VPN debugging fun, time to test your minds

Ok - here's the problem in short, I've got a VPN server that's dropping
connections after a couple minutes from clients who are connecting from
certain locations.

Here's the scenario that is driving me NUTS!

Company A has a Windows 2003 server that is multi-homed and connected
directly to our LAN and WAN at the office. VPN connections within the LAN
work great and stay up all day. The VPN server seems to work fine for some
WAN based users but not for others. I've had it work great for me when I am
at one of the hotspots that I manage but then it drops within 3 mintues when
I go home and yes this is from the same laptop computer. So, this would
tell me it's something specific to my home LAN or ISP right? Well, I manage
another Windows 2003 VPN server for a different Company B and I can VPN into
that network all day and stay connected, again from the same computer and as
well from my home network. The RRAS settings for these two company's is
practically identical. So, that tells me that my home LAN is fine for
outbound Windows VPN connections then right?

Somehow it's the combination of my home LAN and company A's VPN
configuration.

Below is my home lan ipconfig

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless
Physical Address. . . . . . . . . : 00-0E-35-8E-64-DB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1

This is the Company A's vpn ipconfig once I connect from within that home
lan. Yes, I do not choose to use the default gateway on either of my VPN
connections to either company A or B.

PPP adapter :
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.10.16
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.10.10.100
10.10.10.100
Primary WINS Server . . . . . . . : 10.10.10.100


Thx,
Gaylen

Gaylen,
Can you turn on log errors and warnings in Routing and remote access
including PPP logging and post them here.
It may give us a clue as to why it’s happening.
Sound weird though.
Regards Wendel..


"Gaylen Michael" wrote:

> Ok - here's the problem in short, I've got a VPN server that's dropping
> connections after a couple minutes from clients who are connecting from
> certain locations.
>
> Here's the scenario that is driving me NUTS!
>
> Company A has a Windows 2003 server that is multi-homed and connected
> directly to our LAN and WAN at the office. VPN connections within the LAN
> work great and stay up all day. The VPN server seems to work fine for some
> WAN based users but not for others. I've had it work great for me when I am
> at one of the hotspots that I manage but then it drops within 3 mintues when
> I go home and yes this is from the same laptop computer. So, this would
> tell me it's something specific to my home LAN or ISP right? Well, I manage
> another Windows 2003 VPN server for a different Company B and I can VPN into
> that network all day and stay connected, again from the same computer and as
> well from my home network. The RRAS settings for these two company's is
> practically identical. So, that tells me that my home LAN is fine for
> outbound Windows VPN connections then right?
>
> Somehow it's the combination of my home LAN and company A's VPN
> configuration.
>
> Below is my home lan ipconfig
>
> Ethernet adapter Wireless Network Connection:
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Intel(R) PRO/Wireless
> Physical Address. . . . . . . . . : 00-0E-35-8E-64-DB
> Dhcp Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> IP Address. . . . . . . . . . . . : 192.168.2.102
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 192.168.2.1
> DHCP Server . . . . . . . . . . . : 192.168.2.1
> DNS Servers . . . . . . . . . . . : 192.168.2.1
>
> This is the Company A's vpn ipconfig once I connect from within that home
> lan. Yes, I do not choose to use the default gateway on either of my VPN
> connections to either company A or B.
>
> PPP adapter :
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
> Physical Address. . . . . . . . . : 00-53-45-00-00-00
> Dhcp Enabled. . . . . . . . . . . : No
> IP Address. . . . . . . . . . . . : 10.10.10.16
> Subnet Mask . . . . . . . . . . . : 255.255.255.255
> Default Gateway . . . . . . . . . :
> DNS Servers . . . . . . . . . . . : 10.10.10.100
> 10.10.10.100
> Primary WINS Server . . . . . . . : 10.10.10.100
>
>
> Thx,
> Gaylen
>
>
>

Hi Wendel,

I've got Log errors and Warnings ticked as well the option below "Log
additional Routing and Remote Access information (used for debugging)"
selected.

At the bottom of the window it states that these logs can be found in the
%windir%\tracing directory. When I go to that directory there is a mess of
log files. Anyway of knowing which one would be applicable to dropped VPNs?

Thx,
Gaylen


"Wendel Hamilton" <(E-Mail Removed)> wrote in
message news:779B6B53-4B78-43E7-9EF7-(E-Mail Removed)...
> Gaylen,
> Can you turn on log errors and warnings in Routing and remote access
> including PPP logging and post them here.
> It may give us a clue as to why it's happening.
> Sound weird though.
> Regards Wendel..
>
>
> "Gaylen Michael" wrote:
>
>> Ok - here's the problem in short, I've got a VPN server that's dropping
>> connections after a couple minutes from clients who are connecting from
>> certain locations.
>>
>> Here's the scenario that is driving me NUTS!
>>
>> Company A has a Windows 2003 server that is multi-homed and connected
>> directly to our LAN and WAN at the office. VPN connections within the
>> LAN
>> work great and stay up all day. The VPN server seems to work fine for
>> some
>> WAN based users but not for others. I've had it work great for me when I
>> am
>> at one of the hotspots that I manage but then it drops within 3 mintues
>> when
>> I go home and yes this is from the same laptop computer. So, this would
>> tell me it's something specific to my home LAN or ISP right? Well, I
>> manage
>> another Windows 2003 VPN server for a different Company B and I can VPN
>> into
>> that network all day and stay connected, again from the same computer and
>> as
>> well from my home network. The RRAS settings for these two company's is
>> practically identical. So, that tells me that my home LAN is fine for
>> outbound Windows VPN connections then right?
>>
>> Somehow it's the combination of my home LAN and company A's VPN
>> configuration.
>>
>> Below is my home lan ipconfig
>>
>> Ethernet adapter Wireless Network Connection:
>> Connection-specific DNS Suffix . :
>> Description . . . . . . . . . . . : Intel(R) PRO/Wireless
>> Physical Address. . . . . . . . . : 00-0E-35-8E-64-DB
>> Dhcp Enabled. . . . . . . . . . . : Yes
>> Autoconfiguration Enabled . . . . : Yes
>> IP Address. . . . . . . . . . . . : 192.168.2.102
>> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> Default Gateway . . . . . . . . . : 192.168.2.1
>> DHCP Server . . . . . . . . . . . : 192.168.2.1
>> DNS Servers . . . . . . . . . . . : 192.168.2.1
>>
>> This is the Company A's vpn ipconfig once I connect from within that home
>> lan. Yes, I do not choose to use the default gateway on either of my VPN
>> connections to either company A or B.
>>
>> PPP adapter :
>> Connection-specific DNS Suffix . :
>> Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
>> Physical Address. . . . . . . . . : 00-53-45-00-00-00
>> Dhcp Enabled. . . . . . . . . . . : No
>> IP Address. . . . . . . . . . . . : 10.10.10.16
>> Subnet Mask . . . . . . . . . . . : 255.255.255.255
>> Default Gateway . . . . . . . . . :
>> DNS Servers . . . . . . . . . . . : 10.10.10.100
>> 10.10.10.100
>> Primary WINS Server . . . . . . . : 10.10.10.100
>>
>>
>> Thx,
>> Gaylen
>>
>>
>>

Gaylen,
Remote access events are also logged in the event viewer in System. Lets
look at them first the log file of most interest would be probably ppp.log
which is a log of the packets for the PPP connection.
There are millions of entrees 1 per packet in fact. So as soon as you have
captured the event turn the logging off as it will degrade performance.

"Gaylen Michael" wrote:

> Hi Wendel,
>
> I've got Log errors and Warnings ticked as well the option below "Log
> additional Routing and Remote Access information (used for debugging)"
> selected.
>
> At the bottom of the window it states that these logs can be found in the
> %windir%\tracing directory. When I go to that directory there is a mess of
> log files. Anyway of knowing which one would be applicable to dropped VPNs?
>
> Thx,
> Gaylen
>
>
> "Wendel Hamilton" <(E-Mail Removed)> wrote in
> message news:779B6B53-4B78-43E7-9EF7-(E-Mail Removed)...
> > Gaylen,
> > Can you turn on log errors and warnings in Routing and remote access
> > including PPP logging and post them here.
> > It may give us a clue as to why it's happening.
> > Sound weird though.
> > Regards Wendel..
> >
> >
> > "Gaylen Michael" wrote:
> >
> >> Ok - here's the problem in short, I've got a VPN server that's dropping
> >> connections after a couple minutes from clients who are connecting from
> >> certain locations.
> >>
> >> Here's the scenario that is driving me NUTS!
> >>
> >> Company A has a Windows 2003 server that is multi-homed and connected
> >> directly to our LAN and WAN at the office. VPN connections within the
> >> LAN
> >> work great and stay up all day. The VPN server seems to work fine for
> >> some
> >> WAN based users but not for others. I've had it work great for me when I
> >> am
> >> at one of the hotspots that I manage but then it drops within 3 mintues
> >> when
> >> I go home and yes this is from the same laptop computer. So, this would
> >> tell me it's something specific to my home LAN or ISP right? Well, I
> >> manage
> >> another Windows 2003 VPN server for a different Company B and I can VPN
> >> into
> >> that network all day and stay connected, again from the same computer and
> >> as
> >> well from my home network. The RRAS settings for these two company's is
> >> practically identical. So, that tells me that my home LAN is fine for
> >> outbound Windows VPN connections then right?
> >>
> >> Somehow it's the combination of my home LAN and company A's VPN
> >> configuration.
> >>
> >> Below is my home lan ipconfig
> >>
> >> Ethernet adapter Wireless Network Connection:
> >> Connection-specific DNS Suffix . :
> >> Description . . . . . . . . . . . : Intel(R) PRO/Wireless
> >> Physical Address. . . . . . . . . : 00-0E-35-8E-64-DB
> >> Dhcp Enabled. . . . . . . . . . . : Yes
> >> Autoconfiguration Enabled . . . . : Yes
> >> IP Address. . . . . . . . . . . . : 192.168.2.102
> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> >> Default Gateway . . . . . . . . . : 192.168.2.1
> >> DHCP Server . . . . . . . . . . . : 192.168.2.1
> >> DNS Servers . . . . . . . . . . . : 192.168.2.1
> >>
> >> This is the Company A's vpn ipconfig once I connect from within that home
> >> lan. Yes, I do not choose to use the default gateway on either of my VPN
> >> connections to either company A or B.
> >>
> >> PPP adapter :
> >> Connection-specific DNS Suffix . :
> >> Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
> >> Physical Address. . . . . . . . . : 00-53-45-00-00-00
> >> Dhcp Enabled. . . . . . . . . . . : No
> >> IP Address. . . . . . . . . . . . : 10.10.10.16
> >> Subnet Mask . . . . . . . . . . . : 255.255.255.255
> >> Default Gateway . . . . . . . . . :
> >> DNS Servers . . . . . . . . . . . : 10.10.10.100
> >> 10.10.10.100
> >> Primary WINS Server . . . . . . . : 10.10.10.100
> >>
> >>
> >> Thx,
> >> Gaylen
> >>
> >>
> >>
>
>
>

Hi Wendel,

Here's what I got out of the System Event Log. I've also attached the
PPP.log that I started right before I connected. Oddly, this is the first
time the event ID 20194 has appeared in my System Log? Even though this
problem has been occuring since RRAS was setup. No idea how or why the log
says I was disconnected by the user's request?

Event Type: Information
Event Source: RemoteAccess
Event Category: None
Event ID: 20194
Date: 10/8/2005
Time: 12:10:14 PM
User: N/A
Computer: PSSERVER
Description:
The user DOMAINNAME\Gaylen connected on port VPN6-3 on 10/8/2005 at 12:07 PM
and disconnected on 10/8/2005 at 12:10 PM. The user was active for 2
minutes 58 seconds. 56317 bytes were sent and 60686 bytes were received.
The reason for disconnecting was user request.

Thx,
Gaylen


"Wendel Hamilton" <(E-Mail Removed)> wrote in
message news:5280228B-72B5-4016-8603-(E-Mail Removed)...
> Gaylen,
> Remote access events are also logged in the event viewer in System. Lets
> look at them first the log file of most interest would be probably ppp.log
> which is a log of the packets for the PPP connection.
> There are millions of entrees 1 per packet in fact. So as soon as you have
> captured the event turn the logging off as it will degrade performance.
>
> "Gaylen Michael" wrote:
>
>> Hi Wendel,
>>
>> I've got Log errors and Warnings ticked as well the option below "Log
>> additional Routing and Remote Access information (used for debugging)"
>> selected.
>>
>> At the bottom of the window it states that these logs can be found in the
>> %windir%\tracing directory. When I go to that directory there is a mess
>> of
>> log files. Anyway of knowing which one would be applicable to dropped
>> VPNs?
>>
>> Thx,
>> Gaylen
>>
>>
>> "Wendel Hamilton" <(E-Mail Removed)> wrote in
>> message news:779B6B53-4B78-43E7-9EF7-(E-Mail Removed)...
>> > Gaylen,
>> > Can you turn on log errors and warnings in Routing and remote access
>> > including PPP logging and post them here.
>> > It may give us a clue as to why it's happening.
>> > Sound weird though.
>> > Regards Wendel..
>> >
>> >
>> > "Gaylen Michael" wrote:
>> >
>> >> Ok - here's the problem in short, I've got a VPN server that's
>> >> dropping
>> >> connections after a couple minutes from clients who are connecting
>> >> from
>> >> certain locations.
>> >>
>> >> Here's the scenario that is driving me NUTS!
>> >>
>> >> Company A has a Windows 2003 server that is multi-homed and connected
>> >> directly to our LAN and WAN at the office. VPN connections within the
>> >> LAN
>> >> work great and stay up all day. The VPN server seems to work fine for
>> >> some
>> >> WAN based users but not for others. I've had it work great for me
>> >> when I
>> >> am
>> >> at one of the hotspots that I manage but then it drops within 3
>> >> mintues
>> >> when
>> >> I go home and yes this is from the same laptop computer. So, this
>> >> would
>> >> tell me it's something specific to my home LAN or ISP right? Well, I
>> >> manage
>> >> another Windows 2003 VPN server for a different Company B and I can
>> >> VPN
>> >> into
>> >> that network all day and stay connected, again from the same computer
>> >> and
>> >> as
>> >> well from my home network. The RRAS settings for these two company's
>> >> is
>> >> practically identical. So, that tells me that my home LAN is fine for
>> >> outbound Windows VPN connections then right?
>> >>
>> >> Somehow it's the combination of my home LAN and company A's VPN
>> >> configuration.
>> >>
>> >> Below is my home lan ipconfig
>> >>
>> >> Ethernet adapter Wireless Network Connection:
>> >> Connection-specific DNS Suffix . :
>> >> Description . . . . . . . . . . . : Intel(R) PRO/Wireless
>> >> Physical Address. . . . . . . . . : 00-0E-35-8E-64-DB
>> >> Dhcp Enabled. . . . . . . . . . . : Yes
>> >> Autoconfiguration Enabled . . . . : Yes
>> >> IP Address. . . . . . . . . . . . : 192.168.2.102
>> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> >> Default Gateway . . . . . . . . . : 192.168.2.1
>> >> DHCP Server . . . . . . . . . . . : 192.168.2.1
>> >> DNS Servers . . . . . . . . . . . : 192.168.2.1
>> >>
>> >> This is the Company A's vpn ipconfig once I connect from within that
>> >> home
>> >> lan. Yes, I do not choose to use the default gateway on either of my
>> >> VPN
>> >> connections to either company A or B.
>> >>
>> >> PPP adapter :
>> >> Connection-specific DNS Suffix . :
>> >> Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
>> >> Physical Address. . . . . . . . . : 00-53-45-00-00-00
>> >> Dhcp Enabled. . . . . . . . . . . : No
>> >> IP Address. . . . . . . . . . . . : 10.10.10.16
>> >> Subnet Mask . . . . . . . . . . . : 255.255.255.255
>> >> Default Gateway . . . . . . . . . :
>> >> DNS Servers . . . . . . . . . . . : 10.10.10.100
>> >> 10.10.10.100
>> >> Primary WINS Server . . . . . . . : 10.10.10.100
>> >>
>> >>
>> >> Thx,
>> >> Gaylen
>> >>
>> >>
>> >>
>>
>>
>>

Gaylen,
This is the exact event log you would receive if you have the link time out
set in your dial up connection.
Check that the timeout is set to never.

"Gaylen Michael" wrote:

> Hi Wendel,
>
> Here's what I got out of the System Event Log. I've also attached the
> PPP.log that I started right before I connected. Oddly, this is the first
> time the event ID 20194 has appeared in my System Log? Even though this
> problem has been occuring since RRAS was setup. No idea how or why the log
> says I was disconnected by the user's request?
>
> Event Type: Information
> Event Source: RemoteAccess
> Event Category: None
> Event ID: 20194
> Date: 10/8/2005
> Time: 12:10:14 PM
> User: N/A
> Computer: PSSERVER
> Description:
> The user DOMAINNAME\Gaylen connected on port VPN6-3 on 10/8/2005 at 12:07 PM
> and disconnected on 10/8/2005 at 12:10 PM. The user was active for 2
> minutes 58 seconds. 56317 bytes were sent and 60686 bytes were received.
> The reason for disconnecting was user request.
>
> Thx,
> Gaylen
>
>
> "Wendel Hamilton" <(E-Mail Removed)> wrote in
> message news:5280228B-72B5-4016-8603-(E-Mail Removed)...
> > Gaylen,
> > Remote access events are also logged in the event viewer in System. Lets
> > look at them first the log file of most interest would be probably ppp.log
> > which is a log of the packets for the PPP connection.
> > There are millions of entrees 1 per packet in fact. So as soon as you have
> > captured the event turn the logging off as it will degrade performance.
> >
> > "Gaylen Michael" wrote:
> >
> >> Hi Wendel,
> >>
> >> I've got Log errors and Warnings ticked as well the option below "Log
> >> additional Routing and Remote Access information (used for debugging)"
> >> selected.
> >>
> >> At the bottom of the window it states that these logs can be found in the
> >> %windir%\tracing directory. When I go to that directory there is a mess
> >> of
> >> log files. Anyway of knowing which one would be applicable to dropped
> >> VPNs?
> >>
> >> Thx,
> >> Gaylen
> >>
> >>
> >> "Wendel Hamilton" <(E-Mail Removed)> wrote in
> >> message news:779B6B53-4B78-43E7-9EF7-(E-Mail Removed)...
> >> > Gaylen,
> >> > Can you turn on log errors and warnings in Routing and remote access
> >> > including PPP logging and post them here.
> >> > It may give us a clue as to why it's happening.
> >> > Sound weird though.
> >> > Regards Wendel..
> >> >
> >> >
> >> > "Gaylen Michael" wrote:
> >> >
> >> >> Ok - here's the problem in short, I've got a VPN server that's
> >> >> dropping
> >> >> connections after a couple minutes from clients who are connecting
> >> >> from
> >> >> certain locations.
> >> >>
> >> >> Here's the scenario that is driving me NUTS!
> >> >>
> >> >> Company A has a Windows 2003 server that is multi-homed and connected
> >> >> directly to our LAN and WAN at the office. VPN connections within the
> >> >> LAN
> >> >> work great and stay up all day. The VPN server seems to work fine for
> >> >> some
> >> >> WAN based users but not for others. I've had it work great for me
> >> >> when I
> >> >> am
> >> >> at one of the hotspots that I manage but then it drops within 3
> >> >> mintues
> >> >> when
> >> >> I go home and yes this is from the same laptop computer. So, this
> >> >> would
> >> >> tell me it's something specific to my home LAN or ISP right? Well, I
> >> >> manage
> >> >> another Windows 2003 VPN server for a different Company B and I can
> >> >> VPN
> >> >> into
> >> >> that network all day and stay connected, again from the same computer
> >> >> and
> >> >> as
> >> >> well from my home network. The RRAS settings for these two company's
> >> >> is
> >> >> practically identical. So, that tells me that my home LAN is fine for
> >> >> outbound Windows VPN connections then right?
> >> >>
> >> >> Somehow it's the combination of my home LAN and company A's VPN
> >> >> configuration.
> >> >>
> >> >> Below is my home lan ipconfig
> >> >>
> >> >> Ethernet adapter Wireless Network Connection:
> >> >> Connection-specific DNS Suffix . :
> >> >> Description . . . . . . . . . . . : Intel(R) PRO/Wireless
> >> >> Physical Address. . . . . . . . . : 00-0E-35-8E-64-DB
> >> >> Dhcp Enabled. . . . . . . . . . . : Yes
> >> >> Autoconfiguration Enabled . . . . : Yes
> >> >> IP Address. . . . . . . . . . . . : 192.168.2.102
> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> >> >> Default Gateway . . . . . . . . . : 192.168.2.1
> >> >> DHCP Server . . . . . . . . . . . : 192.168.2.1
> >> >> DNS Servers . . . . . . . . . . . : 192.168.2.1
> >> >>
> >> >> This is the Company A's vpn ipconfig once I connect from within that
> >> >> home
> >> >> lan. Yes, I do not choose to use the default gateway on either of my
> >> >> VPN
> >> >> connections to either company A or B.
> >> >>
> >> >> PPP adapter :
> >> >> Connection-specific DNS Suffix . :
> >> >> Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
> >> >> Physical Address. . . . . . . . . : 00-53-45-00-00-00
> >> >> Dhcp Enabled. . . . . . . . . . . : No
> >> >> IP Address. . . . . . . . . . . . : 10.10.10.16
> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.255
> >> >> Default Gateway . . . . . . . . . :
> >> >> DNS Servers . . . . . . . . . . . : 10.10.10.100
> >> >> 10.10.10.100
> >> >> Primary WINS Server . . . . . . . : 10.10.10.100
> >> >>
> >> >>
> >> >> Thx,
> >> >> Gaylen
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Yep, it's set to never. Keep in mind I can stay connected from the same PC
but on a different network just fine. That of course is the most perplexing
part of this problem.



"Wendel Hamilton" <(E-Mail Removed)> wrote in
message news:1E651DCA-45F5-4B1C-B3A7-(E-Mail Removed)...
> Gaylen,
> This is the exact event log you would receive if you have the link time
> out
> set in your dial up connection.
> Check that the timeout is set to never.
>
> "Gaylen Michael" wrote:
>
>> Hi Wendel,
>>
>> Here's what I got out of the System Event Log. I've also attached the
>> PPP.log that I started right before I connected. Oddly, this is the
>> first
>> time the event ID 20194 has appeared in my System Log? Even though this
>> problem has been occuring since RRAS was setup. No idea how or why the
>> log
>> says I was disconnected by the user's request?
>>
>> Event Type: Information
>> Event Source: RemoteAccess
>> Event Category: None
>> Event ID: 20194
>> Date: 10/8/2005
>> Time: 12:10:14 PM
>> User: N/A
>> Computer: PSSERVER
>> Description:
>> The user DOMAINNAME\Gaylen connected on port VPN6-3 on 10/8/2005 at 12:07
>> PM
>> and disconnected on 10/8/2005 at 12:10 PM. The user was active for 2
>> minutes 58 seconds. 56317 bytes were sent and 60686 bytes were received.
>> The reason for disconnecting was user request.
>>
>> Thx,
>> Gaylen
>>
>>
>> "Wendel Hamilton" <(E-Mail Removed)> wrote in
>> message news:5280228B-72B5-4016-8603-(E-Mail Removed)...
>> > Gaylen,
>> > Remote access events are also logged in the event viewer in System.
>> > Lets
>> > look at them first the log file of most interest would be probably
>> > ppp.log
>> > which is a log of the packets for the PPP connection.
>> > There are millions of entrees 1 per packet in fact. So as soon as you
>> > have
>> > captured the event turn the logging off as it will degrade performance.
>> >
>> > "Gaylen Michael" wrote:
>> >
>> >> Hi Wendel,
>> >>
>> >> I've got Log errors and Warnings ticked as well the option below "Log
>> >> additional Routing and Remote Access information (used for debugging)"
>> >> selected.
>> >>
>> >> At the bottom of the window it states that these logs can be found in
>> >> the
>> >> %windir%\tracing directory. When I go to that directory there is a
>> >> mess
>> >> of
>> >> log files. Anyway of knowing which one would be applicable to dropped
>> >> VPNs?
>> >>
>> >> Thx,
>> >> Gaylen
>> >>
>> >>
>> >> "Wendel Hamilton" <(E-Mail Removed)> wrote in
>> >> message news:779B6B53-4B78-43E7-9EF7-(E-Mail Removed)...
>> >> > Gaylen,
>> >> > Can you turn on log errors and warnings in Routing and remote access
>> >> > including PPP logging and post them here.
>> >> > It may give us a clue as to why it's happening.
>> >> > Sound weird though.
>> >> > Regards Wendel..
>> >> >
>> >> >
>> >> > "Gaylen Michael" wrote:
>> >> >
>> >> >> Ok - here's the problem in short, I've got a VPN server that's
>> >> >> dropping
>> >> >> connections after a couple minutes from clients who are connecting
>> >> >> from
>> >> >> certain locations.
>> >> >>
>> >> >> Here's the scenario that is driving me NUTS!
>> >> >>
>> >> >> Company A has a Windows 2003 server that is multi-homed and
>> >> >> connected
>> >> >> directly to our LAN and WAN at the office. VPN connections within
>> >> >> the
>> >> >> LAN
>> >> >> work great and stay up all day. The VPN server seems to work fine
>> >> >> for
>> >> >> some
>> >> >> WAN based users but not for others. I've had it work great for me
>> >> >> when I
>> >> >> am
>> >> >> at one of the hotspots that I manage but then it drops within 3
>> >> >> mintues
>> >> >> when
>> >> >> I go home and yes this is from the same laptop computer. So, this
>> >> >> would
>> >> >> tell me it's something specific to my home LAN or ISP right? Well,
>> >> >> I
>> >> >> manage
>> >> >> another Windows 2003 VPN server for a different Company B and I can
>> >> >> VPN
>> >> >> into
>> >> >> that network all day and stay connected, again from the same
>> >> >> computer
>> >> >> and
>> >> >> as
>> >> >> well from my home network. The RRAS settings for these two
>> >> >> company's
>> >> >> is
>> >> >> practically identical. So, that tells me that my home LAN is fine
>> >> >> for
>> >> >> outbound Windows VPN connections then right?
>> >> >>
>> >> >> Somehow it's the combination of my home LAN and company A's VPN
>> >> >> configuration.
>> >> >>
>> >> >> Below is my home lan ipconfig
>> >> >>
>> >> >> Ethernet adapter Wireless Network Connection:
>> >> >> Connection-specific DNS Suffix . :
>> >> >> Description . . . . . . . . . . . : Intel(R) PRO/Wireless
>> >> >> Physical Address. . . . . . . . . : 00-0E-35-8E-64-DB
>> >> >> Dhcp Enabled. . . . . . . . . . . : Yes
>> >> >> Autoconfiguration Enabled . . . . : Yes
>> >> >> IP Address. . . . . . . . . . . . : 192.168.2.102
>> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> >> >> Default Gateway . . . . . . . . . : 192.168.2.1
>> >> >> DHCP Server . . . . . . . . . . . : 192.168.2.1
>> >> >> DNS Servers . . . . . . . . . . . : 192.168.2.1
>> >> >>
>> >> >> This is the Company A's vpn ipconfig once I connect from within
>> >> >> that
>> >> >> home
>> >> >> lan. Yes, I do not choose to use the default gateway on either of
>> >> >> my
>> >> >> VPN
>> >> >> connections to either company A or B.
>> >> >>
>> >> >> PPP adapter :
>> >> >> Connection-specific DNS Suffix . :
>> >> >> Description . . . . . . . . . . . : WAN (PPP/SLIP)
>> >> >> Interface
>> >> >> Physical Address. . . . . . . . . : 00-53-45-00-00-00
>> >> >> Dhcp Enabled. . . . . . . . . . . : No
>> >> >> IP Address. . . . . . . . . . . . : 10.10.10.16
>> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.255
>> >> >> Default Gateway . . . . . . . . . :
>> >> >> DNS Servers . . . . . . . . . . . : 10.10.10.100
>> >> >> 10.10.10.100
>> >> >> Primary WINS Server . . . . . . . : 10.10.10.100
>> >> >>
>> >> >>
>> >> >> Thx,
>> >> >> Gaylen
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Gaylen,
Check the following on the VPN server
Open Routing and remote access manager
Expand remote access policies
Right click on the policies there and select properties
Click the Edit profile button
Check that Disconnect if Idle for is NOT checked
Check that Restrict maximum session to is NOT checked.
You have to do this for each access policy.

"Gaylen Michael" wrote:

> Yep, it's set to never. Keep in mind I can stay connected from the same PC
> but on a different network just fine. That of course is the most perplexing
> part of this problem.
>
>
>
> "Wendel Hamilton" <(E-Mail Removed)> wrote in
> message news:1E651DCA-45F5-4B1C-B3A7-(E-Mail Removed)...
> > Gaylen,
> > This is the exact event log you would receive if you have the link time
> > out
> > set in your dial up connection.
> > Check that the timeout is set to never.
> >
> > "Gaylen Michael" wrote:
> >
> >> Hi Wendel,
> >>
> >> Here's what I got out of the System Event Log. I've also attached the
> >> PPP.log that I started right before I connected. Oddly, this is the
> >> first
> >> time the event ID 20194 has appeared in my System Log? Even though this
> >> problem has been occuring since RRAS was setup. No idea how or why the
> >> log
> >> says I was disconnected by the user's request?
> >>
> >> Event Type: Information
> >> Event Source: RemoteAccess
> >> Event Category: None
> >> Event ID: 20194
> >> Date: 10/8/2005
> >> Time: 12:10:14 PM
> >> User: N/A
> >> Computer: PSSERVER
> >> Description:
> >> The user DOMAINNAME\Gaylen connected on port VPN6-3 on 10/8/2005 at 12:07
> >> PM
> >> and disconnected on 10/8/2005 at 12:10 PM. The user was active for 2
> >> minutes 58 seconds. 56317 bytes were sent and 60686 bytes were received.
> >> The reason for disconnecting was user request.
> >>
> >> Thx,
> >> Gaylen
> >>
> >>
> >> "Wendel Hamilton" <(E-Mail Removed)> wrote in
> >> message news:5280228B-72B5-4016-8603-(E-Mail Removed)...
> >> > Gaylen,
> >> > Remote access events are also logged in the event viewer in System.
> >> > Lets
> >> > look at them first the log file of most interest would be probably
> >> > ppp.log
> >> > which is a log of the packets for the PPP connection.
> >> > There are millions of entrees 1 per packet in fact. So as soon as you
> >> > have
> >> > captured the event turn the logging off as it will degrade performance.
> >> >
> >> > "Gaylen Michael" wrote:
> >> >
> >> >> Hi Wendel,
> >> >>
> >> >> I've got Log errors and Warnings ticked as well the option below "Log
> >> >> additional Routing and Remote Access information (used for debugging)"
> >> >> selected.
> >> >>
> >> >> At the bottom of the window it states that these logs can be found in
> >> >> the
> >> >> %windir%\tracing directory. When I go to that directory there is a
> >> >> mess
> >> >> of
> >> >> log files. Anyway of knowing which one would be applicable to dropped
> >> >> VPNs?
> >> >>
> >> >> Thx,
> >> >> Gaylen
> >> >>
> >> >>
> >> >> "Wendel Hamilton" <(E-Mail Removed)> wrote in
> >> >> message news:779B6B53-4B78-43E7-9EF7-(E-Mail Removed)...
> >> >> > Gaylen,
> >> >> > Can you turn on log errors and warnings in Routing and remote access
> >> >> > including PPP logging and post them here.
> >> >> > It may give us a clue as to why it's happening.
> >> >> > Sound weird though.
> >> >> > Regards Wendel..
> >> >> >
> >> >> >
> >> >> > "Gaylen Michael" wrote:
> >> >> >
> >> >> >> Ok - here's the problem in short, I've got a VPN server that's
> >> >> >> dropping
> >> >> >> connections after a couple minutes from clients who are connecting
> >> >> >> from
> >> >> >> certain locations.
> >> >> >>
> >> >> >> Here's the scenario that is driving me NUTS!
> >> >> >>
> >> >> >> Company A has a Windows 2003 server that is multi-homed and
> >> >> >> connected
> >> >> >> directly to our LAN and WAN at the office. VPN connections within
> >> >> >> the
> >> >> >> LAN
> >> >> >> work great and stay up all day. The VPN server seems to work fine
> >> >> >> for
> >> >> >> some
> >> >> >> WAN based users but not for others. I've had it work great for me
> >> >> >> when I
> >> >> >> am
> >> >> >> at one of the hotspots that I manage but then it drops within 3
> >> >> >> mintues
> >> >> >> when
> >> >> >> I go home and yes this is from the same laptop computer. So, this
> >> >> >> would
> >> >> >> tell me it's something specific to my home LAN or ISP right? Well,
> >> >> >> I
> >> >> >> manage
> >> >> >> another Windows 2003 VPN server for a different Company B and I can
> >> >> >> VPN
> >> >> >> into
> >> >> >> that network all day and stay connected, again from the same
> >> >> >> computer
> >> >> >> and
> >> >> >> as
> >> >> >> well from my home network. The RRAS settings for these two
> >> >> >> company's
> >> >> >> is
> >> >> >> practically identical. So, that tells me that my home LAN is fine
> >> >> >> for
> >> >> >> outbound Windows VPN connections then right?
> >> >> >>
> >> >> >> Somehow it's the combination of my home LAN and company A's VPN
> >> >> >> configuration.
> >> >> >>
> >> >> >> Below is my home lan ipconfig
> >> >> >>
> >> >> >> Ethernet adapter Wireless Network Connection:
> >> >> >> Connection-specific DNS Suffix . :
> >> >> >> Description . . . . . . . . . . . : Intel(R) PRO/Wireless
> >> >> >> Physical Address. . . . . . . . . : 00-0E-35-8E-64-DB
> >> >> >> Dhcp Enabled. . . . . . . . . . . : Yes
> >> >> >> Autoconfiguration Enabled . . . . : Yes
> >> >> >> IP Address. . . . . . . . . . . . : 192.168.2.102
> >> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> >> >> >> Default Gateway . . . . . . . . . : 192.168.2.1
> >> >> >> DHCP Server . . . . . . . . . . . : 192.168.2.1
> >> >> >> DNS Servers . . . . . . . . . . . : 192.168.2.1
> >> >> >>
> >> >> >> This is the Company A's vpn ipconfig once I connect from within
> >> >> >> that
> >> >> >> home
> >> >> >> lan. Yes, I do not choose to use the default gateway on either of
> >> >> >> my
> >> >> >> VPN
> >> >> >> connections to either company A or B.
> >> >> >>
> >> >> >> PPP adapter :
> >> >> >> Connection-specific DNS Suffix . :
> >> >> >> Description . . . . . . . . . . . : WAN (PPP/SLIP)
> >> >> >> Interface
> >> >> >> Physical Address. . . . . . . . . : 00-53-45-00-00-00
> >> >> >> Dhcp Enabled. . . . . . . . . . . : No
> >> >> >> IP Address. . . . . . . . . . . . : 10.10.10.16
> >> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.255
> >> >> >> Default Gateway . . . . . . . . . :
> >> >> >> DNS Servers . . . . . . . . . . . : 10.10.10.100
> >> >> >> 10.10.10.100
> >> >> >> Primary WINS Server . . . . . . . : 10.10.10.100
> >> >> >>
> >> >> >>
> >> >> >> Thx,
> >> >> >> Gaylen
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

I only have the 2 default policies listed here and neither of those policies
have any Dial-in Constraints checked.


"Wendel Hamilton" <(E-Mail Removed)> wrote in
message news:7090064E-C4DA-4D80-9866-(E-Mail Removed)...
> Gaylen,
> Check the following on the VPN server
> Open Routing and remote access manager
> Expand remote access policies
> Right click on the policies there and select properties
> Click the Edit profile button
> Check that Disconnect if Idle for is NOT checked
> Check that Restrict maximum session to is NOT checked.
> You have to do this for each access policy.
>
> "Gaylen Michael" wrote:
>
>> Yep, it's set to never. Keep in mind I can stay connected from the same
>> PC
>> but on a different network just fine. That of course is the most
>> perplexing
>> part of this problem.
>>
>>
>>
>> "Wendel Hamilton" <(E-Mail Removed)> wrote in
>> message news:1E651DCA-45F5-4B1C-B3A7-(E-Mail Removed)...
>> > Gaylen,
>> > This is the exact event log you would receive if you have the link time
>> > out
>> > set in your dial up connection.
>> > Check that the timeout is set to never.
>> >
>> > "Gaylen Michael" wrote:
>> >
>> >> Hi Wendel,
>> >>
>> >> Here's what I got out of the System Event Log. I've also attached the
>> >> PPP.log that I started right before I connected. Oddly, this is the
>> >> first
>> >> time the event ID 20194 has appeared in my System Log? Even though
>> >> this
>> >> problem has been occuring since RRAS was setup. No idea how or why
>> >> the
>> >> log
>> >> says I was disconnected by the user's request?
>> >>
>> >> Event Type: Information
>> >> Event Source: RemoteAccess
>> >> Event Category: None
>> >> Event ID: 20194
>> >> Date: 10/8/2005
>> >> Time: 12:10:14 PM
>> >> User: N/A
>> >> Computer: PSSERVER
>> >> Description:
>> >> The user DOMAINNAME\Gaylen connected on port VPN6-3 on 10/8/2005 at
>> >> 12:07
>> >> PM
>> >> and disconnected on 10/8/2005 at 12:10 PM. The user was active for 2
>> >> minutes 58 seconds. 56317 bytes were sent and 60686 bytes were
>> >> received.
>> >> The reason for disconnecting was user request.
>> >>
>> >> Thx,
>> >> Gaylen
>> >>
>> >>
>> >> "Wendel Hamilton" <(E-Mail Removed)> wrote in
>> >> message news:5280228B-72B5-4016-8603-(E-Mail Removed)...
>> >> > Gaylen,
>> >> > Remote access events are also logged in the event viewer in System.
>> >> > Lets
>> >> > look at them first the log file of most interest would be probably
>> >> > ppp.log
>> >> > which is a log of the packets for the PPP connection.
>> >> > There are millions of entrees 1 per packet in fact. So as soon as
>> >> > you
>> >> > have
>> >> > captured the event turn the logging off as it will degrade
>> >> > performance.
>> >> >
>> >> > "Gaylen Michael" wrote:
>> >> >
>> >> >> Hi Wendel,
>> >> >>
>> >> >> I've got Log errors and Warnings ticked as well the option below
>> >> >> "Log
>> >> >> additional Routing and Remote Access information (used for
>> >> >> debugging)"
>> >> >> selected.
>> >> >>
>> >> >> At the bottom of the window it states that these logs can be found
>> >> >> in
>> >> >> the
>> >> >> %windir%\tracing directory. When I go to that directory there is a
>> >> >> mess
>> >> >> of
>> >> >> log files. Anyway of knowing which one would be applicable to
>> >> >> dropped
>> >> >> VPNs?
>> >> >>
>> >> >> Thx,
>> >> >> Gaylen
>> >> >>
>> >> >>
>> >> >> "Wendel Hamilton" <(E-Mail Removed)> wrote
>> >> >> in
>> >> >> message news:779B6B53-4B78-43E7-9EF7-(E-Mail Removed)...
>> >> >> > Gaylen,
>> >> >> > Can you turn on log errors and warnings in Routing and remote
>> >> >> > access
>> >> >> > including PPP logging and post them here.
>> >> >> > It may give us a clue as to why it's happening.
>> >> >> > Sound weird though.
>> >> >> > Regards Wendel..
>> >> >> >
>> >> >> >
>> >> >> > "Gaylen Michael" wrote:
>> >> >> >
>> >> >> >> Ok - here's the problem in short, I've got a VPN server that's
>> >> >> >> dropping
>> >> >> >> connections after a couple minutes from clients who are
>> >> >> >> connecting
>> >> >> >> from
>> >> >> >> certain locations.
>> >> >> >>
>> >> >> >> Here's the scenario that is driving me NUTS!
>> >> >> >>
>> >> >> >> Company A has a Windows 2003 server that is multi-homed and
>> >> >> >> connected
>> >> >> >> directly to our LAN and WAN at the office. VPN connections
>> >> >> >> within
>> >> >> >> the
>> >> >> >> LAN
>> >> >> >> work great and stay up all day. The VPN server seems to work
>> >> >> >> fine
>> >> >> >> for
>> >> >> >> some
>> >> >> >> WAN based users but not for others. I've had it work great for
>> >> >> >> me
>> >> >> >> when I
>> >> >> >> am
>> >> >> >> at one of the hotspots that I manage but then it drops within 3
>> >> >> >> mintues
>> >> >> >> when
>> >> >> >> I go home and yes this is from the same laptop computer. So,
>> >> >> >> this
>> >> >> >> would
>> >> >> >> tell me it's something specific to my home LAN or ISP right?
>> >> >> >> Well,
>> >> >> >> I
>> >> >> >> manage
>> >> >> >> another Windows 2003 VPN server for a different Company B and I
>> >> >> >> can
>> >> >> >> VPN
>> >> >> >> into
>> >> >> >> that network all day and stay connected, again from the same
>> >> >> >> computer
>> >> >> >> and
>> >> >> >> as
>> >> >> >> well from my home network. The RRAS settings for these two
>> >> >> >> company's
>> >> >> >> is
>> >> >> >> practically identical. So, that tells me that my home LAN is
>> >> >> >> fine
>> >> >> >> for
>> >> >> >> outbound Windows VPN connections then right?
>> >> >> >>
>> >> >> >> Somehow it's the combination of my home LAN and company A's VPN
>> >> >> >> configuration.
>> >> >> >>
>> >> >> >> Below is my home lan ipconfig
>> >> >> >>
>> >> >> >> Ethernet adapter Wireless Network Connection:
>> >> >> >> Connection-specific DNS Suffix . :
>> >> >> >> Description . . . . . . . . . . . : Intel(R)
>> >> >> >> PRO/Wireless
>> >> >> >> Physical Address. . . . . . . . . : 00-0E-35-8E-64-DB
>> >> >> >> Dhcp Enabled. . . . . . . . . . . : Yes
>> >> >> >> Autoconfiguration Enabled . . . . : Yes
>> >> >> >> IP Address. . . . . . . . . . . . : 192.168.2.102
>> >> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> >> >> >> Default Gateway . . . . . . . . . : 192.168.2.1
>> >> >> >> DHCP Server . . . . . . . . . . . : 192.168.2.1
>> >> >> >> DNS Servers . . . . . . . . . . . : 192.168.2.1
>> >> >> >>
>> >> >> >> This is the Company A's vpn ipconfig once I connect from within
>> >> >> >> that
>> >> >> >> home
>> >> >> >> lan. Yes, I do not choose to use the default gateway on either
>> >> >> >> of
>> >> >> >> my
>> >> >> >> VPN
>> >> >> >> connections to either company A or B.
>> >> >> >>
>> >> >> >> PPP adapter :
>> >> >> >> Connection-specific DNS Suffix . :
>> >> >> >> Description . . . . . . . . . . . : WAN (PPP/SLIP)
>> >> >> >> Interface
>> >> >> >> Physical Address. . . . . . . . . : 00-53-45-00-00-00
>> >> >> >> Dhcp Enabled. . . . . . . . . . . : No
>> >> >> >> IP Address. . . . . . . . . . . . : 10.10.10.16
>> >> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.255
>> >> >> >> Default Gateway . . . . . . . . . :
>> >> >> >> DNS Servers . . . . . . . . . . . : 10.10.10.100
>> >> >> >>
>> >> >> >> 10.10.10.100
>> >> >> >> Primary WINS Server . . . . . . . : 10.10.10.100
>> >> >> >>
>> >> >> >>
>> >> >> >> Thx,
>> >> >> >> Gaylen
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Well, I've got some good info to post I think. I finally did a direct
connect to my DSL modem and bypassed the LinkSys WRT55AG router that I use
at home, and guess what...the VPN kept alive for up to 20+ minutes. So,
I've got a problem w/ this particular router and my company's VPN server I
guess. I'm still puzzled that I can connect to another SBS 2003 server over
VPN from behind this same router but at least I'm making progress.

I've restored factory defaults on the router and flashed the firmware but
that's not fixed the problem yet. I guess I should move this post to the
Linksys forums now eh.

I really despise LinkSys!!!

Gaylen


"Gaylen Michael" <gaylenmichael(spamarama)@hotmail.com> wrote in message
news:(E-Mail Removed)...
>I only have the 2 default policies listed here and neither of those
>policies have any Dial-in Constraints checked.
>
>
> "Wendel Hamilton" <(E-Mail Removed)> wrote in
> message news:7090064E-C4DA-4D80-9866-(E-Mail Removed)...
>> Gaylen,
>> Check the following on the VPN server
>> Open Routing and remote access manager
>> Expand remote access policies
>> Right click on the policies there and select properties
>> Click the Edit profile button
>> Check that Disconnect if Idle for is NOT checked
>> Check that Restrict maximum session to is NOT checked.
>> You have to do this for each access policy.
>>
>> "Gaylen Michael" wrote:
>>
>>> Yep, it's set to never. Keep in mind I can stay connected from the same
>>> PC
>>> but on a different network just fine. That of course is the most
>>> perplexing
>>> part of this problem.
>>>
>>>
>>>
>>> "Wendel Hamilton" <(E-Mail Removed)> wrote in
>>> message news:1E651DCA-45F5-4B1C-B3A7-(E-Mail Removed)...
>>> > Gaylen,
>>> > This is the exact event log you would receive if you have the link
>>> > time
>>> > out
>>> > set in your dial up connection.
>>> > Check that the timeout is set to never.
>>> >
>>> > "Gaylen Michael" wrote:
>>> >
>>> >> Hi Wendel,
>>> >>
>>> >> Here's what I got out of the System Event Log. I've also attached
>>> >> the
>>> >> PPP.log that I started right before I connected. Oddly, this is the
>>> >> first
>>> >> time the event ID 20194 has appeared in my System Log? Even though
>>> >> this
>>> >> problem has been occuring since RRAS was setup. No idea how or why
>>> >> the
>>> >> log
>>> >> says I was disconnected by the user's request?
>>> >>
>>> >> Event Type: Information
>>> >> Event Source: RemoteAccess
>>> >> Event Category: None
>>> >> Event ID: 20194
>>> >> Date: 10/8/2005
>>> >> Time: 12:10:14 PM
>>> >> User: N/A
>>> >> Computer: PSSERVER
>>> >> Description:
>>> >> The user DOMAINNAME\Gaylen connected on port VPN6-3 on 10/8/2005 at
>>> >> 12:07
>>> >> PM
>>> >> and disconnected on 10/8/2005 at 12:10 PM. The user was active for 2
>>> >> minutes 58 seconds. 56317 bytes were sent and 60686 bytes were
>>> >> received.
>>> >> The reason for disconnecting was user request.
>>> >>
>>> >> Thx,
>>> >> Gaylen
>>> >>
>>> >>
>>> >> "Wendel Hamilton" <(E-Mail Removed)> wrote in
>>> >> message news:5280228B-72B5-4016-8603-(E-Mail Removed)...
>>> >> > Gaylen,
>>> >> > Remote access events are also logged in the event viewer in System.
>>> >> > Lets
>>> >> > look at them first the log file of most interest would be probably
>>> >> > ppp.log
>>> >> > which is a log of the packets for the PPP connection.
>>> >> > There are millions of entrees 1 per packet in fact. So as soon as
>>> >> > you
>>> >> > have
>>> >> > captured the event turn the logging off as it will degrade
>>> >> > performance.
>>> >> >
>>> >> > "Gaylen Michael" wrote:
>>> >> >
>>> >> >> Hi Wendel,
>>> >> >>
>>> >> >> I've got Log errors and Warnings ticked as well the option below
>>> >> >> "Log
>>> >> >> additional Routing and Remote Access information (used for
>>> >> >> debugging)"
>>> >> >> selected.
>>> >> >>
>>> >> >> At the bottom of the window it states that these logs can be found
>>> >> >> in
>>> >> >> the
>>> >> >> %windir%\tracing directory. When I go to that directory there is
>>> >> >> a
>>> >> >> mess
>>> >> >> of
>>> >> >> log files. Anyway of knowing which one would be applicable to
>>> >> >> dropped
>>> >> >> VPNs?
>>> >> >>
>>> >> >> Thx,
>>> >> >> Gaylen
>>> >> >>
>>> >> >>
>>> >> >> "Wendel Hamilton" <(E-Mail Removed)> wrote
>>> >> >> in
>>> >> >> message news:779B6B53-4B78-43E7-9EF7-(E-Mail Removed)...
>>> >> >> > Gaylen,
>>> >> >> > Can you turn on log errors and warnings in Routing and remote
>>> >> >> > access
>>> >> >> > including PPP logging and post them here.
>>> >> >> > It may give us a clue as to why it's happening.
>>> >> >> > Sound weird though.
>>> >> >> > Regards Wendel..
>>> >> >> >
>>> >> >> >
>>> >> >> > "Gaylen Michael" wrote:
>>> >> >> >
>>> >> >> >> Ok - here's the problem in short, I've got a VPN server that's
>>> >> >> >> dropping
>>> >> >> >> connections after a couple minutes from clients who are
>>> >> >> >> connecting
>>> >> >> >> from
>>> >> >> >> certain locations.
>>> >> >> >>
>>> >> >> >> Here's the scenario that is driving me NUTS!
>>> >> >> >>
>>> >> >> >> Company A has a Windows 2003 server that is multi-homed and
>>> >> >> >> connected
>>> >> >> >> directly to our LAN and WAN at the office. VPN connections
>>> >> >> >> within
>>> >> >> >> the
>>> >> >> >> LAN
>>> >> >> >> work great and stay up all day. The VPN server seems to work
>>> >> >> >> fine
>>> >> >> >> for
>>> >> >> >> some
>>> >> >> >> WAN based users but not for others. I've had it work great for
>>> >> >> >> me
>>> >> >> >> when I
>>> >> >> >> am
>>> >> >> >> at one of the hotspots that I manage but then it drops within 3
>>> >> >> >> mintues
>>> >> >> >> when
>>> >> >> >> I go home and yes this is from the same laptop computer. So,
>>> >> >> >> this
>>> >> >> >> would
>>> >> >> >> tell me it's something specific to my home LAN or ISP right?
>>> >> >> >> Well,
>>> >> >> >> I
>>> >> >> >> manage
>>> >> >> >> another Windows 2003 VPN server for a different Company B and I
>>> >> >> >> can
>>> >> >> >> VPN
>>> >> >> >> into
>>> >> >> >> that network all day and stay connected, again from the same
>>> >> >> >> computer
>>> >> >> >> and
>>> >> >> >> as
>>> >> >> >> well from my home network. The RRAS settings for these two
>>> >> >> >> company's
>>> >> >> >> is
>>> >> >> >> practically identical. So, that tells me that my home LAN is
>>> >> >> >> fine
>>> >> >> >> for
>>> >> >> >> outbound Windows VPN connections then right?
>>> >> >> >>
>>> >> >> >> Somehow it's the combination of my home LAN and company A's VPN
>>> >> >> >> configuration.
>>> >> >> >>
>>> >> >> >> Below is my home lan ipconfig
>>> >> >> >>
>>> >> >> >> Ethernet adapter Wireless Network Connection:
>>> >> >> >> Connection-specific DNS Suffix . :
>>> >> >> >> Description . . . . . . . . . . . : Intel(R)
>>> >> >> >> PRO/Wireless
>>> >> >> >> Physical Address. . . . . . . . . : 00-0E-35-8E-64-DB
>>> >> >> >> Dhcp Enabled. . . . . . . . . . . : Yes
>>> >> >> >> Autoconfiguration Enabled . . . . : Yes
>>> >> >> >> IP Address. . . . . . . . . . . . : 192.168.2.102
>>> >> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>>> >> >> >> Default Gateway . . . . . . . . . : 192.168.2.1
>>> >> >> >> DHCP Server . . . . . . . . . . . : 192.168.2.1
>>> >> >> >> DNS Servers . . . . . . . . . . . : 192.168.2.1
>>> >> >> >>
>>> >> >> >> This is the Company A's vpn ipconfig once I connect from within
>>> >> >> >> that
>>> >> >> >> home
>>> >> >> >> lan. Yes, I do not choose to use the default gateway on either
>>> >> >> >> of
>>> >> >> >> my
>>> >> >> >> VPN
>>> >> >> >> connections to either company A or B.
>>> >> >> >>
>>> >> >> >> PPP adapter :
>>> >> >> >> Connection-specific DNS Suffix . :
>>> >> >> >> Description . . . . . . . . . . . : WAN (PPP/SLIP)
>>> >> >> >> Interface
>>> >> >> >> Physical Address. . . . . . . . . : 00-53-45-00-00-00
>>> >> >> >> Dhcp Enabled. . . . . . . . . . . : No
>>> >> >> >> IP Address. . . . . . . . . . . . : 10.10.10.16
>>> >> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.255
>>> >> >> >> Default Gateway . . . . . . . . . :
>>> >> >> >> DNS Servers . . . . . . . . . . . : 10.10.10.100
>>> >> >> >>
>>> >> >> >> 10.10.10.100
>>> >> >> >> Primary WINS Server . . . . . . . : 10.10.10.100
>>> >> >> >>
>>> >> >> >>
>>> >> >> >> Thx,
>>> >> >> >> Gaylen
>>> >> >> >>
>>> >> >> >>
>>> >> >> >>
>>> >> >>
>>> >> >>
>>> >> >>
>>> >>
>>> >>
>>> >>
>>>
>>>
>>>
>
>