Virgin Media Cable BB

My friend has got cable BB and I ran a speed test tonight whilst with them I
got 2Mb down, was surprised how slow cable is.
Rather put me off.
Regards
David

alan wrote:
> "David" <(E-Mail Removed)> wrote in message
> news:hmk4du$19o$(E-Mail Removed)...
>> My friend has got cable BB and I ran a speed test tonight whilst with them
>> I got 2Mb down, was surprised how slow cable is.
>> Rather put me off.
>> Regards
>> David
>
> I suppose the obvious question is what is your friend paying for? Is it only
> 2Mb?
>
>
> Alan
>
>
ISTR many get a lot more than that.

"alan" <(E-Mail Removed)> wrote in message
newsqKdneGTy_-(E-Mail Removed)...
>
> "David" <(E-Mail Removed)> wrote in message
> news:hmk4du$19o$(E-Mail Removed)...
>> My friend has got cable BB and I ran a speed test tonight whilst with
>> them I got 2Mb down, was surprised how slow cable is.
>> Rather put me off.
>> Regards
>> David
>
> I suppose the obvious question is what is your friend paying for? Is it
> only 2Mb?
>
>
Yes that is the question I ask them myself, they do not know!
They are new to the internet and do not understand these things, I only
tried the speed test as from the click on the IE icon it took ages, well
seemed so, for home page to appear on it. Then slow to show other sites.
They have got a package of TV, Phone and BB I know it is reduced price for 2
months, they will have gone for probable cheapest offer and I doubt they
will go for expensive TV package.

They have not seen how fast my BB would have done the above with my 12.5 Mb
on copper from Be.

First time I have come across cable in use, what surprised me was the
supplied Router is not in use the installer did not, it is still in the box.

Regards
David

"David" <(E-Mail Removed)> wrote in message
news:hml1uh$623$(E-Mail Removed)...


>> I suppose the obvious question is what is your friend paying for? Is it
>> only 2Mb?
>>
>>
> Yes that is the question I ask them myself, they do not know!
> They are new to the internet and do not understand these things, I only
> tried the speed test as from the click on the IE icon it took ages, well
> seemed so, for home page to appear on it. Then slow to show other sites.
> They have got a package of TV, Phone and BB I know it is reduced price for
> 2 months, they will have gone for probable cheapest offer and I doubt they
> will go for expensive TV package.
>
> They have not seen how fast my BB would have done the above with my 12.5
> Mb on copper from Be.
>
> First time I have come across cable in use, what surprised me was the
> supplied Router is not in use the installer did not, it is still in the
> box.






i pay for 50mbit with virgin and that's what i get - assuming the other end
is up to it.
giganews is.



--
Gareth.

that fly...... is your magic wand....
http://dsbdsb.mybrute.com
you fight better when you have a bear!

"Plusnet Support Team" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) o.uk...
> On 02/03/2010 22:45, David wrote:
>> My friend has got cable BB and I ran a speed test tonight whilst with
>> them I got 2Mb down, was surprised how slow cable is.
>> Rather put me off.
>> Regards
>
> Does it say they can get cable here?
>
> http://www.broadbandchecker.co.uk/broadband-checker.php
>

Yes it does.

".ntl, Telewest and Virgin.net have come together to form Virgin Media.
..£15 per month for up to 10Mb (200x speed) unlimited Broadband L
- special offer for first 3 months (usually £20 per month)
- Online exclusive - 3 months free when ordered with a Virgin phone package
..£25 per month for up to 20Mb (400x speed) unlimited Broadband XL
- special offer for first 3 months (usually £30 per month)
- from only £10 a month + free installation when ordered with a Virgin
phone package
..£33 per month for up to 50Mb (1000x speed) unlimited Broadband XXL
- special offer for first 3 months (usually £38 per month)
- from only £18 a month + free installation when ordered with a Virgin
phone package
- includes wireless N router and PC adaptor
..Special Virgin bundle offer
£14 a month for up to 10Mb unlimited broadband + TV Size: M + Phone Size: M
- Virgin phone line required (£11 a month)"

I know of course they could as they have it, I assume it is that special
package at the end they will be on.
What as surprised me is that VM cable which I think uses fiber is the same
as all us on copper with the "UP TO" business.

Regards
David

(E-Mail Removed) wrote:
> As TV is part of their package they are in a "cable" not the
> Virgin.net (adsl) area of VM. If the speed test you carried out is
> typical of the speeds they are getting they should get in touch with
> VM support, either 150 by phone or the support group I mentioned
> earlier in the thread
>
> virginmedia.support.broadband.cable

Virgin are discontinuing their local newsgroups, and switching to webforums
instead.

There used to be a 2Mbit VM package, but this has been replaced by 10Mbit.
It's possible the OP hasn't been upgraded in some way (initially you had to
click through an agreement, I'm not sure if they just bulk upgraded everyone
afterwards) so asking on the forum is probably a good idea.

Theo

"Theo Markettos" <theom+(E-Mail Removed)> wrote in message
news:FAy*p3+(E-Mail Removed)...

>
> There used to be a 2Mbit VM package, but this has been replaced by 10Mbit.
> It's possible the OP hasn't been upgraded in some way (initially you had
> to
> click through an agreement, I'm not sure if they just bulk upgraded
> everyone
> afterwards) so asking on the forum is probably a good idea.
>

They were connected 2 weeks ago a new customer.
Regards
David

"Kraftee" <Kraftee@b&e-cottee.me.uk> wrote in message
news:(E-Mail Removed)...
>
> "David" <(E-Mail Removed)> wrote in message

>>
>> First time I have come across cable in use, what surprised me was the
>> supplied Router is not in use the installer did not, it is still in the
>> box.
>
> Check to see whether they are still connecting via a dial up instead of
> cable. Yes it does happen...

First time they have had Internet connection, they are connected by the VM
installer in what ever way it is.
No idea if he would use a dial up, all I know he gave them a router and it
still in box.

I want to be careful with them as I not wish to upset them by suggesting
they have had a bad job done.
It is silly in a way I did the speed test but I thought from VM adverts.
they were faster than ourselves due to fiber cable over our BT copper.
Regards
David

"Kraftee" <Kraftee@b&e-cottee.me.uk> wrote in message
news:(E-Mail Removed)...
>
>
> Exactly my point, it wouldn't be the first and it won't be the last where
> the end user doesn't connect their broadband equipment and then raises a
> fault because it's so slow (I've known at least 3 in the last few years)
>

You sound to have hit the nail on the head, it makes sense what you say.
I will see next week if I can get them to connect the router.

How will the VM guy have wired it up?
TV is in corner of room nearest the street, so cable entry to house will be
there along with cable digi box.
Desk PC is in one of the corners furthest away at opposite end of the
through lounge, telephone is in the other corner so I assume a socket there
from where ever the BT master socket was.
Regards
David
PS These installations you know of would they get charged extra on phone
bill because using dial up?

David <(E-Mail Removed)> wrote:
> They were connected 2 weeks ago a new customer.

The other reason they might get dumped on 2Mbit is if they're a heavy
downloader. Download more than XXX MB (can't remember exactly, numbers on
the VM site) and you're restricted to 2Mbit for the rest of the evening.

Still worth asking, though. They might have got put on the old 2Mbit
package by mistake.

Theo