Unable to add a Client Computer to Windows Small Business Server 2

On our new server I've added a client computer. It then says to go to the
client machine and type http://server-name/ConnectComputer in a web browser
to finish the process. From this client machine I can see the server machine
and I have set the DNS server IP to be the IP address of the new server.

When I run the above URL in a web browser it asks me to logon to the server
using a username and password that has permissions to add computers to the
domain. So I try logging in as the Administrator user from the server. It
then pops up a box saying "Finding Small Business Server users..." which
takes forever and then comes up with the following error:-

"The list of users & computers cannot be found. Before you continue, ensure
that the client computer has a wired network connection...." etc

Any ideas would be really appreciated. I found one possible solution in the
microsoft knowledge base saying to ensure that the DNS Server of the client
machine is set to the IP address of the server and that it doesn't have any
alternate IPs which I've done.
--
Tina Byrne
Hospitality Computer Systems (Australia)

I would double check the TCP/IP settings or post the result of ipconfig /all here. This search result nay help,

The list of users and computers could not be found on the server. make sure that the small business server network adapters are configured correctly
Symptom: When attempting to join a client to a SBS 2003, you may receive this error: "The list of users and computers could not be found on the server. make sure that the small business server network adapters are configured correctly".
http://chicagotech.net/sbs/sbserror1.htm

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Tina Byrne" <(E-Mail Removed)> wrote in message news8443F4A-2337-4882-A4F1-(E-Mail Removed)...
On our new server I've added a client computer. It then says to go to the
client machine and type http://server-name/ConnectComputer in a web browser
to finish the process. From this client machine I can see the server machine
and I have set the DNS server IP to be the IP address of the new server.

When I run the above URL in a web browser it asks me to logon to the server
using a username and password that has permissions to add computers to the
domain. So I try logging in as the Administrator user from the server. It
then pops up a box saying "Finding Small Business Server users..." which
takes forever and then comes up with the following error:-

"The list of users & computers cannot be found. Before you continue, ensure
that the client computer has a wired network connection...." etc

Any ideas would be really appreciated. I found one possible solution in the
microsoft knowledge base saying to ensure that the DNS Server of the client
machine is set to the IP address of the server and that it doesn't have any
alternate IPs which I've done.
--
Tina Byrne
Hospitality Computer Systems (Australia)

ipconfig /all shows the following:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Whitey
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-11-09-12-EB-5D
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 203.219.212.232
Subnet Mask . . . . . . . . . . . : 255.255.255.240
Default Gateway . . . . . . . . . : 203.219.212.225
DNS Servers . . . . . . . . . . . : 203.219.212.233

This machine has a static IP address - which we need as our customers
connect directly into it from the outside world. However I want all our
client machines to be able to connect to the new Windows 2003 server in order
to get email and various other applications. The IP address of the server
(SERVER1) is 203.219.212.233
--
Tina Byrne
Hospitality Computer Systems (Australia)


"Robert L [MVP - Networking]" wrote:

> I would double check the TCP/IP settings or post the result of ipconfig /all here. This search result nay help,
>
> The list of users and computers could not be found on the server. make sure that the small business server network adapters are configured correctly
> Symptom: When attempting to join a client to a SBS 2003, you may receive this error: "The list of users and computers could not be found on the server. make sure that the small business server network adapters are configured correctly".
> http://chicagotech.net/sbs/sbserror1.htm
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
> "Tina Byrne" <(E-Mail Removed)> wrote in message news8443F4A-2337-4882-A4F1-(E-Mail Removed)...
> On our new server I've added a client computer. It then says to go to the
> client machine and type http://server-name/ConnectComputer in a web browser
> to finish the process. From this client machine I can see the server machine
> and I have set the DNS server IP to be the IP address of the new server.
>
> When I run the above URL in a web browser it asks me to logon to the server
> using a username and password that has permissions to add computers to the
> domain. So I try logging in as the Administrator user from the server. It
> then pops up a box saying "Finding Small Business Server users..." which
> takes forever and then comes up with the following error:-
>
> "The list of users & computers cannot be found. Before you continue, ensure
> that the client computer has a wired network connection...." etc
>
> Any ideas would be really appreciated. I found one possible solution in the
> microsoft knowledge base saying to ensure that the DNS Server of the client
> machine is set to the IP address of the server and that it doesn't have any
> alternate IPs which I've done.
> --
> Tina Byrne
> Hospitality Computer Systems (Australia)

This all sounds a bit worrying. Your server has a public IP address
which connects it to the Internet. Where is the client computer? How is it
connected to this server?

The normal procedure is to run client machines on a private LAN with
private IP addresses. That would require two NICs in the server - one
connecting to the Internet and one connecting to your local LAN. If you are
running SBS it has to be a domain controller in its own domain using its own
DNS. This DNS would normally be for internal use on the private LAN. The
client machines would have private addresses and join the domain by using
the server's private IP address for DNS. If you have promoted it to a DC
when it only had the public NIC active, your AD and DNS setup will be odd.

"Tina Byrne" <(E-Mail Removed)> wrote in message
news307D545-D974-405F-8ECF-(E-Mail Removed)...
> ipconfig /all shows the following:
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : Whitey
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Unknown
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
>
> Ethernet adapter Local Area Connection:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet
> Adapter
> Physical Address. . . . . . . . . : 00-11-09-12-EB-5D
> Dhcp Enabled. . . . . . . . . . . : No
> IP Address. . . . . . . . . . . . : 203.219.212.232
> Subnet Mask . . . . . . . . . . . : 255.255.255.240
> Default Gateway . . . . . . . . . : 203.219.212.225
> DNS Servers . . . . . . . . . . . : 203.219.212.233
>
> This machine has a static IP address - which we need as our customers
> connect directly into it from the outside world. However I want all our
> client machines to be able to connect to the new Windows 2003 server in
> order
> to get email and various other applications. The IP address of the server
> (SERVER1) is 203.219.212.233
> --
> Tina Byrne
> Hospitality Computer Systems (Australia)
>
>
> "Robert L [MVP - Networking]" wrote:
>
>> I would double check the TCP/IP settings or post the result of ipconfig
>> /all here. This search result nay help,
>>
>> The list of users and computers could not be found on the server. make
>> sure that the small business server network adapters are configured
>> correctly
>> Symptom: When attempting to join a client to a SBS 2003, you may receive
>> this error: "The list of users and computers could not be found on the
>> server. make sure that the small business server network adapters are
>> configured correctly".
>> http://chicagotech.net/sbs/sbserror1.htm
>>
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "Tina Byrne" <(E-Mail Removed)> wrote in message
>> news8443F4A-2337-4882-A4F1-(E-Mail Removed)...
>> On our new server I've added a client computer. It then says to go to
>> the
>> client machine and type http://server-name/ConnectComputer in a web
>> browser
>> to finish the process. From this client machine I can see the server
>> machine
>> and I have set the DNS server IP to be the IP address of the new
>> server.
>>
>> When I run the above URL in a web browser it asks me to logon to the
>> server
>> using a username and password that has permissions to add computers to
>> the
>> domain. So I try logging in as the Administrator user from the server.
>> It
>> then pops up a box saying "Finding Small Business Server users..."
>> which
>> takes forever and then comes up with the following error:-
>>
>> "The list of users & computers cannot be found. Before you continue,
>> ensure
>> that the client computer has a wired network connection...." etc
>>
>> Any ideas would be really appreciated. I found one possible solution
>> in the
>> microsoft knowledge base saying to ensure that the DNS Server of the
>> client
>> machine is set to the IP address of the server and that it doesn't have
>> any
>> alternate IPs which I've done.
>> --
>> Tina Byrne
>> Hospitality Computer Systems (Australia)

Yes our network configuration is a bit unusual.:-

Our ISP (TPG) provides us with a range of IP addresses . We have a Cisco
router on one of them and then each machine in the office gets a static IP
address from the router and has a direct connection out to the internet via
the router. This is so we can have our customers call us on PC Anywhere and
we can see their system.

So we now have a new Dell Server which we've stuck on one of these static
IPS and it's running Windows small business server 2003. We're going to use
this to host our email with Exchange Server so we need all the other machines
to be able to connect to it as a client and be part of the domain (I
think??).

It's a small office, as you can probably gather.

I'm definitely no expert when it comes to network setup so any advice would
be appreciated.
--
Tina Byrne
Hospitality Computer Systems (Australia)


"Bill Grant" wrote:

> This all sounds a bit worrying. Your server has a public IP address
> which connects it to the Internet. Where is the client computer? How is it
> connected to this server?
>
> The normal procedure is to run client machines on a private LAN with
> private IP addresses. That would require two NICs in the server - one
> connecting to the Internet and one connecting to your local LAN. If you are
> running SBS it has to be a domain controller in its own domain using its own
> DNS. This DNS would normally be for internal use on the private LAN. The
> client machines would have private addresses and join the domain by using
> the server's private IP address for DNS. If you have promoted it to a DC
> when it only had the public NIC active, your AD and DNS setup will be odd.
>
> "Tina Byrne" <(E-Mail Removed)> wrote in message
> news307D545-D974-405F-8ECF-(E-Mail Removed)...
> > ipconfig /all shows the following:
> >
> > Windows IP Configuration
> >
> > Host Name . . . . . . . . . . . . : Whitey
> > Primary Dns Suffix . . . . . . . :
> > Node Type . . . . . . . . . . . . : Unknown
> > IP Routing Enabled. . . . . . . . : No
> > WINS Proxy Enabled. . . . . . . . : No
> >
> > Ethernet adapter Local Area Connection:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet
> > Adapter
> > Physical Address. . . . . . . . . : 00-11-09-12-EB-5D
> > Dhcp Enabled. . . . . . . . . . . : No
> > IP Address. . . . . . . . . . . . : 203.219.212.232
> > Subnet Mask . . . . . . . . . . . : 255.255.255.240
> > Default Gateway . . . . . . . . . : 203.219.212.225
> > DNS Servers . . . . . . . . . . . : 203.219.212.233
> >
> > This machine has a static IP address - which we need as our customers
> > connect directly into it from the outside world. However I want all our
> > client machines to be able to connect to the new Windows 2003 server in
> > order
> > to get email and various other applications. The IP address of the server
> > (SERVER1) is 203.219.212.233
> > --
> > Tina Byrne
> > Hospitality Computer Systems (Australia)
> >
> >
> > "Robert L [MVP - Networking]" wrote:
> >
> >> I would double check the TCP/IP settings or post the result of ipconfig
> >> /all here. This search result nay help,
> >>
> >> The list of users and computers could not be found on the server. make
> >> sure that the small business server network adapters are configured
> >> correctly
> >> Symptom: When attempting to join a client to a SBS 2003, you may receive
> >> this error: "The list of users and computers could not be found on the
> >> server. make sure that the small business server network adapters are
> >> configured correctly".
> >> http://chicagotech.net/sbs/sbserror1.htm
> >>
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >> "Tina Byrne" <(E-Mail Removed)> wrote in message
> >> news8443F4A-2337-4882-A4F1-(E-Mail Removed)...
> >> On our new server I've added a client computer. It then says to go to
> >> the
> >> client machine and type http://server-name/ConnectComputer in a web
> >> browser
> >> to finish the process. From this client machine I can see the server
> >> machine
> >> and I have set the DNS server IP to be the IP address of the new
> >> server.
> >>
> >> When I run the above URL in a web browser it asks me to logon to the
> >> server
> >> using a username and password that has permissions to add computers to
> >> the
> >> domain. So I try logging in as the Administrator user from the server.
> >> It
> >> then pops up a box saying "Finding Small Business Server users..."
> >> which
> >> takes forever and then comes up with the following error:-
> >>
> >> "The list of users & computers cannot be found. Before you continue,
> >> ensure
> >> that the client computer has a wired network connection...." etc
> >>
> >> Any ideas would be really appreciated. I found one possible solution
> >> in the
> >> microsoft knowledge base saying to ensure that the DNS Server of the
> >> client
> >> machine is set to the IP address of the server and that it doesn't have
> >> any
> >> alternate IPs which I've done.
> >> --
> >> Tina Byrne
> >> Hospitality Computer Systems (Australia)
>
>
>

Tina,

If you have a Cisco router, you should setup WAN port and LAN port, and then configure NAT for remote access. Also it is better to setup DHCP and DNS on the windows server.

Cisco How to and issues How to add a static entry to the PAT on the Cisco 600 ... How to open Cisco PIX ports for accessing outside VPN ... How to use PPTP through a Cisco PIX ...
www.howtonetworking.com/cisco/cisco.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Tina Byrne" <(E-Mail Removed)> wrote in message news:FF5C7550-F8A1-4FD8-9B14-(E-Mail Removed)...
Yes our network configuration is a bit unusual.:-

Our ISP (TPG) provides us with a range of IP addresses . We have a Cisco
router on one of them and then each machine in the office gets a static IP
address from the router and has a direct connection out to the internet via
the router. This is so we can have our customers call us on PC Anywhere and
we can see their system.

So we now have a new Dell Server which we've stuck on one of these static
IPS and it's running Windows small business server 2003. We're going to use
this to host our email with Exchange Server so we need all the other machines
to be able to connect to it as a client and be part of the domain (I
think??).

It's a small office, as you can probably gather.

I'm definitely no expert when it comes to network setup so any advice would
be appreciated.
--
Tina Byrne
Hospitality Computer Systems (Australia)


"Bill Grant" wrote:

> This all sounds a bit worrying. Your server has a public IP address
> which connects it to the Internet. Where is the client computer? How is it
> connected to this server?
>
> The normal procedure is to run client machines on a private LAN with
> private IP addresses. That would require two NICs in the server - one
> connecting to the Internet and one connecting to your local LAN. If you are
> running SBS it has to be a domain controller in its own domain using its own
> DNS. This DNS would normally be for internal use on the private LAN. The
> client machines would have private addresses and join the domain by using
> the server's private IP address for DNS. If you have promoted it to a DC
> when it only had the public NIC active, your AD and DNS setup will be odd.
>
> "Tina Byrne" <(E-Mail Removed)> wrote in message
> news307D545-D974-405F-8ECF-(E-Mail Removed)...
> > ipconfig /all shows the following:
> >
> > Windows IP Configuration
> >
> > Host Name . . . . . . . . . . . . : Whitey
> > Primary Dns Suffix . . . . . . . :
> > Node Type . . . . . . . . . . . . : Unknown
> > IP Routing Enabled. . . . . . . . : No
> > WINS Proxy Enabled. . . . . . . . : No
> >
> > Ethernet adapter Local Area Connection:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet
> > Adapter
> > Physical Address. . . . . . . . . : 00-11-09-12-EB-5D
> > Dhcp Enabled. . . . . . . . . . . : No
> > IP Address. . . . . . . . . . . . : 203.219.212.232
> > Subnet Mask . . . . . . . . . . . : 255.255.255.240
> > Default Gateway . . . . . . . . . : 203.219.212.225
> > DNS Servers . . . . . . . . . . . : 203.219.212.233
> >
> > This machine has a static IP address - which we need as our customers
> > connect directly into it from the outside world. However I want all our
> > client machines to be able to connect to the new Windows 2003 server in
> > order
> > to get email and various other applications. The IP address of the server
> > (SERVER1) is 203.219.212.233
> > --
> > Tina Byrne
> > Hospitality Computer Systems (Australia)
> >
> >
> > "Robert L [MVP - Networking]" wrote:
> >
> >> I would double check the TCP/IP settings or post the result of ipconfig
> >> /all here. This search result nay help,
> >>
> >> The list of users and computers could not be found on the server. make
> >> sure that the small business server network adapters are configured
> >> correctly
> >> Symptom: When attempting to join a client to a SBS 2003, you may receive
> >> this error: "The list of users and computers could not be found on the
> >> server. make sure that the small business server network adapters are
> >> configured correctly".
> >> http://chicagotech.net/sbs/sbserror1.htm
> >>
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >> "Tina Byrne" <(E-Mail Removed)> wrote in message
> >> news8443F4A-2337-4882-A4F1-(E-Mail Removed)...
> >> On our new server I've added a client computer. It then says to go to
> >> the
> >> client machine and type http://server-name/ConnectComputer in a web
> >> browser
> >> to finish the process. From this client machine I can see the server
> >> machine
> >> and I have set the DNS server IP to be the IP address of the new
> >> server.
> >>
> >> When I run the above URL in a web browser it asks me to logon to the
> >> server
> >> using a username and password that has permissions to add computers to
> >> the
> >> domain. So I try logging in as the Administrator user from the server.
> >> It
> >> then pops up a box saying "Finding Small Business Server users..."
> >> which
> >> takes forever and then comes up with the following error:-
> >>
> >> "The list of users & computers cannot be found. Before you continue,
> >> ensure
> >> that the client computer has a wired network connection...." etc
> >>
> >> Any ideas would be really appreciated. I found one possible solution
> >> in the
> >> microsoft knowledge base saying to ensure that the DNS Server of the
> >> client
> >> machine is set to the IP address of the server and that it doesn't have
> >> any
> >> alternate IPs which I've done.
> >> --
> >> Tina Byrne
> >> Hospitality Computer Systems (Australia)
>
>
>

Hi Tina,

What you are trying to do is basically incompatible with the way your
system currently operates. Using a NAT router for your LAN works fine in a
non-domain setup, but you strike problems with DHCP and DNS when you change
to a domain setup. DNS is central to Active Directory and the clients need
to use the local DNS to find domain resources. They cannot use the DNS at
your ISP (which is probably what they do at present, via the Cisco).

Running the sbs server with its own public IP from the router will also
cause you problems. You would also need to give it a private IP on a second
NIC and this complicates the routing for thr LAN. You really need to run the
sbs server behind the router or bypass the router all together and let sbs
do the whole bit (which it is designed to do). If you have sbs premium you
also have ISA server which makes the Cisco redundant.

As Bob suggests, you can use the Cisco purely as a NAT router and
offload the DHCP and DNS functions to sbs. Or you can set up sbs as your
Internet router as well as being your domain controller.

I am not an sbs specialist, but I would think that your best plan would
be to give your sbs server two NICs, connect one to the Internet and one to
the private LAN. Set up ISA server to act as your Internet router and let
the sbs server handle DHCP ans DNS for your LAN.

You might like to get in touch with a local sbs user group. There are
established groups in Sydney, Melbourne and Adelaide that I know of and I
think there is now one in Brisbane.

Bill Grant
MVP - Networking
Sydney

"Tina Byrne" <(E-Mail Removed)> wrote in message
news:FF5C7550-F8A1-4FD8-9B14-(E-Mail Removed)...
> Yes our network configuration is a bit unusual.:-
>
> Our ISP (TPG) provides us with a range of IP addresses . We have a Cisco
> router on one of them and then each machine in the office gets a static IP
> address from the router and has a direct connection out to the internet
> via
> the router. This is so we can have our customers call us on PC Anywhere
> and
> we can see their system.
>
> So we now have a new Dell Server which we've stuck on one of these static
> IPS and it's running Windows small business server 2003. We're going to
> use
> this to host our email with Exchange Server so we need all the other
> machines
> to be able to connect to it as a client and be part of the domain (I
> think??).
>
> It's a small office, as you can probably gather.
>
> I'm definitely no expert when it comes to network setup so any advice
> would
> be appreciated.
> --
> Tina Byrne
> Hospitality Computer Systems (Australia)
>
>
> "Bill Grant" wrote:
>
>> This all sounds a bit worrying. Your server has a public IP address
>> which connects it to the Internet. Where is the client computer? How is
>> it
>> connected to this server?
>>
>> The normal procedure is to run client machines on a private LAN with
>> private IP addresses. That would require two NICs in the server - one
>> connecting to the Internet and one connecting to your local LAN. If you
>> are
>> running SBS it has to be a domain controller in its own domain using its
>> own
>> DNS. This DNS would normally be for internal use on the private LAN. The
>> client machines would have private addresses and join the domain by using
>> the server's private IP address for DNS. If you have promoted it to a DC
>> when it only had the public NIC active, your AD and DNS setup will be
>> odd.
>>
>> "Tina Byrne" <(E-Mail Removed)> wrote in message
>> news307D545-D974-405F-8ECF-(E-Mail Removed)...
>> > ipconfig /all shows the following:
>> >
>> > Windows IP Configuration
>> >
>> > Host Name . . . . . . . . . . . . : Whitey
>> > Primary Dns Suffix . . . . . . . :
>> > Node Type . . . . . . . . . . . . : Unknown
>> > IP Routing Enabled. . . . . . . . : No
>> > WINS Proxy Enabled. . . . . . . . : No
>> >
>> > Ethernet adapter Local Area Connection:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet
>> > Adapter
>> > Physical Address. . . . . . . . . : 00-11-09-12-EB-5D
>> > Dhcp Enabled. . . . . . . . . . . : No
>> > IP Address. . . . . . . . . . . . : 203.219.212.232
>> > Subnet Mask . . . . . . . . . . . : 255.255.255.240
>> > Default Gateway . . . . . . . . . : 203.219.212.225
>> > DNS Servers . . . . . . . . . . . : 203.219.212.233
>> >
>> > This machine has a static IP address - which we need as our customers
>> > connect directly into it from the outside world. However I want all
>> > our
>> > client machines to be able to connect to the new Windows 2003 server in
>> > order
>> > to get email and various other applications. The IP address of the
>> > server
>> > (SERVER1) is 203.219.212.233
>> > --
>> > Tina Byrne
>> > Hospitality Computer Systems (Australia)
>> >
>> >
>> > "Robert L [MVP - Networking]" wrote:
>> >
>> >> I would double check the TCP/IP settings or post the result of
>> >> ipconfig
>> >> /all here. This search result nay help,
>> >>
>> >> The list of users and computers could not be found on the server. make
>> >> sure that the small business server network adapters are configured
>> >> correctly
>> >> Symptom: When attempting to join a client to a SBS 2003, you may
>> >> receive
>> >> this error: "The list of users and computers could not be found on the
>> >> server. make sure that the small business server network adapters are
>> >> configured correctly".
>> >> http://chicagotech.net/sbs/sbserror1.htm
>> >>
>> >> Bob Lin, MS-MVP, MCSE & CNE
>> >> Networking, Internet, Routing, VPN Troubleshooting on
>> >> http://www.ChicagoTech.net
>> >> How to Setup Windows, Network, VPN & Remote Access on
>> >> http://www.HowToNetworking.com
>> >> "Tina Byrne" <(E-Mail Removed)> wrote in message
>> >> news8443F4A-2337-4882-A4F1-(E-Mail Removed)...
>> >> On our new server I've added a client computer. It then says to go
>> >> to
>> >> the
>> >> client machine and type http://server-name/ConnectComputer in a web
>> >> browser
>> >> to finish the process. From this client machine I can see the
>> >> server
>> >> machine
>> >> and I have set the DNS server IP to be the IP address of the new
>> >> server.
>> >>
>> >> When I run the above URL in a web browser it asks me to logon to the
>> >> server
>> >> using a username and password that has permissions to add computers
>> >> to
>> >> the
>> >> domain. So I try logging in as the Administrator user from the
>> >> server.
>> >> It
>> >> then pops up a box saying "Finding Small Business Server users..."
>> >> which
>> >> takes forever and then comes up with the following error:-
>> >>
>> >> "The list of users & computers cannot be found. Before you
>> >> continue,
>> >> ensure
>> >> that the client computer has a wired network connection...." etc
>> >>
>> >> Any ideas would be really appreciated. I found one possible
>> >> solution
>> >> in the
>> >> microsoft knowledge base saying to ensure that the DNS Server of the
>> >> client
>> >> machine is set to the IP address of the server and that it doesn't
>> >> have
>> >> any
>> >> alternate IPs which I've done.
>> >> --
>> >> Tina Byrne
>> >> Hospitality Computer Systems (Australia)
>>
>>
>>