Virgin Media Cable BB

On Thu, 4 Mar 2010 23:14:21 -0000, David wrote:

>> Exactly my point, it wouldn't be the first and it won't be the last where
>> the end user doesn't connect their broadband equipment and then raises a
>> fault because it's so slow (I've known at least 3 in the last few years)
>>
>
>You sound to have hit the nail on the head, it makes sense what you say.
>I will see next week if I can get them to connect the router.

I thought you said they were getting 2meg download? Dial up won't go
any where near as fast as that. Have you tried more than one speed test
site?

--
Regards - Rodney Pont
The from address exists but is mostly dumped,
please send any emails to the address below
e-mail ngpsm4 (at) infohitsystems (dot) ltd (dot) uk

"Roger" <(E-Mail Removed)> wrote in message
news:dR2kn.77248$(E-Mail Removed)2...
of


>
> David
> I had the 20 mb cable service reinstalled in November after having
> switched to ADSL for a few years and was regularly only getting 2mb
> because of utilisation issues. After 3 phone calls over 3 months to Tech
> Support I now get over 19mb no matter what time of day.
> Roger.

Is this with or without the router?
Remember the supplied router still in its box.
Regards
David

On Fri, 5 Mar 2010 08:56:15 -0000, "David" <(E-Mail Removed)>
wrote:

>
>
>"Roger" <(E-Mail Removed)> wrote in message
>news:dR2kn.77248$(E-Mail Removed)2...
>of
>
>
>>
>> David
>> I had the 20 mb cable service reinstalled in November after having
>> switched to ADSL for a few years and was regularly only getting 2mb
>> because of utilisation issues. After 3 phone calls over 3 months to Tech
>> Support I now get over 19mb no matter what time of day.
>> Roger.
>
>Is this with or without the router?
>Remember the supplied router still in its box.
>Regards
>David

David, you keep mentioning the router. Unless they have a laptop or
another computer to link up as well as their main computer they do not
need the router installed.

hth,
Pete.
--
Pete

peteatpwitheydotcodotuk