Tiscali for a friend

When I came to set up my Pipex broadband it was a piece of cake.
Turned itself on with no human intervention. But that was with XP and
a Netgear modem/router.

A neighbour has Tiscali, Windows 98 and a Sagem modem. The
installation seems to be OK -- the modem wasn't visible at first. But
not a peep out of it.

Unfortunately, the phone wiring in the house is a rat's nest. Looks
like the broadband link is on a spur running off the main point into
the house.

There is no sign of any action on the ADSL light on the modem. Power
LED looks fine.

If there were a wiring issue, I'd expect some sign of action, but
connection problems.

Tried the pair of filters in various locations.

I am not convinced that the broadband service is enabled. Does this
seem likely?

MK



__________________________________________________ _____________________
Michael Kenward Words for sale

On Wed, 12 May 2004 19:25:54 +0100 and in article
<(E-Mail Removed)>, said...
: I am not convinced that the broadband service is enabled. Does this
: seem likely?

I suppose the only way to be 100% certain is to ask your neighbours ISP.
Does the line show any indications of synching? It might just be that
the wiring is very very fucked and thus the ADSL wont synch - if this is
the case you first need to confirm ADSL has been enabled on the line
with their ISP, then get BT out to re-wire the place correctly.
--
chris

On Wed, 12 May 2004 21:11:42 +0100, chris <(E-Mail Removed)> wrote:

>On Wed, 12 May 2004 19:25:54 +0100 and in article
><(E-Mail Removed)>, said...
>: I am not convinced that the broadband service is enabled. Does this
>: seem likely?
>
>I suppose the only way to be 100% certain is to ask your neighbours ISP.
>Does the line show any indications of synching? It might just be that
>the wiring is very very fucked and thus the ADSL wont synch - if this is
>the case you first need to confirm ADSL has been enabled on the line
>with their ISP, then get BT out to re-wire the place correctly.


Thanks. That's in line with my thinking.

But wouldn't I even see a flashing green light if there was some sign
of life at the exchange?

I'm beginning to regret allowing the poor sod to sign up for Tiscali.

MK


__________________________________________________ _____________________
Michael Kenward Words for sale

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> When I came to set up my Pipex broadband it was a piece of cake.
> Turned itself on with no human intervention. But that was with XP and
> a Netgear modem/router.
>
> A neighbour has Tiscali, Windows 98 and a Sagem modem. The
> installation seems to be OK -- the modem wasn't visible at first. But
> not a peep out of it.
>
> Unfortunately, the phone wiring in the house is a rat's nest. Looks
> like the broadband link is on a spur running off the main point into
> the house.
>
> There is no sign of any action on the ADSL light on the modem. Power
> LED looks fine.
>
> If there were a wiring issue, I'd expect some sign of action, but
> connection problems.
>
> Tried the pair of filters in various locations.
>
> I am not convinced that the broadband service is enabled. Does this
> seem likely?

Can you try the computer/modem at the master socket and/or try your modem on
his line to see if there is a ADSL signal..

Regards
Sunil

On Wed, 12 May 2004 22:32:04 +0100 and in article
<(E-Mail Removed)>, said...
: On Wed, 12 May 2004 21:11:42 +0100, chris <(E-Mail Removed)> wrote:
:
: >On Wed, 12 May 2004 19:25:54 +0100 and in article
: ><(E-Mail Removed)>, said...
: >: I am not convinced that the broadband service is enabled. Does this
: >: seem likely?
: >
: >I suppose the only way to be 100% certain is to ask your neighbours ISP.
: >Does the line show any indications of synching? It might just be that
: >the wiring is very very fucked and thus the ADSL wont synch - if this is
: >the case you first need to confirm ADSL has been enabled on the line
: >with their ISP, then get BT out to re-wire the place correctly.
:
:
: Thanks. That's in line with my thinking.
:
: But wouldn't I even see a flashing green light if there was some sign
: of life at the exchange?

You would see some flashing on the 'synch' icon on your modem/router.
But that would happen regardless of whether or not your line was ADSL
was enabled :/

I go with what sunil suggests; try the modem/router on his master
socket. If you still have no luck you'll have to call in BT/his ISP.

HTH
--
chris

On Wed, 12 May 2004 23:10:26 +0100, "Sunil Sood"
<(E-Mail Removed)> wrote:

>
><(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>>
>> When I came to set up my Pipex broadband it was a piece of cake.
>> Turned itself on with no human intervention. But that was with XP and
>> a Netgear modem/router.
>>
>> A neighbour has Tiscali, Windows 98 and a Sagem modem. The
>> installation seems to be OK -- the modem wasn't visible at first. But
>> not a peep out of it.
>>
>> Unfortunately, the phone wiring in the house is a rat's nest. Looks
>> like the broadband link is on a spur running off the main point into
>> the house.
>>
>> There is no sign of any action on the ADSL light on the modem. Power
>> LED looks fine.
>>
>> If there were a wiring issue, I'd expect some sign of action, but
>> connection problems.
>>
>> Tried the pair of filters in various locations.
>>
>> I am not convinced that the broadband service is enabled. Does this
>> seem likely?
>
>Can you try the computer/modem at the master socket and/or try your modem on
>his line to see if there is a ADSL signal..
>
>Regards
>Sunil
>


Thanks. Will do.

As I also hinted, I am not convinced that the installation went as
smoothly as it might. But I did not have time to mess around. I may
try a "remove and reinstall" to see if that helps.

I do wish people wouldn't persist with operating systems that were
written before USB and ADSL became widespread. Bit like adding a jet
engine to a Sopwith Camel.

MK

__________________________________________________ _____________________
Michael Kenward Words for sale