Virgin media broadband £10 per month for a year

Is anyone else with Virgin Media annoyed by these offers.

The customers who are already paying each month have to pay £18 a month.
New customers can sign up to pay £10 for the first 12 months.

So I pay £90+ more a year than a new customer?

In article <(E-Mail Removed)>, none <""@Bramble.?>
writes
>Is anyone else with Virgin Media annoyed by these offers.
>
>The customers who are already paying each month have to pay £18 a month.
>New customers can sign up to pay £10 for the first 12 months.
>
>So I pay £90+ more a year than a new customer?

Ring them up and threaten to leave, I threatened to take my phone back
to BT and they knocked me £4 a month off.

Mike

--
Michael Swift We do not regard Englishmen as foreigners.
Kirkheaton We look on them only as rather mad Norwegians.
Yorkshire Halvard Lange

none used his keyboard to write :
> Is anyone else with Virgin Media annoyed by these offers.
>
> The customers who are already paying each month have to pay £18 a month.
> New customers can sign up to pay £10 for the first 12 months.
>
> So I pay £90+ more a year than a new customer?

Did you not get an acquisition offer during your first year?

none <""Bramble\"@(none)"> declared for all the world to hear...
> Is anyone else with Virgin Media annoyed by these offers.
>
> The customers who are already paying each month have to pay £18 a month.
> New customers can sign up to pay £10 for the first 12 months.
>
> So I pay £90+ more a year than a new customer?

It's a strategy to attract new customers.
--
Regards
Jon

"Jon" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) et
> none <""Bramble\"@(none)"> declared for all the world to
> hear...
> > Is anyone else with Virgin Media annoyed by these
> > offers.
> >
> > The customers who are already paying each month have to
> > pay £18 a month. New customers can sign up to pay £10
> > for the first 12 months.
> >
> > So I pay £90+ more a year than a new customer?
>
> It's a strategy to attract new customers.

And piss off existing ones.

Ivor

Jono wrote:
> none used his keyboard to write :
>> Is anyone else with Virgin Media annoyed by these offers.
>>
>> The customers who are already paying each month have to pay £18 a month.
>> New customers can sign up to pay £10 for the first 12 months.
>>
>> So I pay £90+ more a year than a new customer?
>
> Did you not get an acquisition offer during your first year?
>
>
No, what is one of those?

I can understand a new customer offer where they get the first couple of
months at a new rate. Every company does this to attract new custom.
But to offer a whole 12 months (the entire contract) at nearly 50% less
than the customers you already have!

I will find out from BT how much it is to move my phone line back to
them from Telewest/Virgin Media. Even if it works out at the same price
overall to move to a new ADSL provider I will do it just because I am so
annoyed.

Ivor Jones wrote:
> "Jon" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) et
>> none <""Bramble\"@(none)"> declared for all the world to
>> hear...
>>> Is anyone else with Virgin Media annoyed by these
>>> offers.
>>>
>>> The customers who are already paying each month have to
>>> pay £18 a month. New customers can sign up to pay £10
>>> for the first 12 months.
>>>
>>> So I pay £90+ more a year than a new customer?
>> It's a strategy to attract new customers.
>
> And piss off existing ones.
>
> Ivor
>
>
A strategy where present customers help finance the deal offered to new
customers.

A deal offering the entire contract at a different price is not a
strategy it's just a entirely different deal.

none wrote:

> Jono wrote:
> > none used his keyboard to write :
> >> Is anyone else with Virgin Media annoyed by these offers.
> >>
> >> The customers who are already paying each month have to pay £18 a month.
> >> New customers can sign up to pay £10 for the first 12 months.
> >>
> >> So I pay £90+ more a year than a new customer?
> >
> > Did you not get an acquisition offer during your first year?
> >
> >
> No, what is one of those?
>
> I can understand a new customer offer where they get the first couple of
> months at a new rate. Every company does this to attract new custom.
> But to offer a whole 12 months (the entire contract) at nearly 50% less
> than the customers you already have!
>
> I will find out from BT how much it is to move my phone line back to
> them from Telewest/Virgin Media. Even if it works out at the same price
> overall to move to a new ADSL provider I will do it just because I am so
> annoyed.

If you have a moan they'll probably reduce your monthly fee to £10. I'm paying
half-price for their digital TV service for example.

Graham

"none" <""Bramble\"@(none)"> wrote in message
news:(E-Mail Removed)...
> Is anyone else with Virgin Media annoyed by these offers.
>
> The customers who are already paying each month have to pay £18 a month.
> New customers can sign up to pay £10 for the first 12 months.
>
> So I pay £90+ more a year than a new customer?


Hi,

If outside any contractual obligation periods on broadband, how about
"deciding" to stop taking the broadband service, and the next day deciding
to "start" taking broadband service?


Best wishes,



News Reader


P.s. Reading their terms and conditions of this promotion and their previous
interpretation of "new" customer when applied to a particular service (i.e.
a new customer to the service being one that currently does not have that
service) I would imagine this is completely fine and correct - if you may
require to convince, persuade (or more accurately inform), any necessary
members of staff, etc. I.e. again... they say clearly not available to
existing broadband customers - when you ceased broadband service you are no
longer an existing broadband customer... hello.!

On 14 Mar 2007, none wrote:

>Every company does this to attract new custom.
>But to offer a whole 12 months (the entire contract) at nearly 50% less
>than the customers you already have!

For a period in 2005 the offers from TalkTalk for voice customers were
changing pretty much every month. The offers were usually for a full
year, and each one was different, from memory. Maybe they were just
hoping that something in each month would appeal to some new groups
of customers, and existing customers would not notice. Some would
have loved to switch, I expect, but couldn't. It was probably very
annoying, if one had seen a deal including international calls which
seemed attractive, and signed up, when the next offered free off-peak
calls to UK (perhaps saving much more than for few international calls
each year) and it was impossible to switch. I went onto Talk 2+ (that
was meant to only be valid for 12 months, and presumed they would then
start charging me the 3.89/month, but they've not charged me anything
more than calls - last payment was for 5p but it has been as high as
36p in the last 6 months :-) Most of my calls are made on 1899, or
using BT (to get free Caller Display) but having an active account
means that friends and clients can call my number for free at any
time, which suits them and me...