unable to install

I'm encountering difficults in installing the MN-700
wireless base station. Prior to completion of the install
the wizard states "unable to program base station". I've
tried reseting the base station as well as turning off
both my firewall and anti virus programs though still
unable to get it to work. any suggestions would be
appreciated thanks!

I would suggest resetting the device (http://support.microsoft.com/kb/331949)
and then installing the manual update from
http://support.microsoft.com/kb/814445.

Make sure you are doing the update via the wire, not wireless, too.

"richhanl" wrote:

> I'm encountering difficults in installing the MN-700
> wireless base station. Prior to completion of the install
> the wizard states "unable to program base station". I've
> tried reseting the base station as well as turning off
> both my firewall and anti virus programs though still
> unable to get it to work. any suggestions would be
> appreciated thanks!
>