Unable to join SBS 2003 Domain on XP client

I have an XP clinet that cannot join our SBS 2003 dmoain. The XP client
receives an IP address from the server's DHCP services, can access the
internet, and can ping the server from a commnd prompt (using the name or ip
address). I right click on My computer, Computer Name, Change, and in the
domain box type in our domain (the same as all of the other clients I've
joined to the domain without issues, including XP, Windows 2000 and Vista
clients). I get a message saying "The Network Path Was not Found". I tried
updating the network driver for the NIC and even changed to a new NIC. There
is no antivirus running on either machine (client or server) at this time but
still no success. Any assistance would be greatly appreciated. Thanks.

"Beterman" <(E-Mail Removed)> wrote in message newsE48537E-54F1-4A34-A8A2-(E-Mail Removed)...
>I have an XP clinet that cannot join our SBS 2003 dmoain. The XP client
> receives an IP address from the server's DHCP services, can access the
> internet, and can ping the server from a commnd prompt (using the name or ip
> address). I right click on My computer, Computer Name, Change, and in the
> domain box type in our domain (the same as all of the other clients I've
> joined to the domain without issues, including XP, Windows 2000 and Vista
> clients). I get a message saying "The Network Path Was not Found". I tried
> updating the network driver for the NIC and even changed to a new NIC. There
> is no antivirus running on either machine (client or server) at this time but
> still no success. Any assistance would be greatly appreciated. Thanks.


What DNS addresses are being provided the client through DHCP?

Can you post an ipconfig /all from the SBS and the workstation in question, please?

Thanks,

--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and confers no rights.

Please reply back to the newsgroup/forum to benefit from collaboration among responding engineers, as well as to help others benefit from your resolution.

Ace Fekay, MCT, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSA Messaging
Microsoft Certified Trainer
(E-Mail Removed)
http://twitter.com/acefekay

For urgent issues, you may want to contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers.

Hello Beterman,

Sounds like DNS problem, please post an unedited ipconfig /all from the client
and the server. Also keep in mind that for SBS related tasks you better use
one of this:
microsoft.public.windows.server.sbs

or

https://connect.microsoft.com/sbs08/...i/default.aspx

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


> I have an XP clinet that cannot join our SBS 2003 dmoain. The XP
> client receives an IP address from the server's DHCP services, can
> access the internet, and can ping the server from a commnd prompt
> (using the name or ip address). I right click on My computer, Computer
> Name, Change, and in the domain box type in our domain (the same as
> all of the other clients I've joined to the domain without issues,
> including XP, Windows 2000 and Vista clients). I get a message saying
> "The Network Path Was not Found". I tried updating the network driver
> for the NIC and even changed to a new NIC. There is no antivirus
> running on either machine (client or server) at this time but still no
> success. Any assistance would be greatly appreciated. Thanks.
>

** Server IPCONFIG /ALL **

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Rever
Primary Dns Suffix . . . . . . . : gray.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : gray.local

Ethernet adapter Server Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : HP NC105i PCIe Gigabit Server Adapter
Physical Address. . . . . . . . . : 00-24-71-B2-00-D3
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.1.8
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.1.1
DNS Servers . . . . . . . . . . . : 10.10.1.8
Primary WINS Server . . . . . . . : 10.10.1.8

C:\Documents and Settings\Administrator>


** Client IPCONFG /ALL **

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator.WRKSTA3>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : WRKSTA3
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gray.local

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : gray.local
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Desktop
Adapter

Physical Address. . . . . . . . . : 00-0F-0B-6C-EC-06
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.10.1.12
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.1.1
DHCP Server . . . . . . . . . . . : 10.10.1.8
DNS Servers . . . . . . . . . . . : 10.10.1.8
Primary WINS Server . . . . . . . : 10.10.1.8
Lease Obtained. . . . . . . . . . : Friday, July 10, 2009 9:58:48 AM
Lease Expires . . . . . . . . . . : Saturday, July 18, 2009 9:58:48 AM

C:\Documents and Settings\Administrator.WRKSTA3>


I've tried it after setting the Primary DNS Suffix to gray.local, also without
success.

Thanks for any assistance.


"Meinolf Weber [MVP-DS]" wrote:

> Hello Beterman,
>
> Sounds like DNS problem, please post an unedited ipconfig /all from the client
> and the server. Also keep in mind that for SBS related tasks you better use
> one of this:
> microsoft.public.windows.server.sbs
>
> or
>
> https://connect.microsoft.com/sbs08/...i/default.aspx
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>
> > I have an XP clinet that cannot join our SBS 2003 dmoain. The XP
> > client receives an IP address from the server's DHCP services, can
> > access the internet, and can ping the server from a commnd prompt
> > (using the name or ip address). I right click on My computer, Computer
> > Name, Change, and in the domain box type in our domain (the same as
> > all of the other clients I've joined to the domain without issues,
> > including XP, Windows 2000 and Vista clients). I get a message saying
> > "The Network Path Was not Found". I tried updating the network driver
> > for the NIC and even changed to a new NIC. There is no antivirus
> > running on either machine (client or server) at this time but still no
> > success. Any assistance would be greatly appreciated. Thanks.
> >
>
>
>

"Beterman" <(E-Mail Removed)> wrote in message news:3D9805FD-FA1B-4B4B-927F-(E-Mail Removed)...
> ** Server IPCONFIG /ALL **
>
> Microsoft Windows [Version 5.2.3790]
> (C) Copyright 1985-2003 Microsoft Corp.
>
> C:\Documents and Settings\Administrator>ipconfig /all
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : Rever
> Primary Dns Suffix . . . . . . . : gray.local
> Node Type . . . . . . . . . . . . : Unknown
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : Yes
> DNS Suffix Search List. . . . . . : gray.local
>
> Ethernet adapter Server Local Area Connection:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : HP NC105i PCIe Gigabit Server Adapter
> Physical Address. . . . . . . . . : 00-24-71-B2-00-D3
> DHCP Enabled. . . . . . . . . . . : No
> IP Address. . . . . . . . . . . . : 10.10.1.8
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 10.10.1.1
> DNS Servers . . . . . . . . . . . : 10.10.1.8
> Primary WINS Server . . . . . . . : 10.10.1.8
>
> C:\Documents and Settings\Administrator>
>
>
> ** Client IPCONFG /ALL **
>
> Microsoft Windows XP [Version 5.1.2600]
> (C) Copyright 1985-2001 Microsoft Corp.
>
> C:\Documents and Settings\Administrator.WRKSTA3>ipconfig /all
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : WRKSTA3
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
> DNS Suffix Search List. . . . . . : gray.local
>
> Ethernet adapter Local Area Connection 3:
>
> Connection-specific DNS Suffix . : gray.local
> Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Desktop
> Adapter
>
> Physical Address. . . . . . . . . : 00-0F-0B-6C-EC-06
> Dhcp Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> IP Address. . . . . . . . . . . . : 10.10.1.12
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 10.10.1.1
> DHCP Server . . . . . . . . . . . : 10.10.1.8
> DNS Servers . . . . . . . . . . . : 10.10.1.8
> Primary WINS Server . . . . . . . : 10.10.1.8
> Lease Obtained. . . . . . . . . . : Friday, July 10, 2009 9:58:48 AM
> Lease Expires . . . . . . . . . . : Saturday, July 18, 2009 9:58:48 AM
>
> C:\Documents and Settings\Administrator.WRKSTA3>
>
>
> I've tried it after setting the Primary DNS Suffix to gray.local, also without
> success.
>
> Thanks for any assistance.

Hello Beterman,

The Search Suffix also needs to be set in order for the client side resolver to use the suffix to query DNS using the search suffix. Usually the search suffix is automatically populated once you've set the Primary DNS Suffix and have restarted the workstation. Provide an updated ipconfig /all of the workstation to see if the search suffix is populated. If not, the NIC settings could have been altered to not populate it (IP properties, DNS tab).

You can also supply it automatically in DHCP - Scope or Server Option 015 - populate it with gray.local, then renew the workstation's config with ipconfig /release, ipconfig /renew.

Ace

Set the primary DNS Suffix to gray.local without success. I did reboot the
workstation after adding the Primary DNS Suffix. The ipconfig /all is as
follows.

** Client IPCONFG /ALL **

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator.WRKSTA3>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : WRKSTA3
Primary Dns Suffix . . . . . . . : gray.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gray.local

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : gray.local
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Desktop
Adapter

Physical Address. . . . . . . . . : 00-0F-0B-6C-EC-06
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.10.1.12
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.1.1
DHCP Server . . . . . . . . . . . : 10.10.1.8
DNS Servers . . . . . . . . . . . : 10.10.1.8
Primary WINS Server . . . . . . . : 10.10.1.8
Lease Obtained. . . . . . . . . . : Friday, July 10, 2009 11:53:27 AM
Lease Expires . . . . . . . . . . : Saturday, July 18, 2009 11:53:27 AM

C:\Documents and Settings\Administrator.WRKSTA3>


"Ace Fekay [Microsoft Certified Trainer]" wrote:

> "Beterman" <(E-Mail Removed)> wrote in message news:3D9805FD-FA1B-4B4B-927F-(E-Mail Removed)...
> > ** Server IPCONFIG /ALL **
> >
> > Microsoft Windows [Version 5.2.3790]
> > (C) Copyright 1985-2003 Microsoft Corp.
> >
> > C:\Documents and Settings\Administrator>ipconfig /all
> >
> > Windows IP Configuration
> >
> > Host Name . . . . . . . . . . . . : Rever
> > Primary Dns Suffix . . . . . . . : gray.local
> > Node Type . . . . . . . . . . . . : Unknown
> > IP Routing Enabled. . . . . . . . : No
> > WINS Proxy Enabled. . . . . . . . : Yes
> > DNS Suffix Search List. . . . . . : gray.local
> >
> > Ethernet adapter Server Local Area Connection:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : HP NC105i PCIe Gigabit Server Adapter
> > Physical Address. . . . . . . . . : 00-24-71-B2-00-D3
> > DHCP Enabled. . . . . . . . . . . : No
> > IP Address. . . . . . . . . . . . : 10.10.1.8
> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > Default Gateway . . . . . . . . . : 10.10.1.1
> > DNS Servers . . . . . . . . . . . : 10.10.1.8
> > Primary WINS Server . . . . . . . : 10.10.1.8
> >
> > C:\Documents and Settings\Administrator>
> >
> >
> > ** Client IPCONFG /ALL **
> >
> > Microsoft Windows XP [Version 5.1.2600]
> > (C) Copyright 1985-2001 Microsoft Corp.
> >
> > C:\Documents and Settings\Administrator.WRKSTA3>ipconfig /all
> >
> > Windows IP Configuration
> >
> > Host Name . . . . . . . . . . . . : WRKSTA3
> > Primary Dns Suffix . . . . . . . :
> > Node Type . . . . . . . . . . . . : Hybrid
> > IP Routing Enabled. . . . . . . . : No
> > WINS Proxy Enabled. . . . . . . . : No
> > DNS Suffix Search List. . . . . . : gray.local
> >
> > Ethernet adapter Local Area Connection 3:
> >
> > Connection-specific DNS Suffix . : gray.local
> > Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Desktop
> > Adapter
> >
> > Physical Address. . . . . . . . . : 00-0F-0B-6C-EC-06
> > Dhcp Enabled. . . . . . . . . . . : Yes
> > Autoconfiguration Enabled . . . . : Yes
> > IP Address. . . . . . . . . . . . : 10.10.1.12
> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > Default Gateway . . . . . . . . . : 10.10.1.1
> > DHCP Server . . . . . . . . . . . : 10.10.1.8
> > DNS Servers . . . . . . . . . . . : 10.10.1.8
> > Primary WINS Server . . . . . . . : 10.10.1.8
> > Lease Obtained. . . . . . . . . . : Friday, July 10, 2009 9:58:48 AM
> > Lease Expires . . . . . . . . . . : Saturday, July 18, 2009 9:58:48 AM
> >
> > C:\Documents and Settings\Administrator.WRKSTA3>
> >
> >
> > I've tried it after setting the Primary DNS Suffix to gray.local, also without
> > success.
> >
> > Thanks for any assistance.
>
> Hello Beterman,
>
> The Search Suffix also needs to be set in order for the client side resolver to use the suffix to query DNS using the search suffix. Usually the search suffix is automatically populated once you've set the Primary DNS Suffix and have restarted the workstation. Provide an updated ipconfig /all of the workstation to see if the search suffix is populated. If not, the NIC settings could have been altered to not populate it (IP properties, DNS tab).
>
> You can also supply it automatically in DHCP - Scope or Server Option 015 - populate it with gray.local, then renew the workstation's config with ipconfig /release, ipconfig /renew.
>
> Ace
>
>
>

"Beterman" <(E-Mail Removed)> wrote in message news:71FB9897-FEE1-481D-B328-(E-Mail Removed)...
> Set the primary DNS Suffix to gray.local without success. I did reboot the
> workstation after adding the Primary DNS Suffix. The ipconfig /all is as
> follows.
>
> ** Client IPCONFG /ALL **
>
> Microsoft Windows XP [Version 5.1.2600]
> (C) Copyright 1985-2001 Microsoft Corp.
>
> C:\Documents and Settings\Administrator.WRKSTA3>ipconfig /all
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : WRKSTA3
> Primary Dns Suffix . . . . . . . : gray.local
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
> DNS Suffix Search List. . . . . . : gray.local
>
> Ethernet adapter Local Area Connection 3:
>
> Connection-specific DNS Suffix . : gray.local
> Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Desktop
> Adapter
>
> Physical Address. . . . . . . . . : 00-0F-0B-6C-EC-06
> Dhcp Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> IP Address. . . . . . . . . . . . : 10.10.1.12
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 10.10.1.1
> DHCP Server . . . . . . . . . . . : 10.10.1.8
> DNS Servers . . . . . . . . . . . : 10.10.1.8
> Primary WINS Server . . . . . . . : 10.10.1.8
> Lease Obtained. . . . . . . . . . : Friday, July 10, 2009 11:53:27 AM
> Lease Expires . . . . . . . . . . : Saturday, July 18, 2009 11:53:27 AM

This actually looks fine. Thank you for posting it.

Is there a firewall enabled on the workstation or on the SBS server? How about ISA?

Ace

No firewall on the client. I made sure that the firewall was turned off on
the NIC. The SBS server does not have a firewall between it and the clients.
ISA is not installed. Not sure if I mentioned that I can ping the server from
the client using the Server name and/or the IP address. All of the other
workstations on the network (approx. 26) can and have been joined to the
domain without incident.

I read an article on the Net that mentioned WINSOCK being corrupt. I tried
removing the "Client for Microsoft Networks" service and reinstalling it and
it didn't make a difference. I know that TCP/IP really directly interacts
with the
WINSOCK but I was unable to remove and reinstall the TCP/IP protocol. I'm
not sure if it's because the NIC is setup for DHCP or if this even has
anything to do
with this situation.

Thanks for any insight.


"Ace Fekay [Microsoft Certified Trainer]" wrote:

> "Beterman" <(E-Mail Removed)> wrote in message news:71FB9897-FEE1-481D-B328-(E-Mail Removed)...
> > Set the primary DNS Suffix to gray.local without success. I did reboot the
> > workstation after adding the Primary DNS Suffix. The ipconfig /all is as
> > follows.
> >
> > ** Client IPCONFG /ALL **
> >
> > Microsoft Windows XP [Version 5.1.2600]
> > (C) Copyright 1985-2001 Microsoft Corp.
> >
> > C:\Documents and Settings\Administrator.WRKSTA3>ipconfig /all
> >
> > Windows IP Configuration
> >
> > Host Name . . . . . . . . . . . . : WRKSTA3
> > Primary Dns Suffix . . . . . . . : gray.local
> > Node Type . . . . . . . . . . . . : Hybrid
> > IP Routing Enabled. . . . . . . . : No
> > WINS Proxy Enabled. . . . . . . . : No
> > DNS Suffix Search List. . . . . . : gray.local
> >
> > Ethernet adapter Local Area Connection 3:
> >
> > Connection-specific DNS Suffix . : gray.local
> > Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Desktop
> > Adapter
> >
> > Physical Address. . . . . . . . . : 00-0F-0B-6C-EC-06
> > Dhcp Enabled. . . . . . . . . . . : Yes
> > Autoconfiguration Enabled . . . . : Yes
> > IP Address. . . . . . . . . . . . : 10.10.1.12
> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > Default Gateway . . . . . . . . . : 10.10.1.1
> > DHCP Server . . . . . . . . . . . : 10.10.1.8
> > DNS Servers . . . . . . . . . . . : 10.10.1.8
> > Primary WINS Server . . . . . . . : 10.10.1.8
> > Lease Obtained. . . . . . . . . . : Friday, July 10, 2009 11:53:27 AM
> > Lease Expires . . . . . . . . . . : Saturday, July 18, 2009 11:53:27 AM
>
> This actually looks fine. Thank you for posting it.
>
> Is there a firewall enabled on the workstation or on the SBS server? How about ISA?
>
> Ace
>
>
>

"Beterman" <(E-Mail Removed)> wrote in message
news:4994B6A5-BFF7-4FB2-B889-(E-Mail Removed)...
> No firewall on the client. I made sure that the firewall was turned off on
> the NIC. The SBS server does not have a firewall between it and the
> clients.
> ISA is not installed. Not sure if I mentioned that I can ping the server
> from
> the client using the Server name and/or the IP address. All of the other
> workstations on the network (approx. 26) can and have been joined to the
> domain without incident.
>
> I read an article on the Net that mentioned WINSOCK being corrupt. I tried
> removing the "Client for Microsoft Networks" service and reinstalling it
> and
> it didn't make a difference. I know that TCP/IP really directly interacts
> with the
> WINSOCK but I was unable to remove and reinstall the TCP/IP protocol. I'm
> not sure if it's because the NIC is setup for DHCP or if this even has
> anything to do
> with this situation.
>
> Thanks for any insight.
>
>

Interesting. You've got an interesting issue. One of the three following
links should help you with resetting TCP/IP on XP:

How to reset Internet Protocol (TCP/IP)... TCP/IP might be causing it.
Because TCP/IP is a core component of Windows, you cannot remove it. ...
This has the same result as removing and reinstalling the protocol. ...
http://support.microsoft.com/kb/299357

How to determine and to recover from Winsock2 corruption in ...To repair
Winsock if you do not have Windows XP SP2 installed, delete the corrupted
registry keys, and then reinstall the TCP/IP protocol. ...
http://support.microsoft.com/kb/811259

Reinstall TCP/IP on Windows XPNote: You may also want to read Reinstall
TCP/IP on Windows 2000. Links. How to Reset Internet Protocol (TCP/IP) in
Windows XP - 299357.
http://www.petri.co.il/reinstall_tcp...windows_xp.htm

---
FYI., not to get off track, as for the winsock.dll, it's actually above the
TCP (layer 4) and IP (layer 3), so it's not that it directly works with it,
but Winsock relies on TCP and IP for communication. So it is possible the
problem is with TCP/IP, and not necessarily the winsock.dll. I mean you can
unregister winsock.dll, then copy a new file over, then re-register it. But
I would go ahead and work on resetting TCP/IP. More info below on
winsock.dll....

Winsock and the OSI Model
http://msdn.microsoft.com/en-us/library/ms882974.aspx

Ace