"Capn Jack Sparrow" <(E-Mail Removed)> wrote in
message news:(E-Mail Removed)...
>
> "Gonz" <T o p @ S e c r e t . c o m> wrote in message
> news:PphZi.1681$(E-Mail Removed)...
> <snip>
>> ,staff will totally concentrate on cab clean ups,
> <snip>
>
> Sounds like they have a lot of 'small' faults and problems they need
> to clear, and they are concentrating on them for the moment.
> Just a case of using your resource to the best advantage. To the end
> user who has no TV / Phone / Broadband due to a CAB fault, they
> probably care little about 'preventative maintenance' and just want
> their service back.
>
> Maybe the briefing could have been worded a bit better, or there is
> more to it that has not made it into the public domain.
I think if it's 'preventative maintenance' then it's probly to let the
faults that cud have bin prevented from normal maintenance bein carried
out, mount up, and make people pay 25p a minute on the phone, to report
faults that shud have bin prevented from normal everyday maintenace

)