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troubleshooting infected emails

 
 
=?Utf-8?B?S3Vsb3Q=?=
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      03-29-2005, 08:33 PM
My friend believes he might be sending infected Internet e-mails. My friend's
internet e-mail recipients have detected viruses being sent from him. He has
available virus protection software installed on his Windows 98 computer.
There are 2 networked office computers, about 2 years old. The computer that
is suspected to be infected is the only one connected to the Internet. Can I
have a detailed list of the steps I should take to correct this problem and
to keep the problem from recurring.
 
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Haggis
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      03-31-2005, 05:45 PM

"Kulot" <(E-Mail Removed)> wrote in message
news:823D5898-ADD1-47D1-B0C5-(E-Mail Removed)...
> My friend believes he might be sending infected Internet e-mails. My
> friend's
> internet e-mail recipients have detected viruses being sent from him. He
> has
> available virus protection software installed on his Windows 98 computer.
> There are 2 networked office computers, about 2 years old. The computer
> that
> is suspected to be infected is the only one connected to the Internet. Can
> I
> have a detailed list of the steps I should take to correct this problem
> and
> to keep the problem from recurring.


have you updated and run a full virus scan of the system ?

have you run any malware removers? (spybot S&D , Adaware , spywareblaster)


 
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=?Utf-8?B?S3Vsb3Q=?=
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      03-31-2005, 09:25 PM
No I did not. Thanks for the help.

"Haggis" wrote:

>
> "Kulot" <(E-Mail Removed)> wrote in message
> news:823D5898-ADD1-47D1-B0C5-(E-Mail Removed)...
> > My friend believes he might be sending infected Internet e-mails. My
> > friend's
> > internet e-mail recipients have detected viruses being sent from him. He
> > has
> > available virus protection software installed on his Windows 98 computer.
> > There are 2 networked office computers, about 2 years old. The computer
> > that
> > is suspected to be infected is the only one connected to the Internet. Can
> > I
> > have a detailed list of the steps I should take to correct this problem
> > and
> > to keep the problem from recurring.

>
> have you updated and run a full virus scan of the system ?
>
> have you run any malware removers? (spybot S&D , Adaware , spywareblaster)
>
>
>

 
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