In article <F_qcna-(E-Mail Removed)>, AndyJenkins wrote:
> Hi all,
>
> Today I a source advised that a rumour is going around that
> BTOpenworld will not be participating the recently announced 1mbit
> trial. BT Broadband will.
>
> This has not been confirmed by BTOpenworld yet (as one would expect).
> This could be because of a few reasons (one of which is that its
> simple not true).
>
> So I'm opening this up to a few 'sources'. Anyone heard anything
> remotely along these lines ?
>
Well from our end of the woods this 1Mbit trial is going to cause some real
hassle, but yet I have been told we will be taking part in the trial. For
myself and my team it involves more support calls (which I will go into
later) and worse still touchy-feely feedback forms to send back to BT.
The reason for the more support work is that the 1Mbit connection is going to
be fixed rate (and not rate adaptive). If you line signal loss is below 40dB
then you should be okay to get it, if its within 41dB and 45dB then its iffy;
above 45dB then you will be unable to get it. With rate adaptive ADSL you
actually get a slower speed (usually drops off in 32kbps chunks) and this is
why with regular broadband you can get ADSL with even 60dB line siginal loss.
We are expecting people complaining why their neighbour can get 1Mbit ADSL
whilst they cannot, etc etc; also I am expecting support calls where the ADSL
connection dies due to the phase of the moon and a shift in the gravitional
constant and/or speed of light.....
Also rememebr that this is a six week trial, and then after this period it
stops where then BT Wholesale evalutes the trial and makes big, complicated
manglement style decisions; probably involving hard decisions on the type
colour to use on the reports, and whether to use 3d pie charts or 2d pie
charts with lots of powerpoint presentations......its difficult
BT Openworld, if I remember correctly, try to provide lots of rolled in
services, whilst BT Broadband are wires only; I imagine jumping on the trial
bandwagon makes sense with BT Broadband's business plan.
Regards
Alex
--
Alexander Clouter <(E-Mail Removed)>
MetroNet Support
http://www.metronet.co.uk/support/