Troubleshooting guidelines

Hi everybody

I am new to windows 2003 and would like to know if there are specific
guidelines and steps on how to troubleshoot networking.

For example , if I get a call "I can't connect to the server" !!
a. I first check the hardware of the pc that is facing problems
b. use ping , etc
c. check Active directory permissions, ...
d. etc

2. Are there any articles regarding this topic?

3. What are the best tools of network diagnostics for win 2003 ?

looking forward to your replies I really feel I need to have a
structured method of troubleshooting , even without using any diagnostics
tools.

Thank you in advance
Daniel

This link may help,

Procedures of Troubleshooting Network Connectivity
1. Use the Ping tool to test your connectivity. 2. If you can't ping the remote computer by IP, check firewall and TCP/IP or ipconfig.....
http://www.chicagotech.net/troublesh...procedures.htm

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Daniel Malek" <Daniel (E-Mail Removed)> wrote in message news:81D674F2-C6C0-4871-BE9E-(E-Mail Removed)...
Hi everybody

I am new to windows 2003 and would like to know if there are specific
guidelines and steps on how to troubleshoot networking.

For example , if I get a call "I can't connect to the server" !!
a. I first check the hardware of the pc that is facing problems
b. use ping , etc
c. check Active directory permissions, ...
d. etc

2. Are there any articles regarding this topic?

3. What are the best tools of network diagnostics for win 2003 ?

looking forward to your replies I really feel I need to have a
structured method of troubleshooting , even without using any diagnostics
tools.

Thank you in advance
Daniel

http://support.3com.com/infodeli/too...rvw.htm#12388I
think it's a great page on how to troubleshooting networking problems!

On Sat, 11 Nov 2006 01:04:01 -0800, Daniel Malek <Daniel
(E-Mail Removed)> wrote:

>Hi everybody
>
>I am new to windows 2003 and would like to know if there are specific
>guidelines and steps on how to troubleshoot networking.
>
>For example , if I get a call "I can't connect to the server" !!
>a. I first check the hardware of the pc that is facing problems
>b. use ping , etc
>c. check Active directory permissions, ...
>d. etc
>
>2. Are there any articles regarding this topic?
>
>3. What are the best tools of network diagnostics for win 2003 ?
>
>looking forward to your replies I really feel I need to have a
>structured method of troubleshooting , even without using any diagnostics
>tools.
>
>Thank you in advance
>Daniel