users on terminal server repeatedly getting new profile

I have a network with two physical locations. Site#1 has a Windows 2000
terminal server in application mode. Site#2 has several workstations
that connect to the terminal server. We recently connected these sites
by using some ZyXEL VPN concentrators over the internet. Before the
ZyXELs, their WAN link was a dedicated fractional T1 between. For both
methods of connecting, they have had the same problem.

The problem is that as users from site#2 log into the terminal server,
they frequently get a brand new user profile instead of the one they
used before. If you look at the server's C:\documents & settings folder
you will see repeat folders that look something like
\username.domain.xxx where XXX is number. We have some users that have
had 15 or 20 profiles in there at one time! The worst users are having
this happen every time they log in. For other users it happens
intermittantly.

Any ideas why the terminal server would look at a person's logon and
say "I haven't seen you before, here have a new profile." even though
there are a dozen or more profiles for that user already?

Thanks, Bryan

Do you have roaming or local profile?
--
MCSE w2k
MCSA w2k/ MCSA MESSAGING w2k
MCDBA


"(E-Mail Removed)" wrote:

> I have a network with two physical locations. Site#1 has a Windows 2000
> terminal server in application mode. Site#2 has several workstations
> that connect to the terminal server. We recently connected these sites
> by using some ZyXEL VPN concentrators over the internet. Before the
> ZyXELs, their WAN link was a dedicated fractional T1 between. For both
> methods of connecting, they have had the same problem.
>
> The problem is that as users from site#2 log into the terminal server,
> they frequently get a brand new user profile instead of the one they
> used before. If you look at the server's C:\documents & settings folder
> you will see repeat folders that look something like
> \username.domain.xxx where XXX is number. We have some users that have
> had 15 or 20 profiles in there at one time! The worst users are having
> this happen every time they log in. For other users it happens
> intermittantly.
>
> Any ideas why the terminal server would look at a person's logon and
> say "I haven't seen you before, here have a new profile." even though
> there are a dozen or more profiles for that user already?
>
> Thanks, Bryan
>
>