USB Problem

Is it USB 2? Are the USB 2 drivers installed?

Got Service Pack 1 installed?

Just a few things that spring to mind.

Cheers
Simon

"AF" <(E-Mail Removed)> wrote in message
news:disPc.411$(E-Mail Removed)...
> Hi i recentally format and done a clean install of xp pro for a friend, he
> has ntl broadband 150k, which connects via USB, the machine only has one
USB
> port, i set all the internet backup again, but yesterday he rang me to
tell
> me the internet was down, so i looked and the modem wasnt even installed
and
> will not detect now, i have used a different cable, tried a usb hub and
> tried plugging in a usb webcam and that is not detected.
>
> Has the USB died on the motherboard? if so what can i do will they need a
> new motherboard or can you get USB PCI Slots?
>
> TIA
>
> AF
>
>

Check the Device Manager (Control Panel - System) to ensure that the USB is
installed and working, you may need to download drivers or install them from
the Motherboard CD if supplied.
Yes, you can buy PCI USB cards, 1 USB port is a bit lame anyway.
If there is a 2nd PCI slot available, get an Ethernet card too and use this
to connect the PC to the Modem, NTL should have supplied an Ethernet cable
and recommends using this instead of USB.

http://www.planetmicro.co.uk/results...Cards&images=1

http://www.planetmicro.co.uk/results...Cards&images=1

Hi i recentally format and done a clean install of xp pro for a friend, he
has ntl broadband 150k, which connects via USB, the machine only has one USB
port, i set all the internet backup again, but yesterday he rang me to tell
me the internet was down, so i looked and the modem wasnt even installed and
will not detect now, i have used a different cable, tried a usb hub and
tried plugging in a usb webcam and that is not detected.

Has the USB died on the motherboard? if so what can i do will they need a
new motherboard or can you get USB PCI Slots?

TIA

AF

> Service Pack 1 installed, its not USB 2

Got anything else to test the port with?

Cheers
Simon

Service Pack 1 installed, its not USB 2
"Simon G" <(E-Mail Removed)> wrote in message
news:20040802095601.287$(E-Mail Removed)...
> Is it USB 2? Are the USB 2 drivers installed?
>
> Got Service Pack 1 installed?
>
> Just a few things that spring to mind.
>
> Cheers
> Simon
>
>

"AF" <(E-Mail Removed)> wrote in message
news:disPc.411$(E-Mail Removed)...
> Hi i recentally format and done a clean install of xp pro for a friend, he
> has ntl broadband 150k, which connects via USB, the machine only has one
> USB
> port, i set all the internet backup again, but yesterday he rang me to
> tell
> me the internet was down, so i looked and the modem wasnt even installed
> and
> will not detect now, i have used a different cable, tried a usb hub and
> tried plugging in a usb webcam and that is not detected.
>
> Has the USB died on the motherboard? if so what can i do will they need a
> new motherboard or can you get USB PCI Slots?
>
> TIA
>
> AF
>

Have you checked the bios? Gremlins might have got in and disabled USB
support... you never know y'know.

;-)
Andy

On Mon, 02 Aug 2004 14:34:49 GMT, "AF" <(E-Mail Removed)> wrote:

>Has the USB died on the motherboard? if so what can i do will they need a
>new motherboard or can you get USB PCI Slots?

I recently bought a PCI USB 2.0 card from a computer fair for £4.

Works a treat. 3 external ports and 1 internal port.

Nick.

AF wrote:

> Hi i recentally format and done a clean install of xp pro for a friend, he
> has ntl broadband 150k, which connects via USB, the machine only has one USB
> port, i set all the internet backup again, but yesterday he rang me to tell
> me the internet was down, so i looked and the modem wasnt even installed and
> will not detect now, i have used a different cable, tried a usb hub and
> tried plugging in a usb webcam and that is not detected.
>
> Has the USB died on the motherboard? if so what can i do will they need a
> new motherboard or can you get USB PCI Slots?
>
> TIA
>
> AF
>
>
Stick a USB 2 PCI card in solves most problems -- not worth even
trying to get a reilable connection with an onboard USB 1.0 port
paricularly if it is a Via chipset.

On Mon, 02 Aug 2004 14:34:49 GMT, "AF" <(E-Mail Removed)> wrote:

>Hi i recentally format and done a clean install of xp pro for a friend, he
>has ntl broadband 150k, which connects via USB, the machine only has one USB
>port, i set all the internet backup again, but yesterday he rang me to tell
>me the internet was down, so i looked and the modem wasnt even installed and
>will not detect now, i have used a different cable, tried a usb hub and
>tried plugging in a usb webcam and that is not detected.
>
>Has the USB died on the motherboard? if so what can i do will they need a
>new motherboard or can you get USB PCI Slots?

USB2 expansion cards are readily available, if in fact his USB
is knackered. Much, much cheaper than replacing the motherboard.

--

Jock.

On Mon, 02 Aug 2004 15:18:01 GMT, "AF" <(E-Mail Removed)> wrote:

>"Simon G" <(E-Mail Removed)> wrote in message
>news:20040802095601.287$(E-Mail Removed). ..
>> Is it USB 2? Are the USB 2 drivers installed?
>>
>> Got Service Pack 1 installed?
>>
>> Just a few things that spring to mind.

>Service Pack 1 installed, its not USB 2.

In that case a USB 2 expansion card would the ideal
solution. Better USB and more than one port.

(PC World sell them).

--

Jock.