VPN & Firewall

When my XP users turn on their VPN and firewall, my backup software does not
see their computer. They can turn off the XP's firewall and run VPN and the
backup will see them fine. Or, they can turn off their VPN session and have
the firewall on and then the backup software will see their computer. What
is confusing me is the XP Firewall is set with all the default settings. I
added the port the backup software needs in the exceptions tab. Why is XP's
Firewall blocking out backup software when VPN and Firewall is on?

When you use the VPN they will get a different IP address. Is this causing a
problem?

"Jeff" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> When my XP users turn on their VPN and firewall, my backup software does
> not see their computer. They can turn off the XP's firewall and run VPN
> and the
> backup will see them fine. Or, they can turn off their VPN session and
> have the firewall on and then the backup software will see their computer.
> What
> is confusing me is the XP Firewall is set with all the default settings. I
> added the port the backup software needs in the exceptions tab. Why is
> XP's Firewall blocking out backup software when VPN and Firewall is on?
>
>
>

When you use the VPN they will get a different IP address. Is this causing a
problem?

"Jeff" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> When my XP users turn on their VPN and firewall, my backup software does
> not see their computer. They can turn off the XP's firewall and run VPN
> and the
> backup will see them fine. Or, they can turn off their VPN session and
> have the firewall on and then the backup software will see their computer.
> What
> is confusing me is the XP Firewall is set with all the default settings. I
> added the port the backup software needs in the exceptions tab. Why is
> XP's Firewall blocking out backup software when VPN and Firewall is on?
>
>
>

I don't thinks so.

The backup looks for their computer's active directory name. Also, the
backup is not going through the VPN. The backup is using the LAN connection.

"Chris Pratt" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> When you use the VPN they will get a different IP address. Is this causing
> a
> problem?
>
> "Jeff" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> When my XP users turn on their VPN and firewall, my backup software does
>> not see their computer. They can turn off the XP's firewall and run VPN
>> and the
>> backup will see them fine. Or, they can turn off their VPN session and
>> have the firewall on and then the backup software will see their
>> computer.
>> What
>> is confusing me is the XP Firewall is set with all the default settings.
>> I
>> added the port the backup software needs in the exceptions tab. Why is
>> XP's Firewall blocking out backup software when VPN and Firewall is on?
>>
>>
>>
>
>
>