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unable to connect DSL to router WAN port - error 678.

 
 
Agnes Young
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      05-12-2004, 12:04 AM
I am unable to connect two computers to my DSL modem to broadband router at
the same time. I am unable to use the router's WAN port.

I am able to go online one computer at a time. If I connect DSL modem's
ethernet output --> to any ethernet port of the Router. Then I can dial up
and connect to the Internet one computer at a time. If one computer is
already online, then the next computer cannot dial up with Error message:
Error 678 - remote computer did not response.

If I connect DSL modem's ethernet output --> to the WAN port of the Router.
No computer will be able to connect online at all. Error message: opening
port - error 678, remote computer did not response.

Is there any setting I should be doing?
========================================
Hardware: Dell Pentium 3 with 256MB RAM.
DSL SpeedStream DSL modem provided by SBC Yahoo, Output Ethernet.
Router: AirLink 4 Port Internet Broadband Router - 4 Ethernet ports, 1 WAN
port.

Software: Micrsoft Windows XP Professional.
SBC Yahoo dial up DSL broadband service, with login sequence of user name
and passwords.



 
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Bill Grant
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      05-12-2004, 01:44 AM
Many SOHO routers will only allow one VPN connection to be made
through them. This is probably where the problem is.

"Agnes Young" <jgy2001-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I am unable to connect two computers to my DSL modem to broadband router

at
> the same time. I am unable to use the router's WAN port.
>
> I am able to go online one computer at a time. If I connect DSL modem's
> ethernet output --> to any ethernet port of the Router. Then I can dial up
> and connect to the Internet one computer at a time. If one computer is
> already online, then the next computer cannot dial up with Error message:
> Error 678 - remote computer did not response.
>
> If I connect DSL modem's ethernet output --> to the WAN port of the

Router.
> No computer will be able to connect online at all. Error message: opening
> port - error 678, remote computer did not response.
>
> Is there any setting I should be doing?
> ========================================
> Hardware: Dell Pentium 3 with 256MB RAM.
> DSL SpeedStream DSL modem provided by SBC Yahoo, Output Ethernet.
> Router: AirLink 4 Port Internet Broadband Router - 4 Ethernet ports, 1 WAN
> port.
>
> Software: Micrsoft Windows XP Professional.
> SBC Yahoo dial up DSL broadband service, with login sequence of user name
> and passwords.
>
>
>



 
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Phillip Windell
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Posts: n/a

 
      05-12-2004, 01:06 PM
A Broadband Router has the modem already built into it. Don't use it and the
modem at the same time. Just use the Router, plug the DSL into the WAN port
on the Router and plug the machines into the LAN ports of the Router and
you're done.


--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com


"Agnes Young" <jgy2001-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I am unable to connect two computers to my DSL modem to broadband router

at
> the same time. I am unable to use the router's WAN port.
>
> I am able to go online one computer at a time. If I connect DSL modem's
> ethernet output --> to any ethernet port of the Router. Then I can dial up
> and connect to the Internet one computer at a time. If one computer is
> already online, then the next computer cannot dial up with Error message:
> Error 678 - remote computer did not response.
>
> If I connect DSL modem's ethernet output --> to the WAN port of the

Router.
> No computer will be able to connect online at all. Error message: opening
> port - error 678, remote computer did not response.
>
> Is there any setting I should be doing?
> ========================================
> Hardware: Dell Pentium 3 with 256MB RAM.
> DSL SpeedStream DSL modem provided by SBC Yahoo, Output Ethernet.
> Router: AirLink 4 Port Internet Broadband Router - 4 Ethernet ports, 1 WAN
> port.
>
> Software: Micrsoft Windows XP Professional.
> SBC Yahoo dial up DSL broadband service, with login sequence of user name
> and passwords.
>
>
>



 
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Agnes Young
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Posts: n/a

 
      05-12-2004, 03:19 PM
Philip, thank you for your advise.

OK. I tried but did not work. Actually the phone line plug that goes into
the DSL modem is smaller (6 pins) and the WAN socket is bigger (8 pins).
Anyway, I plug it in. I am unable to login, error message: 678, remote
computer did not response.

The Airlink 4 port 10/199mbps Internet Broadband Router manual:

xDSL Modem --> WAN Port (Internet Broadband Router)

WAN: an RJ-45 10/100mbps Auto-MDIX port for the WAN that will fit the
xDSL/Cable modem's specification need.
LAN: four RJ-45 10/100mbps Auto-MDIX ports for connecting to either 10Mbps
or 100mbps Ethernet connections.

My question is in XP is there any setting requires me to set up for WAN
port? Thank you.

"Phillip Windell" <@.> wrote in message
news:(E-Mail Removed)...
> A Broadband Router has the modem already built into it. Don't use it and

the
> modem at the same time. Just use the Router, plug the DSL into the WAN

port
> on the Router and plug the machines into the LAN ports of the Router and
> you're done.
>
>
> --
>
> Phillip Windell [MCP, MVP, CCNA]
> www.wandtv.com
>
>
> "Agnes Young" <jgy2001-(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > I am unable to connect two computers to my DSL modem to broadband router

> at
> > the same time. I am unable to use the router's WAN port.
> >
> > I am able to go online one computer at a time. If I connect DSL modem's
> > ethernet output --> to any ethernet port of the Router. Then I can dial

up
> > and connect to the Internet one computer at a time. If one computer is
> > already online, then the next computer cannot dial up with Error

message:
> > Error 678 - remote computer did not response.
> >
> > If I connect DSL modem's ethernet output --> to the WAN port of the

> Router.
> > No computer will be able to connect online at all. Error message:

opening
> > port - error 678, remote computer did not response.
> >
> > Is there any setting I should be doing?
> > ========================================
> > Hardware: Dell Pentium 3 with 256MB RAM.
> > DSL SpeedStream DSL modem provided by SBC Yahoo, Output Ethernet.
> > Router: AirLink 4 Port Internet Broadband Router - 4 Ethernet ports, 1

WAN
> > port.
> >
> > Software: Micrsoft Windows XP Professional.
> > SBC Yahoo dial up DSL broadband service, with login sequence of user

name
> > and passwords.
> >
> >
> >

>
>



 
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Agnes Young
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Posts: n/a

 
      05-12-2004, 03:26 PM
Bill, much thanks for your advise.
Are you saying I have the wrong kind of router?
This may make sense? But I can do exactly the same thing with my hub -
connecting to DSL one computer at a time, but never at the same time.
How and where can I find out for sure?

The AirLink+ Internet Broadband router
1 WAN + 4 LAN
Could this be defective? Should I return this to Fries and exchange another
model?
Thank you.

"Bill Grant" <not.available@online> wrote in message
news:(E-Mail Removed)...
> Many SOHO routers will only allow one VPN connection to be made
> through them. This is probably where the problem is.
>
> "Agnes Young" <jgy2001-(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > I am unable to connect two computers to my DSL modem to broadband router

> at
> > the same time. I am unable to use the router's WAN port.
> >
> > I am able to go online one computer at a time. If I connect DSL modem's
> > ethernet output --> to any ethernet port of the Router. Then I can dial

up
> > and connect to the Internet one computer at a time. If one computer is
> > already online, then the next computer cannot dial up with Error

message:
> > Error 678 - remote computer did not response.
> >
> > If I connect DSL modem's ethernet output --> to the WAN port of the

> Router.
> > No computer will be able to connect online at all. Error message:

opening
> > port - error 678, remote computer did not response.
> >
> > Is there any setting I should be doing?
> > ========================================
> > Hardware: Dell Pentium 3 with 256MB RAM.
> > DSL SpeedStream DSL modem provided by SBC Yahoo, Output Ethernet.
> > Router: AirLink 4 Port Internet Broadband Router - 4 Ethernet ports, 1

WAN
> > port.
> >
> > Software: Micrsoft Windows XP Professional.
> > SBC Yahoo dial up DSL broadband service, with login sequence of user

name
> > and passwords.
> >
> >
> >

>
>




 
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Phillip Windell
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Posts: n/a

 
      05-12-2004, 04:30 PM

"Agnes Young" <jgy2001-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>> The Airlink 4 port 10/199mbps Internet Broadband Router manual:

> xDSL Modem --> WAN Port (Internet Broadband Router)


Ok,..then use it that way then. I never heard of Airlink,..I don't use any
kind "DSL Router", so my knowlwedge of them is only "in general".

> LAN: four RJ-45 10/100mbps Auto-MDIX ports for connecting to either
> 10Mbps or 100mbps Ethernet connections.
>
> My question is in XP is there any setting requires me to set up for WAN
> port? Thank you.


The LAN Connection settings should be set to get the Address and the Config
"automatically". All your machines should be plugged into the 4 RJ-45 ports
on the Router.

If it still doesn't work then contact Airlink (or the ISP) so they can
troubleshoot it. That Router could have had its brains blown out by
lightning for all we know.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com


 
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Agnes Young
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Posts: n/a

 
      05-12-2004, 05:45 PM
Bill, my Win XP Pro does not have VPN set up?

Should I set up this Virtual Private Network? I do not have plans to network
the two computers together. I only wish both computers to be able to acess
the Internet at the same time?

Also, after I ran ipconfig, using DSL modem and NIC to the same LAN ports
(no WAN) it shows:
Windows IP Configuration:
IP Routing enable --- no
PPP Adapter DSL connection
DHCP enable ------ no

Do these need to be enabled? How do I enable it? Thank you.

"Bill Grant" <not.available@online> wrote in message
news:(E-Mail Removed)...
> Many SOHO routers will only allow one VPN connection to be made
> through them. This is probably where the problem is.
>



 
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Phillip Windell
Guest
Posts: n/a

 
      05-12-2004, 06:02 PM
"Agnes Young" <jgy2001-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I only wish both computers to be able to acess
> the Internet at the same time?


Then VPN doesn't have anything to do with this. Forget VPN.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com


 
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Agnes Young
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      05-12-2004, 08:52 PM
OK, OK, OK, I got it working after 2 days of trying everything.

I have to set up the router with DSL service's user name and password.

But I was having problem to able to configure the router. I was not able to
open URL http://192.168.1.1/ in IE (Netscape will not do). Somehow, when I
connected the DSL modem output to LAN port and got online. I was able to
configure the router.

Thank you for all your advise.
Wish it should have been much straight forward.



 
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