USB modem losing sync (since Windows rebuild)

Current setup is Windows XP with BT Voyager USB modem. ISP is
EFHBroadband.

I've had problems before with my modem losing sync, but recently these
problems have increased following my reinstallation of windows and the
modem drivers on the PC in question.

What happens is that occasionally the modem will lose sync and drop the
connection. It will then, usually, resync and reconnect. This seems to
happen pretty much randomly but can be as often as every ten minutes.
Unfortunately, it doesnt always resync and sometimes the PC seems to
hang or sometimes the modem needs to be power cycled.

Like I said, weirdly, its been a bit more flaky since I reinstalled.

Question is, is this a BT line fault, an ISP problem, or a problem
related to my PC/modem?

I'm guessing next thing to try would be an ethernet modem and/or
router....

paulfoel wrote:
> Current setup is Windows XP with BT Voyager USB modem. ISP is
> EFHBroadband.
>
> I've had problems before with my modem losing sync, but recently these
> problems have increased following my reinstallation of windows and the
> modem drivers on the PC in question.
>
> What happens is that occasionally the modem will lose sync and drop the
> connection. It will then, usually, resync and reconnect. This seems to
> happen pretty much randomly but can be as often as every ten minutes.
> Unfortunately, it doesnt always resync and sometimes the PC seems to
> hang or sometimes the modem needs to be power cycled.
>
> Like I said, weirdly, its been a bit more flaky since I reinstalled.
>
> Question is, is this a BT line fault, an ISP problem, or a problem
> related to my PC/modem?
>
> I'm guessing next thing to try would be an ethernet modem and/or
> router....
>

Well it could be in loads of areas. Obviously first thing I'd try (least
expensive), is just making sure you have the right and latest drivers
for your mobo chipset, the latest drivers for your usb, the latest
drivers for your modem, then go and update Windows.

As to anything else you can try, I'll leave that to other people.

Im guessing though with your USB modem, you probably wont be able to
find out the stats on your line, which means there's an increased chance
of being fobbed off by your ISP/BT.

Just thinking though... Obviously try connecting to your master socket
if not already done, try with new filters, buy another modem or another
motherboard... Frankly with MaxDSL and potential limitations on USB
Modems, and also the possibility of ADSL2 ADSL2+ in terms of LLU, it
might be worth investing in a new ethernet modem anyhow. Im trying an
ADSL2MUE modem (if Amtrak ever gets around to delivering it today - it's
last status, with the driver. that was 9am)

I've got a green frog alcatel usb modem that's been rock solid for me
that I might be selling today :-)

Cya
Simon

> What happens is that occasionally the modem will lose sync and drop
the
> connection. It will then, usually, resync and reconnect. This seems
to
> happen pretty much randomly but can be as often as every ten
minutes.
> Unfortunately, it doesnt always resync and sometimes the PC seems to
> hang or sometimes the modem needs to be power cycled.
>
> Question is, is this a BT line fault, an ISP problem, or a problem
> related to my PC/modem?
>
======================================
The least likely thing, by far, is a line fault. There are 100,000
other different ways of things going wrong. The system is so complex
it suffers from contention and psychological problems. And it is just
as likely to cure itself if you wait. Try a short holiday.