Virgin Media Special Offer

"Offer ends: 30.11.07"

Can we have them for lyin, if the offer isn't actually an offer, and it
doesn't actually end anyway?
It's always that price, and will not be changed after the 30.11.07.

Gonz wrote:
> "Offer ends: 30.11.07"
>
> Can we have them for lyin, if the offer isn't actually an offer, and
> it doesn't actually end anyway?
> It's always that price, and will not be changed after the 30.11.07.

Is there *anything at all* you /won't/ try and find fault with with VM? It's
pathetic, really!

--
Carl Waring
DigiGuide:
Full: http://getdigiguide.com/?p=1&r=1495
Freeview (free): http://getdigiguide.com/?p=4&r=1495
Web-based: http://getdigiguide.com/?p=3&r=1495

On Mon, 03 Dec 2007 10:38:41 GMT, "Carl Waring"
<(E-Mail Removed)> wrote:

>Gonz wrote:
>> "Offer ends: 30.11.07"
>>
>> Can we have them for lyin, if the offer isn't actually an offer, and
>> it doesn't actually end anyway?
>> It's always that price, and will not be changed after the 30.11.07.
>
>Is there *anything at all* you /won't/ try and find fault with with VM? It's
>pathetic, really!
No it's not people have a right to find fault with VM as VM get worse
with every day that passes . VM do not give a damn about the
service they are providing to its customers we do not see in the news
groups the full amount of dissatisfied customers. I subscribe to
various forums on the Internet and each one is full of other members
complaining about VM and the abysmal service they are providing since
the amalgamation of BY etc into VM.

(E-Mail Removed) wrote:
> On Mon, 03 Dec 2007 10:38:41 GMT, "Carl Waring"
> <(E-Mail Removed)> wrote:
>
>> Gonz wrote:
>>> "Offer ends: 30.11.07"
>>>
>>> Can we have them for lyin, if the offer isn't actually an offer, and
>>> it doesn't actually end anyway?
>>> It's always that price, and will not be changed after the 30.11.07.
>>
>> Is there *anything at all* you /won't/ try and find fault with with
>> VM? It's pathetic, really!
> No it's not people have a right to find fault with VM as VM get worse
> with every day that passes .

You have the relevant stats., etc., to prove your "VM get worse with every
day that passes" claim I assume? I look forward to reading it.

By all means complain if the service is not as described for an extended
period or whatever, but Gonz doesn't even give a link to a supposed error
he's found!

That said, why is he bothering with searching the web site of a company he
obviously hates with a passion? I can only assume he's tying to find any and
every little fault he can to throw at them. Which, I re-iterate, is plainly
pathetic.

> VM do not give a damn about the
> service they are providing to its customers we do not see in the news
> groups the full amount of dissatisfied customers.

Equally, of course, neither do we see the full amount of *satisfied*
customers and, given that the company is /still/ the number one consumer
ISP, I'd say there had to be more of the happy than the un-happy. Unless, of
course, the un-happy are plainly stupid enough to stick with a service
provider they are not happy with!

> I subscribe to
> various forums on the Internet and each one is full of other members
> complaining about VM and the abysmal service they are providing since
> the amalgamation of BY etc into VM.

There you go again with the your blanket statements. No forum is *full* of
people complaining. (where full = 100% by *anyone's* standards.) Yes,
people are moaning and complaining of problems but no, Forums are not *FULL*
of people complaining. Also, some of those complaints have been proved to be
not actually the fault of VM but simply the way the internet works.


--
Carl Waring
DigiGuide:
Full: http://getdigiguide.com/?p=1&r=1495
Freeview (free): http://getdigiguide.com/?p=4&r=1495
Web-based: http://getdigiguide.com/?p=3&r=1495

Carl Waring wrote:
> Gonz wrote:
>> "Offer ends: 30.11.07"
>>
>> Can we have them for lyin, if the offer isn't actually an offer, and
>> it doesn't actually end anyway?
>> It's always that price, and will not be changed after the 30.11.07.
>
> Is there *anything at all* you /won't/ try and find fault with with
> VM? It's pathetic, really!


Is there nothing about VM you won't defend, no matter how stupid or wrong it
is.

Your VM FanBoy antics are pathetic really!


--
3 Issues of PC Pro for £1
Plus Free Toolkit
http://www.dodgy-dealer.co.uk/pcpro

{{{{{Welcome}}}}} wrote:
> Carl Waring wrote:
>> Gonz wrote:
>>> "Offer ends: 30.11.07"
>>>
>>> Can we have them for lyin, if the offer isn't actually an offer, and
>>> it doesn't actually end anyway?
>>> It's always that price, and will not be changed after the 30.11.07.
>>
>> Is there *anything at all* you /won't/ try and find fault with with
>> VM? It's pathetic, really!
>
>
> Is there nothing about VM you won't defend, no matter how stupid or
> wrong it is.
>
> Your VM FanBoy antics are pathetic really!

Oh yeah. Nice school-boy-style comeback, {W} :-/

--
Carl Waring
DigiGuide:
Full: http://getdigiguide.com/?p=1&r=1495
Freeview (free): http://getdigiguide.com/?p=4&r=1495
Web-based: http://getdigiguide.com/?p=3&r=1495

"Carl Waring" <(E-Mail Removed)> wrote in message
news:R0R4j.1413$(E-Mail Removed)...
> Gonz wrote:
>> "Offer ends: 30.11.07"
>>
>> Can we have them for lyin, if the offer isn't actually an offer, and
>> it doesn't actually end anyway?
>> It's always that price, and will not be changed after the 30.11.07.
>
> Is there *anything at all* you /won't/ try and find fault with with VM?
> It's pathetic, really!
>
> --
> Carl Waring
> DigiGuide:
> Full: http://getdigiguide.com/?p=1&r=1495
> Freeview (free): http://getdigiguide.com/?p=4&r=1495
> Web-based: http://getdigiguide.com/?p=3&r=1495
>

If people are fed up with the service the VM are providing, why dont they
just leave. Thats the benefit of a free market, there are loads of possible
ISP that you can go to. Some of you may argue that you are locked into a 12
month contract, but if the service really is that bad, then VM are not
holding up their side of the contract, so you can still leave, they are the
ones that have broken the contract.

Surely if VM started to lose customers on mass, then they would sort out the
service.

On Wed, 5 Dec 2007 10:46:52 -0000, "xpuser" <(E-Mail Removed)> wrote:


> Some of you may argue that you are locked into a 12
>month contract, but if the service really is that bad, then VM are not
>holding up their side of the contract, so you can still leave, they are the
>ones that have broken the contract.
I am afraid that they are holding up their side of the contract if the
complaint is about speed received all VM will do in that instance is
take a large piece of paper out of the drawer with the two little
words in big print written on it and throw it in your face the words
being "UP TO"
All day yesterday every time I checked speed I was getting I never
topped more than 7Mb and I am on a 20 Mb service ! I am not going to
brake the contract and leave but just cut back to 2Mb then come next
June take great pleasure in telling them what to do with their
service.

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Wed, 5 Dec 2007 10:46:52 -0000, "xpuser" <(E-Mail Removed)> wrote:
>
>
>> Some of you may argue that you are locked into a 12
>>month contract, but if the service really is that bad, then VM are not
>>holding up their side of the contract, so you can still leave, they are
>>the
>>ones that have broken the contract.
> I am afraid that they are holding up their side of the contract if the
> complaint is about speed received all VM will do in that instance is
> take a large piece of paper out of the drawer with the two little
> words in big print written on it and throw it in your face the words
> being "UP TO"
> All day yesterday every time I checked speed I was getting I never
> topped more than 7Mb and I am on a 20 Mb service ! I am not going to
> brake the contract and leave but just cut back to 2Mb then come next
> June take great pleasure in telling them what to do with their
> service.

fair point, but still after the 12 months are up, you will leave. I am sure
other customers are going to do the same. Surely VM are taking note of the
customer churn, so are doing something about it. If they are not concerned,
then it can only be a small number of people leaving. Surely if the service
was as bad a some people make out, people would be leaving in droves. The
counter argument would be if the service was as good as other people are
making out, then they would have people joining in droves as well.

The thing is, as with all ISPs, some people will get an excellent service,
some will get dire service. The bit an ISP can control fairly easily and
cheaply is the customer service side. This for the two ISPs I have used
over the last 8 odd years (NTL and SKY), is shocking. The only grace with
sky, is they get my bill correct..this seemed to hard a task for NTL.

On Wed, 5 Dec 2007 13:10:40 -0000, "xpuser" <(E-Mail Removed)> wrote:



> The bit an ISP can control fairly easily and
>cheaply is the customer service side. This for the two ISPs I have used
>over the last 8 odd years (NTL and SKY), is shocking. The only grace with
>sky, is they get my bill correct..this seemed to hard a task for NTL.

I have never had a wrong bill from TW but customer service side of
things is shocking and speed is terrible so I am going to drop down to
2 Mb and wait until next June has I have said .