Unable tio Ping externally

Hi

I apologise if this thread may not come in this section.

Anyhow, cannot ping Pubic IP address externally but can internally from the
server.

We have Symantec Corporation Edition version 10.1 installed on a Windows
2003 Server. I don't think this is cacusing the issue, as I have never know
this version prevent external connections.

Appropriate firewall rules are set on the ADSL router.

Any other ideas? Could it be the ISP.

Kind regards,
Jeff

Use tracert to find out where the traffic go and where stop.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"jeffuk123" <(E-Mail Removed)> wrote in message news:947C4934-B74F-42CE-8A7A-(E-Mail Removed)...
Hi

I apologise if this thread may not come in this section.

Anyhow, cannot ping Pubic IP address externally but can internally from the
server.

We have Symantec Corporation Edition version 10.1 installed on a Windows
2003 Server. I don't think this is cacusing the issue, as I have never know
this version prevent external connections.

Appropriate firewall rules are set on the ADSL router.

Any other ideas? Could it be the ISP.

Kind regards,
Jeff

Thank you

"Robert L [MVP - Networking]" wrote:

> Use tracert to find out where the traffic go and where stop.
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
> "jeffuk123" <(E-Mail Removed)> wrote in message news:947C4934-B74F-42CE-8A7A-(E-Mail Removed)...
> Hi
>
> I apologise if this thread may not come in this section.
>
> Anyhow, cannot ping Pubic IP address externally but can internally from the
> server.
>
> We have Symantec Corporation Edition version 10.1 installed on a Windows
> 2003 Server. I don't think this is cacusing the issue, as I have never know
> this version prevent external connections.
>
> Appropriate firewall rules are set on the ADSL router.
>
> Any other ideas? Could it be the ISP.
>
> Kind regards,
> Jeff