Unable to Access Secure Websites with Computers running Windows XP

Whoever can figure this problem out will be a genius. I have a home network
that includes: 2 desktop computers both running on Windows XP and 1 laptop
running Windows Vista. The desktop computers running Windows XP are unable to
go into secure websites, for example, microsoft update, banking bill pay or
almost anything that requires you to enter a passcode. We are having to use
my laptop running Windows Vista to access these websites. We have disabled
every possible firewall on these computers. We have followed all instructions
given to make the sites we are going to "Trusted Sites", We have had our ISP
come out to check out their hardware with no prevail. We have replaced the
router. Don't know what to do know. The funny thing about it is that it only
affects Window XP and Microsoft XBOX going online. When we log in using the
Playstation 3 to go online we have no problems.

Please help

I suggest you first contact your Internet Service Provider to see if they're
having any problems with their DNS server, and if that is negative, post to
a regular networking support newsgroup. This newsgroup supports Microsoft's
Broadband Networking hardware and software only, not networking in general.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
http://forums.mobilepcworld.net
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Christina" <(E-Mail Removed)> wrote in message
news:3C836750-A433-4504-868A-(E-Mail Removed)...
> Whoever can figure this problem out will be a genius. I have a home
> network
> that includes: 2 desktop computers both running on Windows XP and 1 laptop
> running Windows Vista. The desktop computers running Windows XP are unable
> to
> go into secure websites, for example, microsoft update, banking bill pay
> or
> almost anything that requires you to enter a passcode. We are having to
> use
> my laptop running Windows Vista to access these websites. We have disabled
> every possible firewall on these computers. We have followed all
> instructions
> given to make the sites we are going to "Trusted Sites", We have had our
> ISP
> come out to check out their hardware with no prevail. We have replaced
> the
> router. Don't know what to do know. The funny thing about it is that it
> only
> affects Window XP and Microsoft XBOX going online. When we log in using
> the
> Playstation 3 to go online we have no problems.
>
> Please help

I'd bet that your trusted root certification authority certificates on your
XP computers are screwed up. Highly doubt that it is a hardware issue.

Not sure how to fix it easily, but hopefully that gives you a clue as to
where to look.



--
Gary Tsang
http://www.gtsang.com

Microsoft MVP - Windows Media Center
http://www.microsoft.com/mvp



"Christina" <(E-Mail Removed)> wrote in message
news:3C836750-A433-4504-868A-(E-Mail Removed)...
> Whoever can figure this problem out will be a genius. I have a home
> network
> that includes: 2 desktop computers both running on Windows XP and 1 laptop
> running Windows Vista. The desktop computers running Windows XP are unable
> to
> go into secure websites, for example, microsoft update, banking bill pay
> or
> almost anything that requires you to enter a passcode. We are having to
> use
> my laptop running Windows Vista to access these websites. We have disabled
> every possible firewall on these computers. We have followed all
> instructions
> given to make the sites we are going to "Trusted Sites", We have had our
> ISP
> come out to check out their hardware with no prevail. We have replaced
> the
> router. Don't know what to do know. The funny thing about it is that it
> only
> affects Window XP and Microsoft XBOX going online. When we log in using
> the
> Playstation 3 to go online we have no problems.
>
> Please help

Found out that I had a bad modem that my ISP could not seem to detect. He
just went to the office and exchanged modems.

"Gary Tsang" wrote:

> I'd bet that your trusted root certification authority certificates on your
> XP computers are screwed up. Highly doubt that it is a hardware issue.
>
> Not sure how to fix it easily, but hopefully that gives you a clue as to
> where to look.
>
>
>
> --
> Gary Tsang
> http://www.gtsang.com
>
> Microsoft MVP - Windows Media Center
> http://www.microsoft.com/mvp
>
>
>
> "Christina" <(E-Mail Removed)> wrote in message
> news:3C836750-A433-4504-868A-(E-Mail Removed)...
> > Whoever can figure this problem out will be a genius. I have a home
> > network
> > that includes: 2 desktop computers both running on Windows XP and 1 laptop
> > running Windows Vista. The desktop computers running Windows XP are unable
> > to
> > go into secure websites, for example, microsoft update, banking bill pay
> > or
> > almost anything that requires you to enter a passcode. We are having to
> > use
> > my laptop running Windows Vista to access these websites. We have disabled
> > every possible firewall on these computers. We have followed all
> > instructions
> > given to make the sites we are going to "Trusted Sites", We have had our
> > ISP
> > come out to check out their hardware with no prevail. We have replaced
> > the
> > router. Don't know what to do know. The funny thing about it is that it
> > only
> > affects Window XP and Microsoft XBOX going online. When we log in using
> > the
> > Playstation 3 to go online we have no problems.
> >
> > Please help
>
>
>

"Chris H" wrote:

> I suggest you first contact your Internet Service Provider to see if they're
> having any problems with their DNS server, and if that is negative, post to
> a regular networking support newsgroup. This newsgroup supports Microsoft's
> Broadband Networking hardware and software only, not networking in general.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> http://forums.mobilepcworld.net
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
> "Christina" <(E-Mail Removed)> wrote in message
> news:3C836750-A433-4504-868A-(E-Mail Removed)...
> > Whoever can figure this problem out will be a genius. I have a home
> > network
> > that includes: 2 desktop computers both running on Windows XP and 1 laptop
> > running Windows Vista. The desktop computers running Windows XP are unable
> > to
> > go into secure websites, for example, microsoft update, banking bill pay
> > or
> > almost anything that requires you to enter a passcode. We are having to
> > use
> > my laptop running Windows Vista to access these websites. We have disabled
> > every possible firewall on these computers. We have followed all
> > instructions
> > given to make the sites we are going to "Trusted Sites", We have had our
> > ISP
> > come out to check out their hardware with no prevail. We have replaced
> > the
> > router. Don't know what to do know. The funny thing about it is that it
> > only
> > affects Window XP and Microsoft XBOX going online. When we log in using
> > the
> > Playstation 3 to go online we have no problems.
> >
> > Please help
>