VM Q1 2008 results

http://pressoffice.virginmedia.com/p...868&highlight=

Well, as predicted it's been a really terrible quarter for Virgin Media.

Oh... hang on......

*88,400 on-net broadband net additions (Q1-07: 87,900)
*29,000 on-net telephony net additions (Q1-07: 63,400 net disconnects)
*36,800 TV net additions (Q1-07: 36,100)

So, not that bad at all really. Yes, they're still in debt, etc., but it
certainly doesn't seem like anyone's "leaving by their millions" as quoted
by some people.

Oh, and churn is down to the lowest level (1.2%) since 2004.

Anyway... let all the nay-saying and doom-mongering commmence

--
Carl Waring
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Carl Waring <(E-Mail Removed)> wrote:
: Oh, and churn is down to the lowest level (1.2%) since 2004.

: Anyway... let all the nay-saying and doom-mongering commmence

Just what are these people paying though?? It seems that, on VM, most people
are getting ridiculously good "retention deals" if they threaten to leave.
Can't be good for revenue in the longer term!

Brian McIlwrath wrote:
> Carl Waring <(E-Mail Removed)> wrote:
>> Oh, and churn is down to the lowest level (1.2%) since 2004.
>
>> Anyway... let all the nay-saying and doom-mongering commmence
>
> Just what are these people paying though?? It seems that, on VM, most
> people are getting ridiculously good "retention deals" if they
> threaten to leave. Can't be good for revenue in the longer term!

Good point. I actually disagree with such deals. I think everyone should pay
the same low price.

--
Carl Waring
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On 8 May, 11:27, "Carl Waring" <em...@carlDASHwaring.co.uk> wrote:
> Brian McIlwrath wrote:
> > Carl Waring <em...@carldashwaring.co.uk> wrote:
> >> Oh, and churn is down to the lowest level (1.2%) since 2004.
>
> >> Anyway... let all the nay-saying and doom-mongering commmence
>

I don't know where they get the figures from..

Anyway they'll be one more to add to that soon.

...and the people that I've just spoken too seem to indicate that I was
far from being in a minoroty asking for my MAC code.

Wonder how the next Q2 will look.

So long, farewell...

Jim.

(E-Mail Removed) wrote:
> Wonder how the next Q2 will look.

Some people have been saying that every quarter for the last year. I suppose
even a broken clock is right twice aa day ;-)

--
Carl Waring
DigiGuide:
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On Thu, 8 May 2008 04:11:07 -0700 (PDT), (E-Mail Removed) wrote:


>I don't know where they get the figures from..
>
>Anyway they'll be one more to add to that soon.
>
>..and the people that I've just spoken too seem to indicate that I was
>far from being in a minoroty asking for my MAC code.
>
>Wonder how the next Q2 will look.
>
>So long, farewell...
>
>Jim

I called yesterday and told them to close my account on the same day
next month and the deals I was offered where astounding when he could
see he was not getting anywhere with me even after what he said was
his final offer of tenner a month for XL for 12 months.
He then said your account is now scheduled for closeure on the 7th of
may and then he said " you can throw the modem away we don't want it
back" . Is it any wonder they are so much in debt throwing modems away
willynilly I am sure it would not cost all that much to collect and re
issue them I see VM vans in our street and along the main road almost
every day .

>>Oh, and churn is down to the lowest level (1.2%) since 2004.

Carl reminds me of that episode of Fawlty Towers - Waldorf Salad-
where Basil gets everyone in recption makes some kind of speech full
of pomp and circumstance and then asks everyone one by one if they are
all satisfied with the service..and one by one all say that they are
until he gets to some guy who stands up for himself and says 'No ! I'm
not satisfied'...then one by one they all chime up with reasons why
they aren't satisfied too and they eventually all end up leaving with
the american guy. tee hee...

You never know..Q2 at VM - the 'churn' could turn into a 'Torrent' !

Jim.

In message <(E-Mail Removed)>,
(E-Mail Removed) wrote

>He then said your account is now scheduled for closeure on the 7th of
>may and then he said " you can throw the modem away we don't want it
>back" . Is it any wonder they are so much in debt throwing modems away
>willynilly I am sure it would not cost all that much to collect and re
>issue them I see VM vans in our street and along the main road almost
>every day .
>


They would be liable for the electrical safety of the second hand
equipment that they supply. The cost of testing and the administration
involved probably costs a lot more than they pay for new equipment.
--
Alan
news2006 {at} amac {dot} f2s {dot} com

Alan wrote:
> In message <(E-Mail Removed)>,
> (E-Mail Removed) wrote
>
>> He then said your account is now scheduled for closeure on the 7th
>> of may and then he said " you can throw the modem away we don't want
>> it back" . Is it any wonder they are so much in debt throwing modems
>> away willynilly I am sure it would not cost all that much to collect
>> and re issue them I see VM vans in our street and along the main
>> road almost every day .
>>
>
>
> They would be liable for the electrical safety of the second hand
> equipment that they supply. The cost of testing and the administration
> involved probably costs a lot more than they pay for new equipment.

Indeed. However, I'm sure that makes /far/ too much common sense for people
such as Ron.

--
Carl Waring
DigiGuide:
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Web-based: http://getdigiguide.com/?p=3&r=1495

Alan wrote:
> In message <(E-Mail Removed)>,
> (E-Mail Removed) wrote
>
>> He then said your account is now scheduled for closeure on the 7th of
>> may and then he said " you can throw the modem away we don't want it
>> back" . Is it any wonder they are so much in debt throwing modems away
>> willynilly I am sure it would not cost all that much to collect and re
>> issue them I see VM vans in our street and along the main road almost
>> every day .
>>
>
>
> They would be liable for the electrical safety of the second hand
> equipment that they supply. The cost of testing and the administration
> involved probably costs a lot more than they pay for new equipment.

Mind you, perhaps instead they ought to read the WEEE directive, and
realise that it applies to them too.. It seems that as the supplier of
the kit they're legally responsible for removing it when defunct.