Virgin.net + junk mail

I've been with Virgin for a few years, using their free email
service.

Not the best service, lousy online access, but otherwise fine.


Since December I've been swamped with thousands of junk mails, which
in the past were always filtered out.

I've called them about 10 times, (at a premium rate!) but it
continues.

One person said that this was a problem with all servers, not true, my
other email addresses are fine, no junk at all.

But Virgin seems to have stopped filtering junk mail.


Has anyone else had this problem?


Cheers

"t8769" <(E-Mail Removed)> wrote in message
news:f2712734-8528-411c-ba99-(E-Mail Removed)...
> I've been with Virgin for a few years, using their free email
> service.
>
> Not the best service, lousy online access, but otherwise fine.
>
>
> Since December I've been swamped with thousands of junk mails, which
> in the past were always filtered out.
>
> I've called them about 10 times, (at a premium rate!) but it
> continues.
>
> One person said that this was a problem with all servers, not true, my
> other email addresses are fine, no junk at all.
>
> But Virgin seems to have stopped filtering junk mail.
>
>
> Has anyone else had this problem?
>
>
> Cheers

Not as bad as yours, but I do get about a dozen or twenty each day.

Regards

Pat Macguire

"t8769" <(E-Mail Removed)> wrote in message
news:f2712734-8528-411c-ba99-(E-Mail Removed)...
> I've been with Virgin for a few years, using their free email
> service.
>
> Not the best service, lousy online access, but otherwise fine.
>
>
> Since December I've been swamped with thousands of junk mails, which
> in the past were always filtered out.
>
> I've called them about 10 times, (at a premium rate!) but it
> continues.
>
> One person said that this was a problem with all servers, not true, my
> other email addresses are fine, no junk at all.
>
> But Virgin seems to have stopped filtering junk mail.
>
>
> Has anyone else had this problem?

My mate reckons they're sellin their customers email addresses to raise
some extra money )

P & H Macguire wrote:
> "t8769" <(E-Mail Removed)> wrote in message
> news:f2712734-8528-411c-ba99-(E-Mail Removed)...
>> I've been with Virgin for a few years, using their free email
>> service.
>>
>> Not the best service, lousy online access, but otherwise fine.
>>
>>
>> Since December I've been swamped with thousands of junk mails,
>> which in the past were always filtered out.
>>
>> I've called them about 10 times, (at a premium rate!) but it
>> continues.
>>
>> One person said that this was a problem with all servers, not
>> true, my other email addresses are fine, no junk at all.
>>
>> But Virgin seems to have stopped filtering junk mail.
>>
>>
>> Has anyone else had this problem?
>>
>>
>> Cheers
>
> Not as bad as yours, but I do get about a dozen or twenty each day.
>
> Regards
>
> Pat Macguire

Is that all, I get at least 20 an hour, so if I'm away from the system
for 24 hours, yes I can have over 480, well over sometimes.

Stop relying on your ISP & start using a third party mail checker (I
use Mailwasher). These can check your mailbox & tell you what's
there, headers & the first 20 lines, which is good enough most times.
You then delete the spam after marking it so. Guess what, next time
it checks, it will remember what you've already marked as spam & mark
them automatically, you can even set it to delete mail from server
automatically, but personally I'd rather do a quick check, just to
make sure. The one thing not to do is to bounce them as most spam
come from either a spoofed address or someone who has allowed his
machine to get infected with a trojan, so all it does potentially is
make a lot of unwanted traffic with no useful resort.

I've been using Mail Washer ever since the days of Diamond cable, with
very few false positives & absolutely no false negatives & it even
kept my mailbox going when some little egit (using various spoofed
accounts) attempted to mailbomb me (I did use the auto delete setting
at that time).

> I've been using Mail Washer ever since the days of Diamond cable, with
> very few false positives & absolutely no false negatives & it even
> kept my mailbox going when some little egit (using various spoofed
> accounts) attempted to mailbomb me (I did use the auto delete setting
> at that time).
>
>

www.mailwasher.com

If you email them and tell them the name of another spam
package they'll send you a voucher for 50% off, currently
costs $37, but halve that which is $18.50 which in sterling is
only £9.50ish.

Going to get myself a copy

The thing is

I don't have any problem with the other email servers that I use.. so
this seems to be a purely Virgin.net problem.

Its a cheap system, and perhaps they don't want to spend money on spam
control.

Perhaps I will leave Virgin, I don't want to change my addresses after
5ys, but they don't seem to give a fuck about their customers, or care
whether they get spam, and I know that other companies will stop this,
so I guess I'll have to change.

But its good to know I'm not the only person with this problem, with
this company.

Cheers

"t8769" <(E-Mail Removed)> wrote in message
news:cc43d448-936f-4a68-80fa-(E-Mail Removed)...
> The thing is
>
> I don't have any problem with the other email servers that I use.. so
> this seems to be a purely Virgin.net problem.
>
> Its a cheap system, and perhaps they don't want to spend money on spam
> control.
>
> Perhaps I will leave Virgin, I don't want to change my addresses after
> 5ys, but they don't seem to give a fuck about their customers, or care
> whether they get spam, and I know that other companies will stop this,
> so I guess I'll have to change.
>
> But its good to know I'm not the only person with this problem, with
> this company.
>
> Cheers

No need to leave Virgin just on this basis (although I can think of many
other reasons to some of the companies that now have the Virgin brand!!!)

Somebody has already mentioned mailwasher. FWIW I use Bigfoot (an e-mail
forwarding service). This costs nothing assuming you are not a heavy e-mail
user, and it means you can use your provider's e-mail storage, and have a
transferrable Bigfoot address. I use it for when I want to change provider
but don't want to change my e-mail address.

Bigfoot works on blacklisted IPs which can give false positives, like any
e-mail filter. However, the advantage is that the sender is e-mailed to say
that the e-mail has been rejected, so if it is someone genuine, they are at
least aware.

I am happy with it, apart from the time it can take to pass through their
mail servers (on occasions, quite a few hours).

Herman

H Herman

Yes I have a Bigfoot account as well, its great

But I've always used Virgin email and had all my mail go though them.

Someone at Virgin has decided that junk mail filtering isn't worth
bothering with any more, fuck the customers, and let them have 10,000
Viagra and Pharmaceutical emails. So I think I'll just move on. I've
called them many times, but they don't seem interested.


Cheers

On Mon, 21 Jan 2008 13:46:02 -0800 (PST), t8769 <(E-Mail Removed)>
wrote:

>Someone at Virgin has decided that junk mail filtering isn't worth
>bothering with any more, fuck the customers, and let them have 10,000
>Viagra and Pharmaceutical emails. So I think I'll just move on. I've
>called them many times, but they don't seem interested.

Virgin may be having a problem with their software. I don't use Virgin
but the service that I use were letting hundreds of junk messages get
through. Then they found a problem with their method of using
Cloudmark. When they fixed the problem the junk dropped to very nearly
zero. These days I see very little spam or any other forms of junk. I
don't even need to use a fake address.

Steve

--
Stephen Wolstenholme Neural Planner Software Ltd

EasyNN-plus. The easy way to build neural networks.

http://www.easynn.com

t8769 wrote:
> H Herman
>
> Yes I have a Bigfoot account as well, its great
>
> But I've always used Virgin email and had all my mail go though
> them.
>
> Someone at Virgin has decided that junk mail filtering isn't worth
> bothering with any more, fuck the customers, and let them have
> 10,000 Viagra and Pharmaceutical emails. So I think I'll just move
> on. I've called them many times, but they don't seem interested.
>
>
> Cheers

There are a few others, including one where the rumours are that the
user base list was sold off. I'm averaging 10-20 an hour (at least)
on the email address with them, 0 on my present provider & a few on my
own domain, with my own domain being the one I use for all online
purchases, so that should get the most, but doesn't.

The idea of bouncing mail for anyreason is not useful as most spam are
generated on spoofed or dummy accounts so the bounce is never seen at
all or is seen by the person whose address has been spoofed, & there
is very little they can do about it. So all it's does is generate
more background clutter on a already crowded overloaded 'super
highway'. Just delete & move on, no extra bits being passed around