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V21 migration charge

 
 
Steve
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      02-22-2005, 11:12 AM
Is it just me, or does this condition in V21's terms and conditions
seem somewhat devious:

-----------------------
16.8 In the event that V Two One agrees to you migrating your
connection to an alternative provider, you must pay all the Charges
due, up to and including the date of expiry of the Minimum Period, and
you must pay a migration charge of £30.00 including VAT before V Two
One will provide your Migration Authorisation Code.
-----------------------

What could be the justification for charging someone £30.00 to
migrate? (Other than to put them off from migrating, that is).
 
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Paul Cummins
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      02-22-2005, 05:52 PM
In article <(E-Mail Removed)>,
(E-Mail Removed) (Steve) wrote:

> In the event that V Two One agrees to you migrating your
> connection to an alternative provider, you must pay all the Charges
> due, up to and including the date of expiry of the Minimum Period, and
> you must pay a migration charge of £30.00 including VAT before V Two
> One will provide your Migration Authorisation Code.


Don;t think Ofcom will be happy with that.

--
Paul Cummins - Always a NetHead
Wasting Bandwidth since 1981
 
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Grant
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      02-22-2005, 07:05 PM
"Paul Cummins" (E-Mail Removed) wrote in message
news:(E-Mail Removed)
> In article <(E-Mail Removed)>,
> (E-Mail Removed) (Steve) wrote:
>
>> In the event that V Two One agrees to you migrating your
>> connection to an alternative provider, you must pay all the Charges
>> due, up to and including the date of expiry of the Minimum Period,
>> and you must pay a migration charge of £30.00 including VAT before V
>> Two One will provide your Migration Authorisation Code.

>
> Don;t think Ofcom will be happy with that.


Why?


 
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David G
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      02-22-2005, 10:31 PM
Steve wrote:
> Is it just me, or does this condition in V21's terms and conditions
> seem somewhat devious:
>
> -----------------------
> 16.8 In the event that V Two One agrees to you migrating your
> connection to an alternative provider, you must pay all the Charges
> due, up to and including the date of expiry of the Minimum Period, and
> you must pay a migration charge of £30.00 including VAT before V Two
> One will provide your Migration Authorisation Code.
> -----------------------
>
> What could be the justification for charging someone £30.00 to
> migrate? (Other than to put them off from migrating, that is).


In my opinion a company to avoid. I nearly made an error in joining
them. Read through their ADSL forum for all the strife they have caused
their users since last November when they forcibly migrated all of them
to Telefonica. The £30 charge for a MAC code effectively kept all the
unhappy ones there, and those that were put onto the datastream were
locked in anyway, unless they went for a re-provide.

For some time they denied that the conversion had happened when it was
quite obvious that it had. Some of the comments made by the mods - well
I won't accuse them of lying but..................

There are better ISP's around.

--
Regards


David G
(remove r u n)
 
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