User cannot access the web

Hello.
One of the users in the company I work for, cannot access the web. As far as
I can see, it's not a firewall problem, since the Cisco PIX firewall we use,
hasn't blocked the access of his machine's IP address.
Everything about the TCP/IP, DNS etc. seems to be set ok as well. If you
ping an outside address or site you get a reply but when you type an address
on IE it won't open.
I could use any idea before having to check it back on Monday.

Thani you in advance for your time and help!

hi,
check if the user have some bad proxy settings. other users on that computer
can access the web?
--
Dragos CAMARA
MCSA Windows 2003 server


"GeAr" wrote:

> Hello.
> One of the users in the company I work for, cannot access the web. As far as
> I can see, it's not a firewall problem, since the Cisco PIX firewall we use,
> hasn't blocked the access of his machine's IP address.
> Everything about the TCP/IP, DNS etc. seems to be set ok as well. If you
> ping an outside address or site you get a reply but when you type an address
> on IE it won't open.
> I could use any idea before having to check it back on Monday.
>
> Thani you in advance for your time and help!

hi,
no proxy server is used in our company so there are no proxy settings needed.
There are no other user accounts on that machine. Should I try logging in
with the built-in administrator account and see what happens?

Thank you for your help!

"Dragos CAMARA" wrote:

> hi,
> check if the user have some bad proxy settings. other users on that computer
> can access the web?
> --
> Dragos CAMARA
> MCSA Windows 2003 server
>
>
> "GeAr" wrote:
>
> > Hello.
> > One of the users in the company I work for, cannot access the web. As far as
> > I can see, it's not a firewall problem, since the Cisco PIX firewall we use,
> > hasn't blocked the access of his machine's IP address.
> > Everything about the TCP/IP, DNS etc. seems to be set ok as well. If you
> > ping an outside address or site you get a reply but when you type an address
> > on IE it won't open.
> > I could use any idea before having to check it back on Monday.
> >
> > Thani you in advance for your time and help!

hi,
yes you could try with a admin, ftp, telnet are working or just the http
isnt working?
--
Dragos CAMARA
MCSA Windows 2003 server


"GeAr" wrote:

> hi,
> no proxy server is used in our company so there are no proxy settings needed.
> There are no other user accounts on that machine. Should I try logging in
> with the built-in administrator account and see what happens?
>
> Thank you for your help!
>
> "Dragos CAMARA" wrote:
>
> > hi,
> > check if the user have some bad proxy settings. other users on that computer
> > can access the web?
> > --
> > Dragos CAMARA
> > MCSA Windows 2003 server
> >
> >
> > "GeAr" wrote:
> >
> > > Hello.
> > > One of the users in the company I work for, cannot access the web. As far as
> > > I can see, it's not a firewall problem, since the Cisco PIX firewall we use,
> > > hasn't blocked the access of his machine's IP address.
> > > Everything about the TCP/IP, DNS etc. seems to be set ok as well. If you
> > > ping an outside address or site you get a reply but when you type an address
> > > on IE it won't open.
> > > I could use any idea before having to check it back on Monday.
> > >
> > > Thani you in advance for your time and help!

Hi,

I should have to wait to try it at work, so I'll get back with the answers
tomorrow morning.

Thanks a lot for your help!

"Dragos CAMARA" wrote:

> hi,
> yes you could try with a admin, ftp, telnet are working or just the http
> isnt working?
> --
> Dragos CAMARA
> MCSA Windows 2003 server
>
>
> "GeAr" wrote:
>
> > hi,
> > no proxy server is used in our company so there are no proxy settings needed.
> > There are no other user accounts on that machine. Should I try logging in
> > with the built-in administrator account and see what happens?
> >
> > Thank you for your help!
> >
> > "Dragos CAMARA" wrote:
> >
> > > hi,
> > > check if the user have some bad proxy settings. other users on that computer
> > > can access the web?
> > > --
> > > Dragos CAMARA
> > > MCSA Windows 2003 server
> > >
> > >
> > > "GeAr" wrote:
> > >
> > > > Hello.
> > > > One of the users in the company I work for, cannot access the web. As far as
> > > > I can see, it's not a firewall problem, since the Cisco PIX firewall we use,
> > > > hasn't blocked the access of his machine's IP address.
> > > > Everything about the TCP/IP, DNS etc. seems to be set ok as well. If you
> > > > ping an outside address or site you get a reply but when you type an address
> > > > on IE it won't open.
> > > > I could use any idea before having to check it back on Monday.
> > > >
> > > > Thani you in advance for your time and help!

Hi,

Both FTP and telnet connect successfully. Ping replies as well.
I have also checked another IP that belongs to the same subnet and it
connects too. I tried changing the IP that works, to the PC which can't
connect and it won't connect either.
My colleagues who checked our PIX firewall, said that PC's IP isn't blocked.
Trace root also works on that PC.
It's really confusing!

Thank you!

"GeAr" wrote:

> Hello.
> One of the users in the company I work for, cannot access the web. As far as
> I can see, it's not a firewall problem, since the Cisco PIX firewall we use,
> hasn't blocked the access of his machine's IP address.
> Everything about the TCP/IP, DNS etc. seems to be set ok as well. If you
> ping an outside address or site you get a reply but when you type an address
> on IE it won't open.
> I could use any idea before having to check it back on Monday.
>
> Thani you in advance for your time and help!

hi,
download and run winsockxpfix from
http://www.snapfiles.com/get/winsockxpfix.html
--
Dragos CAMARA
MCSA Windows 2003 server


"GeAr" wrote:

> Hi,
>
> Both FTP and telnet connect successfully. Ping replies as well.
> I have also checked another IP that belongs to the same subnet and it
> connects too. I tried changing the IP that works, to the PC which can't
> connect and it won't connect either.
> My colleagues who checked our PIX firewall, said that PC's IP isn't blocked.
> Trace root also works on that PC.
> It's really confusing!
>
> Thank you!
>
> "GeAr" wrote:
>
> > Hello.
> > One of the users in the company I work for, cannot access the web. As far as
> > I can see, it's not a firewall problem, since the Cisco PIX firewall we use,
> > hasn't blocked the access of his machine's IP address.
> > Everything about the TCP/IP, DNS etc. seems to be set ok as well. If you
> > ping an outside address or site you get a reply but when you type an address
> > on IE it won't open.
> > I could use any idea before having to check it back on Monday.
> >
> > Thani you in advance for your time and help!