Virgin Media Security Breach

"received a phone call this morning from someone claiming to be from
Virgin
Media. She asked me to confirm who I was by telling her my password and
got
a little shirty when I refused unless she could prove to me she was from
Virgin Media.

For the record, I *never* give out a password over the phone in an
incoming
call."

This was sposed to have been reviewed and stopped well over a year ago
now.
It's still goin on, after many concerns and complaints put to, who was
then 'blueyonder' at the time.

It is wide open to abuse and fraud in the way that you cud phone anyone
you know that is on Virgin Media, tell them you are Virgin Media, and
proceed to ask them their password, what services they have, what was
the amount on their last bill.

This is all the information needed to commit fraud on the account/s in
question.
Nobody is to know that you are not from Virgin Media, as far as the
'customer' knows, you are the one who gets shirty for showin any sign of
bein suspicious when asked for your password by a witheld phone number.

Gonz wrote:
> "received a phone call this morning from someone claiming to be from Virgin
> Media. She asked me to confirm who I was by telling her my password and got
> a little shirty when I refused unless she could prove to me she was from
> Virgin Media.
>
> For the record, I *never* give out a password over the phone in an incoming
> call."
>
> This was sposed to have been reviewed and stopped well over a year ago now.
> It's still goin on, after many concerns and complaints put to, who was
> then 'blueyonder' at the time.
>
> It is wide open to abuse and fraud in the way that you cud phone anyone
> you know that is on Virgin Media, tell them you are Virgin Media, and
> proceed to ask them their password, what services they have, what was
> the amount on their last bill.
>
> This is all the information needed to commit fraud on the account/s in
> question.
> Nobody is to know that you are not from Virgin Media, as far as the
> 'customer' knows, you are the one who gets shirty for showin any sign of
> bein suspicious when asked for your password by a witheld phone number.


You have to watch this with Virgin.

I may be wrong as they may have changed things but I believe that one
can log in to ones Virgin BB using anyones username and password (well
anyone with a Virgin BB account).

Therefore anyone with a low limit account could use someone elses for
big downloads.

Quite rightly - NEVER trust anyone who 'cold calls'

Mike

Gonz wrote:
> "received a phone call this morning from someone claiming to be from
> Virgin
> Media. She asked me to confirm who I was by telling her my password
> and got
> a little shirty when I refused unless she could prove to me she was
> from Virgin Media.
>
> For the record, I *never* give out a password over the phone in an
> incoming
> call."

I thought you weren't with VM anymore, Gonz?

The only reason I mention this is because your post is a direct,
word-for-word copy of one I saw just now in their feedback newsgroup.

Steve S (another one) wrote:
> I received a phone call this morning from someone claiming to be from
> Virgin Media. She asked me to confirm who I was by telling her my
> password and got a little shirty when I refused unless she could
> prove to me she was from Virgin Media.
>
> For the record, I *never* give out a password over the phone in an
> incoming call.
>
> Steve S (another one), aka ssbr02261.

So what's going on then, Gonz?

For the record, I do agree with your sentiments though.

--
Carl Waring
DigiGuide:
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"Carl Waring" <(E-Mail Removed)> wrote in message
news:qUy1j.41364$(E-Mail Removed)...
> Gonz wrote:
>> "received a phone call this morning from someone claiming to be from
>> Virgin
>> Media. She asked me to confirm who I was by telling her my password
>> and got
>> a little shirty when I refused unless she could prove to me she was
>> from Virgin Media.
>>
>> For the record, I *never* give out a password over the phone in an
>> incoming
>> call."
>
> I thought you weren't with VM anymore, Gonz?
>
> The only reason I mention this is because your post is a direct,
> word-for-word copy of one I saw just now in their feedback newsgroup.
>
> Steve S (another one) wrote:
>> I received a phone call this morning from someone claiming to be from
>> Virgin Media. She asked me to confirm who I was by telling her my
>> password and got a little shirty when I refused unless she could
>> prove to me she was from Virgin Media.
>>
>> For the record, I *never* give out a password over the phone in an
>> incoming call.
>>
>> Steve S (another one), aka ssbr02261.
>
> So what's going on then, Gonz?
>
> For the record, I do agree with your sentiments though.

The OP did put the first bit in quotation marks....

George

"Mike J" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> You have to watch this with Virgin.
>
> I may be wrong as they may have changed things but I believe that one
> can log in to ones Virgin BB using anyones username and password (well
> anyone with a Virgin BB account).
>
> Therefore anyone with a low limit account could use someone elses for
> big downloads.
>
> Quite rightly - NEVER trust anyone who 'cold calls'

Especially if they claim to be from Virgin Media, askin for your
password )

"Carl Waring" <(E-Mail Removed)> wrote in message
news:qUy1j.41364$(E-Mail Removed)...
> Gonz wrote:
>> "received a phone call this morning from someone claiming to be from
>> Virgin
>> Media. She asked me to confirm who I was by telling her my password
>> and got
>> a little shirty when I refused unless she could prove to me she was
>> from Virgin Media.
>>
>> For the record, I *never* give out a password over the phone in an
>> incoming
>> call."
>
> I thought you weren't with VM anymore, Gonz?

That's right.
Why do you ask?

> The only reason I mention this is because your post is a direct,
> word-for-word copy of one I saw just now in their feedback newsgroup.

It wud be.
It's a quote.

> Steve S (another one) wrote:
>> I received a phone call this morning from someone claiming to be from
>> Virgin Media. She asked me to confirm who I was by telling her my
>> password and got a little shirty when I refused unless she could
>> prove to me she was from Virgin Media.
>>
>> For the record, I *never* give out a password over the phone in an
>> incoming call.
>>
>> Steve S (another one), aka ssbr02261.

Yep, that's the one.

> So what's going on then, Gonz?

Nothing, apart from you makin a complete fool of yourself as usual.

> For the record, I do agree with your sentiments though.

Good.

"George Weston" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "Carl Waring" <(E-Mail Removed)> wrote in message
> news:qUy1j.41364$(E-Mail Removed)...
>> Gonz wrote:
>>> "received a phone call this morning from someone claiming to be from
>>> Virgin
>>> Media. She asked me to confirm who I was by telling her my password
>>> and got
>>> a little shirty when I refused unless she could prove to me she was
>>> from Virgin Media.
>>>
>>> For the record, I *never* give out a password over the phone in an
>>> incoming
>>> call."
>>
>> I thought you weren't with VM anymore, Gonz?
>>
>> The only reason I mention this is because your post is a direct,
>> word-for-word copy of one I saw just now in their feedback newsgroup.
>>
>> Steve S (another one) wrote:
>>> I received a phone call this morning from someone claiming to be
>>> from
>>> Virgin Media. She asked me to confirm who I was by telling her my
>>> password and got a little shirty when I refused unless she could
>>> prove to me she was from Virgin Media.
>>>
>>> For the record, I *never* give out a password over the phone in an
>>> incoming call.
>>>
>>> Steve S (another one), aka ssbr02261.
>>
>> So what's going on then, Gonz?
>>
>> For the record, I do agree with your sentiments though.
>
> The OP did put the first bit in quotation marks....

Carl doesn't see these things.
He just barges in without checkin or lookin.
It's them rosey glasses he wears )

On Fri, 23 Nov 2007 11:29:22 +0000, Mike J <(E-Mail Removed)>
wrote:

>You have to watch this with Virgin.
>
>I may be wrong as they may have changed things but I believe that one
>can log in to ones Virgin BB using anyones username and password (well
>anyone with a Virgin BB account).
>Therefore anyone with a low limit account could use someone elses for
>big downloads.

How can this be on cable you do not put in any user names or passwords
to connect the modem the modem comes pre programed with the
information .
>Quite rightly - NEVER trust anyone who 'cold calls'

More to the point never trust VM .

(E-Mail Removed) wrote:
> On Fri, 23 Nov 2007 11:29:22 +0000, Mike J <(E-Mail Removed)>
> wrote:
>
>> You have to watch this with Virgin.
>>
>> I may be wrong as they may have changed things but I believe that one
>> can log in to ones Virgin BB using anyones username and password (well
>> anyone with a Virgin BB account).
>> Therefore anyone with a low limit account could use someone elses for
>> big downloads.
>
> How can this be on cable you do not put in any user names or passwords
> to connect the modem the modem comes pre programed with the
> information .
>> Quite rightly - NEVER trust anyone who 'cold calls'
>
> More to the point never trust VM .


more to he point never trust anybody.


Anyone who calls 'how can you prove to me that you are who you say you are?'

"George Weston" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "Carl Waring" <(E-Mail Removed)> wrote in message
> news:qUy1j.41364$(E-Mail Removed)...
>> Gonz wrote:
>>> "received a phone call this morning from someone claiming to be from
>>> Virgin
>>> Media. She asked me to confirm who I was by telling her my password
>>> and got
>>> a little shirty when I refused unless she could prove to me she was
>>> from Virgin Media.
>>>
>>> For the record, I *never* give out a password over the phone in an
>>> incoming
>>> call."
>>
>> I thought you weren't with VM anymore, Gonz?
>>
>> The only reason I mention this is because your post is a direct,
>> word-for-word copy of one I saw just now in their feedback newsgroup.
>>
>> Steve S (another one) wrote:
>>> I received a phone call this morning from someone claiming to be from
>>> Virgin Media. She asked me to confirm who I was by telling her my
>>> password and got a little shirty when I refused unless she could
>>> prove to me she was from Virgin Media.
>>>
>>> For the record, I *never* give out a password over the phone in an
>>> incoming call.
>>>
>>> Steve S (another one), aka ssbr02261.
>>
>> So what's going on then, Gonz?
>>
>> For the record, I do agree with your sentiments though.
>
> The OP did put the first bit in quotation marks....


Yes he did. Which is why I immediately cancelled my post, when I realised my
mistake.


--
Carl Waring
DigiGuide:
Full: http://getdigiguide.com/?p=1&r=1495
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