I would suggest resetting the device (
http://support.microsoft.com/kb/331949)
and then installing the manual update from
http://support.microsoft.com/kb/814445.
Make sure you are doing the update via the wire, not wireless, too.
"richhanl" wrote:
> I'm encountering difficults in installing the MN-700
> wireless base station. Prior to completion of the install
> the wizard states "unable to program base station". I've
> tried reseting the base station as well as turning off
> both my firewall and anti virus programs though still
> unable to get it to work. any suggestions would be
> appreciated thanks!
>