"Phil B" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "peter" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) ups.com...
>> I'm using talktalk broadband and it works fine with the USB modem that
>> they supply. I'm trying to go wireless (belkin router/modem and belkin
>> network card) and I keep getting the error message that I've got no
>> internet connection between the Internet and the router. Same thing
>> happened when I rang up Belkin. I've double checked the username and
>> password.
>>
>> Any ideas?
>>
>> Peter
>>
> Peter,
>
> Are these your symptoms?
> Wireless utility and lights reports a good connection?
> You cannot 'ping' the router from ether port or wireless? You should be
> able to even if the phone line is disconnected.
> You have or previously had talk-talk software loaded?
> that sounds very familiar!
>
> I had a similar problem with a friend's talk talk which his brother had
> tried to get going. Tried to connect via the USB modem but it failed
> during setup at the IP level reporting a failure of the modem to connect
> to Internet. Tried removing the talk-talk software and reloading it but
> had same problem. An alternative ethernet based router (a Netgear) failed
> too - a 'ping' of the router management failed pointing to a more local
> problem. Had the same problem trying to connect to the router via
> wireless. All routes out of the PC fail. After lots of head scratching
> it turned out to be a remaining fragment of the talk-talk firewall which
> was blocking all traffic out of the PC. Scanning back through the notes
> I scribbled the time I removed talk-talk software but it still left the
> culprits fsndis5.sys and fsdfw.sys both in c:\windows\system32\drivers
> Renamed both (could not delete them as in use), reloaded then re-enabled
> the network. Bingo.
> I found a utility called autoruns very helpful in diagnosing startup
> stuff.
>
> If you can you try an ether port it might make diagnosis easier.
>
> Good luck with it.
> Phil
>
Peter,
an afterthought and a remembered subtely. To check where your problem
lies you could check in this order:
1. Wireless to wireless - use the utility on the PC which came with the
wireless card. No doubt it will have a signal strength indication and an
indication of whether the channel is working. If that fails then you are
looking at a range or interference problem or an incompatible wireless
setting or an encryption incompatibility. If you can connect via ethernet
you could eliminate this check - if you have to move the router to the PC
and cannot then connect to the phone then so be it - the checks should work
without that phone connection.
2. Is the operating system talking to the router? If XP then load dos
(start > run > cmd) and try an ipconfig command. If this indicates a
message like 'media not connected' then you need to enable it . If you get
a real IP address (not zeros - 192.168.x.x or 10.1.x.x) then that indicates
that XP can ask the router to allocate it an address via a broadcast
protocol called DHCP. "Will someone out there give me an IP address
please?" That seemed to run beneath the firewall protected layer.
3. Can applications talk to the router? Look in your documentation for
the gateway or management address of the router - a four number sequence
like 192.168.1.1 or 192.168.1.254. It will probably be the default gateway
address given by ipconfig. Try to ping that from the dos prompt - eg ping
192.168.1.254 (it should tell you how long it took to get it - 4 times) OR
try to access it with Internet Explorer with an address eg
http://192.168.1.254
If that fails then you probably have an issue with a firewall stopping you
from getting out. As I said in my previous message, a firewall fragment was
the culprit with us ("I'm supposed to stop something but I don't know what
because something is wrong so I'll stop everything").
4. If all that works then you probably are looking at a problem between
your router and your ISP. The router diagnostics may help here.
Any way, if you still have problems these steps will help determine the
problem area and enable more help be given.
Good luck.
Phil
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