Wanadoo broadband - only synchronizes if dial up is connecting...

Hi,

Thanks for the bits of advice re the flashing lights on the Speedtouch
330 modem.

It seems that the broadband service was activated today, but the ADSL
will only connect, (and the green light stop flashing), if I start the
Wanadoo dial up service. Half way through the dial up connecting, the
light stops flashing, and ADSL will connect - I can then disconnect the
dial up. It will then connect again and again until the PC is turned off
and back on again, when the dial up needs to be used as a kind of
catalyst to get the broadband synchronized.

Is this likely to be something I'm doing wrong at my end, or is it at
their end?

I hope this makes sense.... <g>

Oh! And it only connects at between 600kbps and 1Mbps, rather than the
8Mbps they advertise.

Many Thanks

Richard Faulkner