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Tiscali are truly appalling.

 
 
gram
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      03-03-2005, 12:18 PM
After reading the bad press about Tiscali I thought I would be clever and go
with them and ignore the advice

I have just cancelled ,they without doubt the most appalling company in
terms of service.

Their customer services people change their stories and go back on what they
say. Their technical support staff also change their stories and are inept.

Christ, I didn't realise how unprofessional an ISP could be.





 
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wooosh
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      03-03-2005, 12:53 PM

"gram" <(E-Mail Removed)> wrote in message
news:42270e76$0$2762$(E-Mail Removed) et...
> After reading the bad press about Tiscali I thought I would be clever and
> go
> with them and ignore the advice
>
> I have just cancelled ,they without doubt the most appalling company in
> terms of service.
>
> Their customer services people change their stories and go back on what
> they
> say. Their technical support staff also change their stories and are
> inept.
>
> Christ, I didn't realise how unprofessional an ISP could be.
>
>
>
>
>


I second that.


 
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silangdon
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      03-03-2005, 01:26 PM

>I have just cancelled ,they without doubt the most appalling company in
>terms of service.



Thirded. Bunch of arses.

See if you can get written notice of cancellation. You'll then pay the
whole of the money due for the month following your 4 weeks
cancellation notice. And don't forget to cancel DDs.
 
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Flying Rat
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      03-03-2005, 01:28 PM
In article <42270e76$0$2762$(E-Mail Removed) >, gram
says...
> After reading the bad press about Tiscali I thought I would be clever and go
> with them and ignore the advice
>
> I have just cancelled ,they without doubt the most appalling company in
> terms of service.
>
> Their customer services people change their stories and go back on what they
> say. Their technical support staff also change their stories and are inept.
>
> Christ, I didn't realise how unprofessional an ISP could be.


Don't beat yourself up over it, lots of people have made the same
mistake and been bitten. Next time, go with a professional ISP. Zen,
Eclipse, Vispa and PlusNet are the four top contenders for service and
reliability.

You won't go wrong with a package from one of those four. Others might
do cheaper offerings but I've always found you get what you pay for.

FR
 
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