In message <(E-Mail Removed)>, Richard Faulkner
<(E-Mail Removed)> writes
>I'm trying to help my other half collect her emails with Mozilla
>Thunderbird, but keep on getting a login/password error. I've also
>tried with Turnpike and Demon, and the log shows the error at the
>password.
>Her email is (E-Mail Removed)
>
>We are using:
>
>pop.wanadoo.co.uk also tried pop.freeserve.co.uk
I prefer to use pop.freeserve.com. The .co.uk version didn't used to
work for me.
>abcdefg
>
>password (the password works when logging into Wanadoos' webmail
>account).
>
>Could there be a different password? What could it be?
IIRC back in the days of Freeserve, their webmail and POP3 email service
wasn't matched, but it appears to be now.
It's probably best to collect email via POP3 using the dialup username
and password.
One thought: if it's a PAYG account and you don't dial into it every so
often (90 days?) it becomes locked and you have to go through their
"Restore Account" pages from <http://www.wanadoo.co.uk/>.
--
Martin Jay