VPN - Can't access remote server after reboot

I've setup a VPN connection to our home office's server. When I
initially setup the connection, I can connect to it, then Start -> Run
-> \\servername and I get an explorer window of the server. After
rebooting, I connect to the VPN, try Start -> Run -> \\servername
and get an error:

"\\servername is not accessible. You might not have permission to use
this network resource."

Windows Firewall is disabled on the VPN connection and my Norton AV
does not have a firewall. I've replicated this problem on two
machines. It works fine until I reboot, then it does not. The server
is Windows Server 2000. The client machine is XP Pro SP2.

Thanks,

David

Can you do ping server using IP?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"David" <(E-Mail Removed)> wrote in message news:(E-Mail Removed) oups.com...
I've setup a VPN connection to our home office's server. When I
initially setup the connection, I can connect to it, then Start -> Run
-> \\servername and I get an explorer window of the server. After
rebooting, I connect to the VPN, try Start -> Run -> \\servername
and get an error:

"\\servername is not accessible. You might not have permission to use
this network resource."

Windows Firewall is disabled on the VPN connection and my Norton AV
does not have a firewall. I've replicated this problem on two
machines. It works fine until I reboot, then it does not. The server
is Windows Server 2000. The client machine is XP Pro SP2.

Thanks,

David

Bob,

I can ping the server's IP.

Thanks,

David

On Feb 23, 2:10 pm, "Robert L [MVP - Networking]"
<nore...@hotmail.com> wrote:
> Can you do ping server using IP?
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com
> "David" <d...@adrenasys.com> wrote in messagenews:(E-Mail Removed) ooglegroups.com...
> I've setup a VPN connection to our home office's server. When I
> initially setup the connection, I can connect to it, then Start -> Run
> -> \\servername and I get an explorer window of the server. After
> rebooting, I connect to the VPN, try Start -> Run -> \\servername
> and get an error:
>
> "\\servername is not accessible. You might not have permission to use
> this network resource."
>
> Windows Firewall is disabled on the VPN connection and my Norton AV
> does not have a firewall. I've replicated this problem on two
> machines. It works fine until I reboot, then it does not. The server
> is Windows Server 2000. The client machine is XP Pro SP2.
>
> Thanks,
>
> David

The two computers that are having this problem are logged into my
domain. I have a laptop that is not logged into my domain and it does
not have this problem. I have a feeling that once the VPN is
connected, it's somehow trying to use my domain's login credentials
when I try to access the outside server.

Any suggestions?

Dave

Try this: net view \\serverip. If you receive system error 5, it may be permission issue; if it is 53, it could be name resolution or firewall issue.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"David" <(E-Mail Removed)> wrote in message news:(E-Mail Removed) ups.com...
The two computers that are having this problem are logged into my
domain. I have a laptop that is not logged into my domain and it does
not have this problem. I have a feeling that once the VPN is
connected, it's somehow trying to use my domain's login credentials
when I try to access the outside server.

Any suggestions?

Dave

Bob,

I get error 53. The windows firewall is disabled on this VPN
connection. Remember, this worked until I rebooted the machine. Does
it have something to do with the computer being logged into my company
domain?

Thanks,

Dave

On Feb 26, 4:16 pm, "Robert L [MVP - Networking]"
<nore...@hotmail.com> wrote:
> Try this: net view \\serverip. If you receive system error 5, it may be permission issue; if it is 53, it could be name resolution or firewall issue.
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com
> "David" <d...@adrenasys.com> wrote in messagenews:(E-Mail Removed) oglegroups.com...
> The two computers that are having this problem are logged into my
> domain. I have a laptop that is not logged into my domain and it does
> not have this problem. I have a feeling that once the VPN is
> connected, it's somehow trying to use my domain's login credentials
> when I try to access the outside server.
>
> Any suggestions?
>
> Dave