"Dev" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> A friend of mine passed away recently and his wife rang Virgin to t/f
> the card details to her name. Virgin in their wisdom have disconnected
> her BB and despite several phone calls they do not have an answer as
> to when she will be reconnected.
>
> What are the alternatives for an alternative ISP who can connect her
> BB quickly and what does she need from Virgin to do so please?
She needs to get a MAC code from her old BB provider...
I recommend that she goes for NDO Broadband,
http://www.adslguide.org.uk/isps/ispinfo.asp?isp=ndo ,
who I use and had no problems with them at all...