Okay.
The link to the forum is:
http://www.vonage-forum.com/ftopic5057.html
The name of the forum topic on this page is:
'Other party hears their voice echo'
The first post by 'NHTracker' says: "Nearly every person that calls me;
or that I call, tell me that they can hear their voice echo a bit
especially in the beginning of the call. Is there anything that can be
done? "
If you scroll down to the bottom of the page, in the last two posts from
the bottom, 'blueline' says:
"I had this exact problem when I first signed up for Vonage. I called
tech support. They turned down the volume of the line that the receiving
party hears. That fixed the echoing problem."
and 'airshark' says:
"I also had the same problem in the beginning. It seemed that with
Vonage, the incoming calls voice sounded MUCH louder than on my POTS line.
My solution? I turned the receiver volume down and I haven't had a
comment about it since."
So, your first option would be to phone Bulldog and inform them of your
echo problem and ask them to 'turn down the line volume that the
receiving party hears' (or just say the line volume and let them figure
it out), as this seemed to work in another person's case (or ask BT to
do this if Bulldog claim they can't).
Your second option would be to turn down the receiver volume on your
phone, which might be amplifying the higher line volume and increasing
the amount of echo you hear.
It is usually better to ask Bulldog/BT to turn down the receiving line
volume (as this kills the problem at the source), but if all else fails,
if you are able to adjust the volume on your phone to compensate for the
high line volume, this should help.
M
- CyberMail - wrote:
> "MattB" <(E-Mail Removed)> wrote in message
> news:---dnYGh5seKIfXfRVn-(E-Mail Removed)...
>
>>Hi there,
>>
>>A few people on this forum (see last 2 posts) had the same problem with
>>land line calls when they first connected to their new ISP. hey called
>>tech support or thier equivalent of BT and asked them to turn down the
>>volume of the line that the receiving party hears, which seemed to fix
>>the echoing problem.
>>
>>http://www.vonage-forum.com/ftopic5057.html
>>
>>Hope this helps!
>>
>>M
>>
>
>
> thanks for that, I will phone up bulldog and suggest to them that.
>
> So all I say to them is "please turn down the volume of the line that the
> receiving party is hearing" ?
>
> also could you possibly copy and paste the post you are referring to (those
> people having the same problem).. as i cant find them.. or post the subject
> header and I will search for them
>
> thanks
>
>