when they stop the computer
>> from working properly, this is unacceptable.
>>
>> Rant over....
>>
>> George
>
> The problem wasn't the security package the problem was that you didn't
> know how to configure the package to allow IE or OE to work. Having a
> manual would have helped but they seldom come with manuals nowadays

The manual was probably online ;o)

"Gizmo." <(E-Mail Removed)> wrote in message
news:jEA7k.35616$(E-Mail Removed)2...
>
> "kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
> news(E-Mail Removed)...
>> George Weston wrote:
>>> Just a word of warning to anyone buying a computer from Mesh (or
>>> any other computer supplier that bundles Bullguard Security).
>>> I bought a new computer from Mesh for my daughter to replace her
>>> old one. Yesterday, I spent all day setting it up, but couldn't get
>>> Internet Explorer or Outlook Express to work.
>>> I spent quite a bit of time on the phone to her ISP, doing various
>>> tests, which showed that the computer was online and synching
>>> correctly. Pings worked satisfactorily but no dice with activating
>>> email or the internet. Today, I had a thought that Bullguard might
>>> be causing the problem. It was uninstalled and immediately a
>>> connection with the internet and email was established.
>>> I can understand why computer manufacturers bundle software trial
>>> offers with new computers. However, when they stop the computer
>>> from working properly, this is unacceptable.
>>>
>>> Rant over....
>>>
>>> George
>>
>> The problem wasn't the security package the problem was that you didn't
>> know how to configure the package to allow IE or OE to work. Having a
>> manual would have helped but they seldom come with manuals nowadays
>
> The manual was probably online ;o)

Exactly!
And we didn't want Bullguard anyway.

George

George Weston wrote:
> Just a word of warning to anyone buying a computer from Mesh (or any other
> computer supplier that bundles Bullguard Security).
> I bought a new computer from Mesh for my daughter to replace her old one.
> Yesterday, I spent all day setting it up, but couldn't get Internet Explorer
> or Outlook Express to work.
> I spent quite a bit of time on the phone to her ISP, doing various tests,
> which showed that the computer was online and synching correctly. Pings
> worked satisfactorily but no dice with activating email or the internet.
> Today, I had a thought that Bullguard might be causing the problem. It was
> uninstalled and immediately a connection with the internet and email was
> established.
> I can understand why computer manufacturers bundle software trial offers
> with new computers. However, when they stop the computer from working
> properly, this is unacceptable.
>
> Rant over....
>
> George
>
>

First thing you should do with any new computer (assuming you're not
limited by a ridiculous Microsoft license) is wipe it, and start from
scratch.

On Mon, 23 Jun 2008 10:23:22 +0100, Cork Soaker wrote:

> George Weston wrote:
>> Just a word of warning to anyone buying a computer from Mesh (or any
>> other computer supplier that bundles Bullguard Security). I bought a
>> new computer from Mesh for my daughter to replace her old one.
>> Yesterday, I spent all day setting it up, but couldn't get Internet
>> Explorer or Outlook Express to work.
>> I spent quite a bit of time on the phone to her ISP, doing various
>> tests, which showed that the computer was online and synching
>> correctly. Pings worked satisfactorily but no dice with activating
>> email or the internet. Today, I had a thought that Bullguard might be
>> causing the problem. It was uninstalled and immediately a connection
>> with the internet and email was established.
>> I can understand why computer manufacturers bundle software trial
>> offers with new computers. However, when they stop the computer from
>> working properly, this is unacceptable.
>>
>> Rant over....
>>
>> George
>>
>>
>>
> First thing you should do with any new computer (assuming you're not
> limited by a ridiculous Microsoft license) is wipe it, and start from
> scratch.

Good idea - and don't forget to install 'trollkill'

Arse Cork OK wrote:

>> First thing you should do with any new computer (assuming you're not
>> limited by a ridiculous Microsoft license) is wipe it, and start from
>> scratch.
>

Nope. Find a Live CD distribution of Linux that boots straight into
FireFox and talks to the router. Insert CD into machine and superglue
the drive door shut. You may remove the HDD, Windows License and keep it
for yourself.

Then the machine is ready for anyone who just wants a fiddle with
Internet and Gmail, and is not tech savvy.

Happy faces all round ;-)

--
Adrian C

On Sun, 22 Jun 2008 23:57:38 +0100, "George Weston"
<(E-Mail Removed)> wrote:

>
>"Gizmo." <(E-Mail Removed)> wrote in message
>news:jEA7k.35616$(E-Mail Removed)2...
>>
>> "kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
>> news(E-Mail Removed)...
>>> George Weston wrote:
>>>> Just a word of warning to anyone buying a computer from Mesh (or
>>>> any other computer supplier that bundles Bullguard Security).
>>>> I bought a new computer from Mesh for my daughter to replace her
>>>> old one. Yesterday, I spent all day setting it up, but couldn't get
>>>> Internet Explorer or Outlook Express to work.
>>>> I spent quite a bit of time on the phone to her ISP, doing various
>>>> tests, which showed that the computer was online and synching
>>>> correctly. Pings worked satisfactorily but no dice with activating
>>>> email or the internet. Today, I had a thought that Bullguard might
>>>> be causing the problem. It was uninstalled and immediately a
>>>> connection with the internet and email was established.
>>>> I can understand why computer manufacturers bundle software trial
>>>> offers with new computers. However, when they stop the computer
>>>> from working properly, this is unacceptable.
>>>>
>>>> Rant over....
>>>>
>>>> George
>>>
>>> The problem wasn't the security package the problem was that you didn't
>>> know how to configure the package to allow IE or OE to work. Having a
>>> manual would have helped but they seldom come with manuals nowadays
>>
>> The manual was probably online ;o)
>
>Exactly!
>And we didn't want Bullguard anyway.

Which is the main reason I never buy from the likes of Mesh etc.

If I don't want the hassle of setting up a PC I also do not want the
hassle of reinstalling windows to get rid of the cr*p put there by the
vendor.

--
(\__/) M.
(='.'=) Owing to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking most articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.
See http://improve-usenet.org

On Mon, 23 Jun 2008 10:23:22 +0100, Cork Soaker <(E-Mail Removed)>
wrote:

>George Weston wrote:
>> Just a word of warning to anyone buying a computer from Mesh (or any other
>> computer supplier that bundles Bullguard Security).
>> I bought a new computer from Mesh for my daughter to replace her old one.
>> Yesterday, I spent all day setting it up, but couldn't get Internet Explorer
>> or Outlook Express to work.
>> I spent quite a bit of time on the phone to her ISP, doing various tests,
>> which showed that the computer was online and synching correctly. Pings
>> worked satisfactorily but no dice with activating email or the internet.
>> Today, I had a thought that Bullguard might be causing the problem. It was
>> uninstalled and immediately a connection with the internet and email was
>> established.
>> I can understand why computer manufacturers bundle software trial offers
>> with new computers. However, when they stop the computer from working
>> properly, this is unacceptable.
>>
>> Rant over....
>>
>> George
>>
>>
>
>First thing you should do with any new computer (assuming you're not
>limited by a ridiculous Microsoft license) is wipe it, and start from
>scratch.

.......take a shotgun to it.

"kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news(E-Mail Removed)...
> George Weston wrote:
>> Just a word of warning to anyone buying a computer from Mesh (or
>> any other computer supplier that bundles Bullguard Security).
>> I bought a new computer from Mesh for my daughter to replace her
>> old one. Yesterday, I spent all day setting it up, but couldn't get
>> Internet Explorer or Outlook Express to work.
>> I spent quite a bit of time on the phone to her ISP, doing various
>> tests, which showed that the computer was online and synching
>> correctly. Pings worked satisfactorily but no dice with activating
>> email or the internet. Today, I had a thought that Bullguard might
>> be causing the problem. It was uninstalled and immediately a
>> connection with the internet and email was established.
>> I can understand why computer manufacturers bundle software trial
>> offers with new computers. However, when they stop the computer
>> from working properly, this is unacceptable.
>>
>> Rant over....
>>
>> George
>
> The problem wasn't the security package the problem was that you didn't
> know how to configure the package to allow IE or OE to work. Having a
> manual would have helped but they seldom come with manuals nowadays

I ahve found a few of the newer security suites that include firewalls seem
to be deliberatly awkward if you want to configure them yourself. Firewalls
with the newest norton, mcafee and AVG all seem to subsribe to the idea that
they know best. It can take quite a while to hunt out the necessary options
to open ports.

AVG 8 firewall is absolutely atrocious, it changes profiles back to defaults
following reboots, and blocks outlook express from sending or recieving
emails on secure ports....

Gaz