Virgin Media Wireless Issues

I've recently changed from BT internet to Virgin Media. I previously was
using a Netgear DG834G v3 ADSL Modem Router which enabled me to use the
internet wirelessly with my iMac and MacBook. I have now been provided
with a Virgin Media DSL Modem (Model No E08C007) which does not work
wirelessly. I was informed that if I connected my previous Netgear
router to the new modem via the ethernet cable, it would transmit a
wireless signal and I could go back to using my internet wirelessly.
This does not work however and currently I am having to plug in the
ethernet cable to my MacBook - incredibly frustrating after being used
to wireless. Virgin Media have suggested that I call their £1 per minute
PC help-line. I am not willing to do so. Please can anyone offer me a
solution?

Thank you very much.
Anymore information required please ask.

Kate.


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shesbenevolnet wrote:
> I've recently changed from BT internet to Virgin Media. I previously was
> using a Netgear DG834G v3 ADSL Modem Router which enabled me to use the
> internet wirelessly with my iMac and MacBook. I have now been provided
> with a Virgin Media DSL Modem (Model No E08C007) which does not work
> wirelessly. I was informed that if I connected my previous Netgear
> router to the new modem via the ethernet cable, it would transmit a
> wireless signal and I could go back to using my internet wirelessly.
> This does not work however and currently I am having to plug in the
> ethernet cable to my MacBook - incredibly frustrating after being used
> to wireless. Virgin Media have suggested that I call their £1 per minute
> PC help-line. I am not willing to do so. Please can anyone offer me a
> solution?
>

Did you follow the installation procedure described in the Netgear manual?

Many DSL providers register the MAC address of you computer, and there
is a setting in the router to clone the MAC address in the web interface.

I can't install it for you from where I am.
Keep trying.

On Sun, 3 Feb 2008 13:43:56 -0500, shesbenevolnet
<(E-Mail Removed)> wrote in
<(E-Mail Removed)>:

>I've recently changed from BT internet to Virgin Media. I previously was
>using a Netgear DG834G v3 ADSL Modem Router which enabled me to use the
>internet wirelessly with my iMac and MacBook. I have now been provided
>with a Virgin Media DSL Modem (Model No E08C007) which does not work
>wirelessly. I was informed that if I connected my previous Netgear
>router to the new modem via the ethernet cable, it would transmit a
>wireless signal and I could go back to using my internet wirelessly.
>This does not work however and currently I am having to plug in the
>ethernet cable to my MacBook - incredibly frustrating after being used
>to wireless. Virgin Media have suggested that I call their £1 per minute
>PC help-line. I am not willing to do so. Please can anyone offer me a
>solution?

You may be able to use the DG834G v3 as a wireless access point (by
using just the LAN ports and turning off the DHCP server), but probably
not as a router, so you'd only get one connection unless you add a
router.

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

shesbenevolnet wrote:
> I've recently changed from BT internet to Virgin Media. I previously was
> using a Netgear DG834G v3 ADSL Modem Router which enabled me to use the
> internet wirelessly with my iMac and MacBook. I have now been provided
> with a Virgin Media DSL Modem (Model No E08C007) which does not work
> wirelessly. I was informed that if I connected my previous Netgear
> router to the new modem via the ethernet cable, it would transmit a
> wireless signal and I could go back to using my internet wirelessly.
> This does not work however and currently I am having to plug in the
> ethernet cable to my MacBook - incredibly frustrating after being used
> to wireless. Virgin Media have suggested that I call their £1 per minute
> PC help-line. I am not willing to do so. Please can anyone offer me a
> solution?


You connected your modem to the router's WAN port, yes? And then
rebooted both router and modem?

Also you would need to configure your router to work with VM's ADSL
service. The manual for the router should explain the basics, the userid
etc will be as per your Mac's config.