Virgin Media ADSL .....still slow during evenings and weekends

Weeks of testing my connection at various times of the day and it's
obvious for anyone to see that their ADSL broadband offering is now
the pits !

Weekday mornings I get a good 5 - 6 Mbps every day, positively screams
along.
No complaints there, except my boss would take exception if I took to
staying at home during the daytime to do my net surfing.

Get home in the evening, most days lucky if I get 200Kbps.

Some days I get delierious when I see that I'm getting as much as
500Kbps, but that's getting rarer these days.

Virgin Media UK Tech Support seem to acknowledge this, but they're not
that interested, they're looking for news jobs come the end of the
month.

Support in India may as well be on a different planet.

I know, I know...'what are you still doing with those jokers'..etc etc

I don't know why...perhaps it's cos hundreds of people have my Virign
e-mail address and it would be a pain changing.

Surely someone at Virgin Media knows what's going on ?

Their service is really dreadful these days.

Oh, I've just had an e-mail from Virgin Media...'Superfast broadband
and more'...ooh that hurts..

Jim.

(E-Mail Removed) wrote:

> Weeks of testing my connection at various times of the day and it's
> obvious for anyone to see that their ADSL broadband offering is now
> the pits !
>
> Weekday mornings I get a good 5 - 6 Mbps every day, positively screams
> along.
> No complaints there, except my boss would take exception if I took to
> staying at home during the daytime to do my net surfing.
>
> Get home in the evening, most days lucky if I get 200Kbps.
>
> Some days I get delierious when I see that I'm getting as much as
> 500Kbps, but that's getting rarer these days.
>
> Virgin Media UK Tech Support seem to acknowledge this, but they're not
> that interested, they're looking for news jobs come the end of the
> month.

Do tell more.


> Support in India may as well be on a different planet.
>
> I know, I know...'what are you still doing with those jokers'..etc etc
>
> I don't know why...perhaps it's cos hundreds of people have my Virign
> e-mail address and it would be a pain changing.
>
> Surely someone at Virgin Media knows what's going on ?
>
> Their service is really dreadful these days.
>
> Oh, I've just had an e-mail from Virgin Media...'Superfast broadband
> and more'...ooh that hurts..

The only way they'll ever get the message is when lots of people leave them. I
suggest you do that.

Graham

In article <(E-Mail Removed). com>,
(E-Mail Removed) writes
>Weeks of testing my connection at various times of the day and it's
>obvious for anyone to see that their ADSL broadband offering is now
>the pits !
>
>Weekday mornings I get a good 5 - 6 Mbps every day, positively screams
>along.
>No complaints there, except my boss would take exception if I took to
>staying at home during the daytime to do my net surfing.
>
>Get home in the evening, most days lucky if I get 200Kbps.
>
>Some days I get delierious when I see that I'm getting as much as
>500Kbps, but that's getting rarer these days.
>
>Virgin Media UK Tech Support seem to acknowledge this, but they're not
>that interested, they're looking for news jobs come the end of the
>month.
>
>Support in India may as well be on a different planet.
>
>I know, I know...'what are you still doing with those jokers'..etc etc
>
>I don't know why...perhaps it's cos hundreds of people have my Virign
>e-mail address and it would be a pain changing.
>
>Surely someone at Virgin Media knows what's going on ?
>
>Their service is really dreadful these days.
>
>Oh, I've just had an e-mail from Virgin Media...'Superfast broadband
>and more'...ooh that hurts..
>
>Jim.
>
My XL cable connection (20Mbps) goes down to less than 1Mbps every
evening. was great until the join up with NTL. VoIP call are of unusable
quality in the evening as well.
So its not just ADSL that is suffering.
I'm not expecting it to get better till a new buyer is found.
--
Bob Geddes

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) ups.com...
> Weeks of testing my connection at various times of the day and it's
> obvious for anyone to see that their ADSL broadband offering is now
> the pits !

Along with most others, according to reports ;-)

--
Carl Waring
DigiGuide:
Full: http://getdigiguide.com/?p=1&r=1495
Freeview (free): http://getdigiguide.com/?p=4&r=1495
Web-based: http://getdigiguide.com/?p=3&r=1495

Bob Geddes wrote:

> I'm not expecting it to get better till a new buyer is found.

Why do you expect it to get better then, especially if you're tolerating it now.
Why DO you tolerate it ? It's not exactly cheap.

Graham

On 29 Sep, 13:17, Eeyore <rabbitsfriendsandrelati...@hotmail.com>
wrote:
> Bob Geddes wrote:
> > I'm not expecting it to get better till a new buyer is found.
>
> Why do you expect it to get better then, especially if you're tolerating it now.
> Why DO you tolerate it ? It's not exactly cheap.
>
> Graham

48Kbps at the moment on a Saturday afternoon, I'm gonna go and get my
modem out ;-)

Crikey..OK I'll go get my MAC code...

Where shall I move to ?

Jim.

On 29 Sep, 15:03, jdr.sm...@virgin.net wrote:
> On 29 Sep, 13:17, Eeyore <rabbitsfriendsandrelati...@hotmail.com>
> wrote:
>
> > Bob Geddes wrote:
> > > I'm not expecting it to get better till a new buyer is found.
>
> > Why do you expect it to get better then, especially if you're tolerating it now.
> > Why DO you tolerate it ? It's not exactly cheap.
>
> > Graham
>
> 48Kbps at the moment on a Saturday afternoon, I'm gonna go and get my
> modem out ;-)
>
> Crikey..OK I'll go get my MAC code...
>
> Where shall I move to ?
>
> Jim.

"If you want to cancel your account press 4"

"we're really sorry to keep you waiting etc etc "

more of this for what seems like an eternity....

I think I know where we're going with this one....

......still waiting...

,,,,,,is anyone gonna answer ?.....

.....yawn,,,,,

..................

.......getting bored now.....

if that recorded voice thanks me once more for making Virgin Media the
best voted ISP in the UK...!!!!!!

....hells bells....

....ah ! the music has stopped ! (25mins) (felt longer..)

...Hurrah ! my MAC code should be e-mailed to me within the next 5
days !

I've been with them since 1995 apparently..sad..

The lady did apologize/sympathize with me, that made me feel a bit
better..

Oh well all systems go !

Now what ?

Jim.

On 29 Sep, 15:24, jdr.sm...@virgin.net wrote:
> On 29 Sep, 15:03, jdr.sm...@virgin.net wrote:
>
>
>
>
>
> > On 29 Sep, 13:17, Eeyore <rabbitsfriendsandrelati...@hotmail.com>
> > wrote:
>
> > > Bob Geddes wrote:
> > > > I'm not expecting it to get better till a new buyer is found.
>
> > > Why do you expect it to get better then, especially if you're tolerating it now.
> > > Why DO you tolerate it ? It's not exactly cheap.
>
> > > Graham
>
> > 48Kbps at the moment on a Saturday afternoon, I'm gonna go and get my
> > modem out ;-)
>
> > Crikey..OK I'll go get my MAC code...
>
> > Where shall I move to ?
>
> > Jim.
>
> "If you want to cancel your account press 4"
>
> "we're really sorry to keep you waiting etc etc "
>
> more of this for what seems like an eternity....
>
> I think I know where we're going with this one....
>
> .....still waiting...
>
> ,,,,,,is anyone gonna answer ?.....
>
> ....yawn,,,,,
>
> .................
>
> ......getting bored now.....
>
> if that recorded voice thanks me once more for making Virgin Media the
> best voted ISP in the UK...!!!!!!
>
> ...hells bells....
>
> ...ah ! the music has stopped ! (25mins) (felt longer..)
>
> ..Hurrah ! my MAC code should be e-mailed to me within the next 5
> days !
>
> I've been with them since 1995 apparently..sad..
>
> The lady did apologize/sympathize with me, that made me feel a bit
> better..
>
> Oh well all systems go !
>
> Now what ?
>
> Jim.- Hide quoted text -
>
> - Show quoted text -

ADSL24 Max Home 30 looks good.. 30GB a day and 300GB a month.

I need something more than 30GB a month, so the above is tempting

Jim.

On 29 Sep, 15:33, jdr.sm...@virgin.net wrote:
> On 29 Sep, 15:24, jdr.sm...@virgin.net wrote:
>
>
>
>
>
> > On 29 Sep, 15:03, jdr.sm...@virgin.net wrote:
>
> > > On 29 Sep, 13:17, Eeyore <rabbitsfriendsandrelati...@hotmail.com>
> > > wrote:
>
> > > > Bob Geddes wrote:
> > > > > I'm not expecting it to get better till a new buyer is found.
>
> > > > Why do you expect it to get better then, especially if you're tolerating it now.
> > > > Why DO you tolerate it ? It's not exactly cheap.
>
> > > > Graham
>
> > > 48Kbps at the moment on a Saturday afternoon, I'm gonna go and get my
> > > modem out ;-)
>
> > > Crikey..OK I'll go get my MAC code...
>
> > > Where shall I move to ?
>
> > > Jim.
>
> > "If you want to cancel your account press 4"
>
> > "we're really sorry to keep you waiting etc etc "
>
> > more of this for what seems like an eternity....
>
> > I think I know where we're going with this one....
>
> > .....still waiting...
>
> > ,,,,,,is anyone gonna answer ?.....
>
> > ....yawn,,,,,
>
> > .................
>
> > ......getting bored now.....
>
> > if that recorded voice thanks me once more for making Virgin Media the
> > best voted ISP in the UK...!!!!!!
>
> > ...hells bells....
>
> > ...ah ! the music has stopped ! (25mins) (felt longer..)
>
> > ..Hurrah ! my MAC code should be e-mailed to me within the next 5
> > days !
>
> > I've been with them since 1995 apparently..sad..
>
> > The lady did apologize/sympathize with me, that made me feel a bit
> > better..
>
> > Oh well all systems go !
>
> > Now what ?
>
> > Jim.- Hide quoted text -
>
> > - Show quoted text -
>
> ADSL24 Max Home 30 looks good.. 30GB a day and 300GB a month.
>
> I need something more than 30GB a month, so the above is tempting
>
> Jim.- Hide quoted text -
>
> - Show quoted text -

Crazy thing is...

Company that I work for is an Entanet reseller !

I've just logged onto our Entanet company reseller portal and I think
I can order up the same thing as with ADSL24 for less money still..

Oh well, I'll have a chat with the guys at work on Monday.

Jim.

(E-Mail Removed) wrote:

> Eeyore wrote:
> > Bob Geddes wrote:
> > > I'm not expecting it to get better till a new buyer is found.
> >
> > Why do you expect it to get better then, especially if you're tolerating it now.
> > Why DO you tolerate it ? It's not exactly cheap.
> >
> > Graham
>
> 48Kbps at the moment on a Saturday afternoon, I'm gonna go and get my
> modem out ;-)
>
> Crikey..OK I'll go get my MAC code...

You don't need a MAC just to give up using a cable connection.


> Where shall I move to ?

If you're looking for a high speed connection there's Be. Do you currently have a BT
line (even if currently disconnected) ? How far are you from the exchange ?

Graham