Virgin Media- Connectivity Issues

Since Tuesday 8th January, my internet connection keeps dropping. The
only way for me to regain connectivity is to restart the modem. Ive
checked the modem signals and they seem pretty fine, in the logs there
are two concerning messages that i think may be the cause of my
problems. First of all a message saying that there is no response to
maintenance ranging and therefore giving me a "t3" timeout. Then
somethign aobut a certificate not found. Thsi moring i find that the
modem has somehow switched to a differetn somewhat older firmware. I
do not know if this will help or not as i have yet to see why it
happened or when it happened.

On Jan 12, 8:53 am, elonc...@hotmail.com wrote:
> Since Tuesday 8th January, my internet connection keeps dropping. The
> only way for me to regain connectivity is to restart the modem. Ive
> checked the modem signals and they seem pretty fine, in the logs there
> are two concerning messages that i think may be the cause of my
> problems. First of all a message saying that there is no response to
> maintenance ranging and therefore giving me a "t3" timeout. Then
> somethign aobut a certificate not found. Is my hardware failing?

On Sat, 12 Jan 2008 00:53:15 -0800 (PST), (E-Mail Removed) wrote:

>Since Tuesday 8th January, my internet connection keeps dropping. The
>only way for me to regain connectivity is to restart the modem. Ive
>checked the modem signals and they seem pretty fine, in the logs there
>are two concerning messages that i think may be the cause of my
>problems. First of all a message saying that there is no response to
>maintenance ranging and therefore giving me a "t3" timeout. Then
>somethign aobut a certificate not found. Thsi moring i find that the
>modem has somehow switched to a differetn somewhat older firmware. I
>do not know if this will help or not as i have yet to see why it
>happened or when it happened.

Those messages are usually down to firmware versions that aren't for
your modem going out around the network.

Suggest that you report your issues in
virginmedia.support.broadband.cable (on our local news servers) and
the e-contact technical support team will be able to look into this
for you.

HTH



Alex

--

Alex Brown
Senior Product Manager
Product Management, Virgin Media

In message <(E-Mail Removed)>, Alex Brown
<(E-Mail Removed)> scribes
>On Sat, 12 Jan 2008 00:53:15 -0800 (PST), (E-Mail Removed) wrote:
>
>
>Suggest that you report your issues in
>virginmedia.support.broadband.cable (on our local news servers) and
>the e-contact technical support team will be able to look into this
>for you.
>
>HTH
>
>Alex
>

Why can't I get those virginmedia newsgroups even though I'm with
NTL/Virgin?
--
Snowy

"Ian Snowdon" <(E-Mail Removed)> wrote in message
news:++(E-Mail Removed)
> In message <(E-Mail Removed)>, Alex Brown
> <(E-Mail Removed)> scribes
>> On Sat, 12 Jan 2008 00:53:15 -0800 (PST), (E-Mail Removed) wrote:
>>
>>
>> Suggest that you report your issues in
>> virginmedia.support.broadband.cable (on our local news servers) and
>> the e-contact technical support team will be able to look into this
>> for you.
>>
>> HTH
>>
>> Alex
>>
>
> Why can't I get those virginmedia newsgroups even though I'm with
> NTL/Virgin?

You need to use the VM server - news.virginmedia.com or
text.news.virgnmedia.com (text only)

HTH