unanswered 2003 server ras issue

I have Windows 2003 server set up using RAS with a single USR external
modem.
All is fine I have about 20 users dialling in form time to time.
The problem I have is, if for any reason one of the users does not connect
I have to re tick the modem to use in the ras configuration.
What seems to be happening is, if a failure occurs it unticks the modem to
use which is a bit strange and very annoying.
This normally happens over the weekend when no support is available.
Thanks.
Jon.

It's probably a modem problem rather than the OS. We had this problem with
modems on a Unix dialup server. Every now and then one would just refuse to
answer and needed resetting.

"Jon Sharrock" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I have Windows 2003 server set up using RAS with a single USR external
> modem.
> All is fine I have about 20 users dialling in form time to time.
> The problem I have is, if for any reason one of the users does not
connect
> I have to re tick the modem to use in the ras configuration.
> What seems to be happening is, if a failure occurs it unticks the modem to
> use which is a bit strange and very annoying.
> This normally happens over the weekend when no support is available.
> Thanks.
> Jon.
>
>
>

We have tried several modems to test this but they all do the same so I
ruled this theory out.
Any other ideas appreciated.
Jon.


"Bill Grant" <not.available@online> wrote in message
news:%(E-Mail Removed)...
> It's probably a modem problem rather than the OS. We had this problem
with
> modems on a Unix dialup server. Every now and then one would just refuse
to
> answer and needed resetting.
>
> "Jon Sharrock" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> >
> > I have Windows 2003 server set up using RAS with a single USR external
> > modem.
> > All is fine I have about 20 users dialling in form time to time.
> > The problem I have is, if for any reason one of the users does not
> connect
> > I have to re tick the modem to use in the ras configuration.
> > What seems to be happening is, if a failure occurs it unticks the modem
to
> > use which is a bit strange and very annoying.
> > This normally happens over the weekend when no support is available.
> > Thanks.
> > Jon.
> >
> >
> >
>
>